In N Out Lube Center

I read up on this place before going, and despite the two negative reviews I saw, I went ahead. Thank goodness I did!
My response to those negative reviewers:
@Brittany H.: They aren’t a tire shop [as you said], so don’t expect them to be. That’s silly.
@Hamza M.: If you seriously think one of their mechanics messed up your car, follow up or shut up. That’s silly.
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My personal experience at In N Out:
I pulled in and was immediately greeted and waved forward by a gentleman named Zeddy. I asked him to take a look at my car and make sure that I didn’t need anything else besides an oil change. After a few minutes, he came by and asked if I wanted him to remove an extra registration sticker that was outdated. YES PLEASE. And then he came by to make sure that I didn’t have any specific oil preferences for the oil change and that I understood cost up front. THANK YOU. And then he provided me with their recommendations — explaining what each one was, what it would do for my car, and the cost. No pressure. Just information. I was out of there in less than an hour with a smile on my face. Plus, the staff all wished me a good weekend when I left!
TLDR: THIS PLACE IS AWESOME!!! HIGHLY RECOMMEND

Stop by after work and service was great. As soon as I pulled up, I was greeted by one of the mechanics to see what I needed done. Told him,” needed inspection sticker”.
So he took my info and insurance told me to wait in the waiting area and pulled my Jeep forward. Didn’t wait much, when he came to get me and I paid and on my way I went.
Did notice they did have other customers and they were all great with them. Greeting them, calling them by Mr and Mrs. For a little auto service place staff was great and clean.
I’m definitely going to try them again for other service on my vehicles.

DO NOT GO HERE!!!
I had been going to them for almost a year. Both my cars went to them for every thing. Yesterday we took my Acura TL in for an oil change and it came abck with the oil gasket leaking. Usually, the oil gasket leaks as the car gets older and due to wear and tear the threads wear out and the screws are perpetually leak. Solution is to replace the whole gasket = $ 1200. however, this particular vehicle, we had had the gasket replaced a few months back.
So when I took the car back to them today to complain they tried to fool me saying oh, it happens. not our fault. I told them it had been replaced, and the only way the screw could have come lose now was if you tighten it too much and that is what you did. Instead of taking any responsibility, they changed their stories and in the end refused to do anything.
I am appauled by this behavior. Especially knowing I was one of their consistent customers.
I would highly recommend you go somewhere else. you never know when they brake what part of your car and then refuse to take responsibility.

I had never been here before, so I wasn’t sure what to expect, but they are great! I came in to get my oil changed and inspection done and they were super nice and it only took about 30 minutes for everything. Also, they have free wifi: D

While my service was very fast and friendly I’m a bit disappointed. (I went by last Thursday, today is Monday by the way.)
You see my «low tire» light was on and I asked if they could fill them up. I was told that’s customary. Awesome.
So when it’s time to leave the manager says «Sometimes it takes a mile or two for the light to go off.» Fine, no big deal.
It never goes off though?
Today my tire is dang near flat so I go to the gas station with my husband to air up my tires. When we go to unscrew the valve covers I find 3 nails in one tire and 2 nails in another tire.
Now, I didn’t ask for them to rotate or balance the tires. I understand they’re not a tire shop. But surely, if I saw all these nails while airing up my tires so didn’t they. Why didn’t someone mention them to me? Or did they not actually air up my tires after all? They maybe can’t fix the problem but I could have gone somewhere that did. I was conveniently off work and had plenty of time, now I can’t say the same.

I am always skeptical of dudes that work at these places. I think that every one of them will try to rip me off! Paranoid? Maybe… But these guys are so nice! No one tried to sell me any crap I didn’t need. I had my headlight changed out for less than 20 $. The whole process of oil change and a new headlight took less than 1 hour and there was a 20 minute wait. I’ll be back in 3,000 miles!

Very good service! They are very nice and thorough. They give tips and reccomendations about your car and what it needs. I was taking my car to the kwik lube down the street, but I will never go back. Those people are short and rude, and they left my oil cap unscrewed, my dip stick up and the plastic part of my air intake completely off just sitting under my hood next to the engine. In-​N-​Out Lube is where its at! I won’t go back to Kwik Lube ever!