Zaxby’s

It’s fast food, so don’t expect too much. The chicken is pretty good, I love that they have crinkle fries (not many places around here do). The quality of their food seems to be hit and miss, though. Some days it’s great, others it seems like it’s just been sitting around soaking up grease. One time I went there and LOVED the shake I got, the next time it wasn’t even mixed (ice cream sitting in syrup flavoring). If you are looking for somewhere fast and cheap or an alternative to McDonald’s, it’s pretty good. Plus they gave our dog in the back seat a nugget (not that he needed one…)

I was excited to visit this place while in Florida as It would be my first time here. My friends raved about the food and I am a huge chicken fan so I had to make it my business to get some before I left .
Food — I had the tenders and wing combo. Food was okay the tenders were cooked good not soft but crispy and tender. Wings were okay seemed like they could have been cooked harder .
Service– It was disappointing. I ordered the platter and asked for the tenders to be hot honey mustard tenders and the wings crispy– this request to have done turned into a huge issue.
First the cashier took my order and the charges jumped up from 7.99 to 11 and some change I asked why was the price increased? She replied «idk the computer is doing it ». I said okay well can you get someone else to come assist because that cant be right. She said yeah im not sure why it is doing that .
The Manager came over and recharged my order-​The same thing happened. I asked again why is it charging so much just to have them dipped in the sauce I asked is there a different rub or anything that may be done that can justify the price increase. The «Manager «says no I dont know why its telling me this price I know that is crazy but that’s what the computer is saying. Then as my friends interject to voice how they have gotten that before with no up charge. The «Manager» says «oh well we don’t have a container to dip the tenders in for hot honey mustard.
WAAAAIIT WAIIIT WAIIIT — SO the cashier takes my order –the manager takes my order — they both up charge for my request –and now you say you dont have what I ordered !! So what are you charging me for. The flavor is on the menu clear as day as an option .
As a manager I was very disappointed in the way this was handled by her. I know technology is what runs the world these days but COMMON SENSE HS TO BE USED !!!. For you to basically tell me you are overcharging me and you dont know why, to take my order and act as if it will be filled, then to turn around and do a total 360 and say you cant provide me what I ordered is POOR CUSTOMER SERVICE.
I wont be returning to this location when I return to Florida. I was turned completely off by the lack of customer appreciation. She didnt even offer anything to compensate the time wasted by going back and forth about the order.

We stopped in at 8:15 and they closed at 9. I was nervous that we would get old food, but everything was good. Finger were almost cold, but I don’t eat them so that didn’t bother me. Wings were hot and fresh, and that’s what matters!

We loved our chicken meals. The chicken is fresh with delicious sauces and the seasoning on the french fries makes them.

This was my first time I had ever ate here. Im originally from San Antonio, TX, and was looking for a place similar to Bushs Chicken or Golden Chick. After eating here I more then impressed. Im coming back the food was delicious and the customer service was impeccable.

I’ve been a fan of Zaxby’s since before they came to FWB and I’ve visited this location quite a few times. I prefer Raising Cane’s when I can get it, but Zaxby’s is the best to be had in this area. The service has always been fast, although I usually come between lunch and dinner times when it’s slower. They always seem to have at least one really good featured milkshake as well (if you need even more calories after your chicken/​french fry/​buttered Texas toast extravaganza). Another big plus — excellent sweet tea, which as everyone knows is a HUGE deal in the South. Finally, the store is always clean, especially the bathrooms.

Zaxby’s is another fast food place serves the same type greasy chicken that Guthrie’s and Raising Cane do as well… Zaxby’s may be the most insidious of the three though, because unlike the other two, they try and pretend you can eat healthier here by offering salads with fried chicken on them… I bet if you got the calorie information though, the salads would be even more caloric and fatty than straight chicken meals here due to the cheese and dressings on them. all Zaxby’s Meals consist of some combination of Wings… Chicken Tenders. Fries…Cole Slaw. Buttery Texas Toast and ZAX Sauce (combination of mayonnaise.ketchup.worcestershire.and black pepper)…This kind of food only appeals to 4 classes of people in the entire world.1)People under the age of 21 who can still digest food like this…2)Stoners who need food to get through a Gilligan’s Island DVD Marathon Watching Session.3)Drunks who need food on Day 3 of a 4 Day Bender and need a little energy to finish The Bender and finally Group 4).People who want to save the money on a couple hundred dollar «cleansing» every three years and come here and eat for 10 bucks and get the job done just as well, if not better… I fell into Group 4 for my trip… the whole key for The Group 4 Crowd is the preparation BEFORE YOU GO…1)Dress in clothes you don’t like, because this food puts a grease smell on them that no amount of washing can get off…2)Plenty of Reading Material and IPAD put in the bathroom…3)Put your cell phone within reach of the crapper, because your going to be in there a while and who knows who may call?..4)3 Bottles of Water and Gatorade in the bathroom to ward off possible dehydration.5)Plenty of Hand Towels to wipe the inevitable sweat off your brow… once those 5 steps are completed you are ready to head off to Zaxby’s…DO NOT make the rookie mistake and eat your food there though… you don’t know how long the ride home may take and the «first wave» could hit while your still driving home and that could lead to disastrous consequences… eat when you get home and kind of sit in a get ready to move at any moment position… I followed all these steps correctly and 10 minutes after eating the waves came, and after 2.5 hours of stormy weather the front had passed through… the store was clean. the employees were courteous. and the food did what I paid it to do, so for that Zaxby’s I have to give you 5 stars and I will see you guys again in 2017

Fast service, good food. The salad is always delicious. Steve at the counter is super nice!

Sorry zaxby’s but tonight you failed. We came in, stood in line, placed our orders, only to be told that you weren’t accepting credit anymore… Even thought you still have the credit card logos everywhere. And then your employee was just like «sorry, better luck next time». Ended up at Buffalo’s Reef, who will be getting a 5 star review.

Best fast food I’ve ever had! Fresh and fast. Just what I was looking for. Salad was large and delicious!

It’s nice to have another fast-​food chicken chain in this area. In my opinion though I think the other chain is much better.
Limited parking and really slow drive-​thru took a star away from it’s almost perfect score. The setting inside is updated and fairly clean as well.
Overall, I like this restaurant and will try it again.