IHOP

I’m writing this for my 74 year old Mother who went there this morning. She related to me that it was one of the worst experiences she has had at a restrant in some time. 1^st the server took the order of a large family and then vanished. She wondered if she had to cook their meal. 2^nd the place was full of several screaming kids and the parents didn’t seem to mind the caterwalling. To top it off when she finally got her food after a very long wait it was cold. Not warm but cold. She complained about it and all they did was make her coffee free. She nor I will eat there again

Worst dining experience ever, anywhere.
I read the reviews and didn’t believe it, had to try it because my kids are picky eaters but they love ihop pancakes gave it a shot.
We were sat on a dirty table that at least she tried cleaning over us later. Our order was over an hr late and the food bad.
First time an omelette is messed up at an ihop in my whole life.
Would rather go to a 7 – 11 to eat old hot dogs before ever stepping in here again.
Don’t be as adventurous as I have and keep on driving!

My Fiancé and I try to come here at least once or more a week. The service is always good and we always get the Big Steak Omelette with Chocolate Chocolate Chip Pancakes and it’s always outstanding. I would give it 5 stars but I feel it’s a little too over priced for certain items.

I have ate at this restaurant several times without problems, although i can’t find anyone to join my wife and I when we eat here. Yesterday i got a sampling of why. We ordered breakfast, and my wife ask for over well eggs. I ask our waiter to be sure they weren’t burned. He acted edgy all of a sudden. When i gave a quizzical look he told me he had ptsd and he couldn’t tell when he was yelled at. I told him asking him to make sure the eggs were prepared properly was not yelling. In a bit he brought our food and my wife’s eggs were burned and I pointed that out. He very quickly and aggressively informed me that it was impossible to cook a well done egg without burning it. I told him i knew better, and my wife said don’t worry its ok. He told her he could take them for a recook but they wouldn’t be any different. I told him it was fine. He proceeded to tell me again that was sop for cooking well eggs there and again no way to not burn them. I told him again i knew better but my wife said it was ok so let it go. He continued repeatedly to tell me he was right. I told him to let it go he was pissing me off, then he told me to calm down. I told him he was the one needed to calm down and just go. Then he told me to shut up. That got to me, i told him he needed to shut up. Then he threatened me, told me he was the last person i needed to say that to. After a moment to compose myself i told him the same back, and told him to get the Mgr. He glared at me, then headed to the back and told someone they needed to go calm me down. A female voice, i assumed to be the mgr, replied she had heard. But she didn’t bother to come out and deal with it. After that we were ignored by all the staff. After awhile a young girl brought our ticket, and before she could leave i ask her for the mgr. Without hesitation, as if she had already been instructed, she told me the mgr was to busy and wouldnt be out. After that the waiter walked all smug and smiling as if his behavior was accepted by that restaurant. Needless to say i understand why no one else would join me. It’s obvious that management of this location does not have any customer care or concern. I won’t be back.

Now, I work in a restaurant myself so I am a little more sympathetic to their workers, but the rudeness of this restaurant’s employees is inexcusable. My boyfriend and I entered when there were around 6 people waiting for tables. There were empty clean tables, but they waited at least 10 minutes. When my boyfriend went to put our name on the list, the host told him, «Just sit down and be patient!» in a very rude tone. Then she continued to sit people who came in AFTER us. After she did this for three tables, we decided if she did it one more time that we would leave. She went to sit a table walking in the door who told her to sit us first because we were already there (they had no idea how long we were there which was 25 minutes with clean tables everywhere.)
After she very rudely sat us, against her will because she insisted the other couple should be sat first) we were «greeted» by our waitress. All she asked was what we wanted to drink. She seemed pissed that we were even there and took 10 minutes to get our drinks. When she finally took our order, pancakes and sausage nothing fancy, it took 30 minutes to get food. Our drinks sat empty for most of our meal. The management was semi-​involved, but not with actual guests. This should have never happened with two managers on staff.
This location has disappointed me before, but this visit took the cake (no puns intended.) I will not be going again.

This ihop location doesn’t deserve 1 star, matter of fact, it deserves a negative number. I wish I could judge them on their food, but after waiting an hour and a half for our food we decided enough was enough. I’ve ate at this location before and it’s always been this way… terrible. Ihop needs to either close this location or hire someone who knows how to manage a restaurant. It’s unfortunate because I love the food at ihop, but it’s not worth waiting 2 hours for.

This is the 2^nd time I’ve been here. 1^st was horrible when they 1^st opened so I decided to give them a 2^nd try today. I was seated facing the kitchen. The manager is a nice lady, she came over to us twice catering to my grand baby. But apparently she can’t keep good help or she has no backbone to straighten out the staff she has. The waitresses need to be trained or retrained. The kitchen… Everyone behind the grill needs to be fired. The main cook would take off his ball cap and scratch his head over food, slam plates up in the pick up window, food pops off the plates and he picks it up and tosses it back on the plate. The most bizarre thing I witnessed was he would use a napkin and wad it up and throw it up on the pick up window landing in plates of food. I saw that happen with my own eyes 2 – 3 times. He did the same with food tickets. When the order was filled he snatches the ticket, crumbles it and tosses up into plates of food or where ever it may land. Then I had the opportunity to watch them throw food at each other like kids having a food fight. All were young men and honestly looked like ex cons and juvenile delinquents. I will not be back ever…