I have to give this place 5 stars because the manager was so awesome. My son purchased a used game and it wasn’t working properly so we brought it back they exchanged it and once again it didn’t work properly. We called Sony because we thought maybe it was our PS3. Sony said no it was the game so we brought it back once again. Manager was super nice and was super apologetic. He should be given a raise. Went above and beyond what he had to do to make my son be able to play his game.