Kwik Kar Lube & Tune

Got an oil change. It only took about 15 minutes which is good. Two complaints. One is that the service guys should wear gloves because they got oil in my car. Second is it doesn’t look very professional when you are on your phone the whole time you’re dealing with my car… in clear view of the customer.

Bad customer server and overcharged. Went in for a oil change. 40 mins latter they say they could not get off the oil filter and they will have to tie it to the last place who did the work at last places charge or mine. (Tow Services). I call BS and tell them to get the work done here and it is their responsibilitie to get it fixed. They did after 100 later. Will never return and will tell ALL people in white settlement to go somewhere else for work. Total losers.

I had a bad experience with this place. For the first time since I bought my car from the manufacturer, it failed the inspection because of the window tint. After consulting with the dealership, the mechanic at Kwik Kar did not read the inspection manual properly. It passed inspection from the dealership as it has passed every year since I bought it. The Mechanic was rude and I believe he enjoys failing people for ridiculous theories. After talking to one of the auto parts stores in the area, they told me they have been hearing a lot of complaints lately about Kwik Kar. If this is the type of education level and behavior that Kwik Kar hires to represent them, I will never step foot in another Kwik Kar anywhere in the country.

This place is very slow. No 10 minute oil changes. Car has been in the service bay for 45 minutes and still counting… save your money and find a better shop.

Man are these guys slow. Went in for inspection, no card ahead of me. An hour later it’s finally done.
I don’t mind waiting if need be, but 5 guys standing around doing nothing. C’mon!
It took them 5 minutes to come and ask what service I needed. So sorry to break up the chat session boys.

This is an update to my previous review, which had given this shop the benefit of the doubt since they «manned up» and replaced my damaged oil pan. In short, they struck again… with the BRAND NEW oil pan they installed. First off they didn’t even use the stock drain plug that COMES WITH the oil pan. Instead they cut another bolt that was longer and shoved it in there, which damaged the threads, On top of that they tightened it with an impact wrench to the point that my real mechanic had to struggle to break it loose.
In short, this «full service» mechanic shop is full of incompetent workers who either don’t know what they’re doing or they just don’t care at all. Avoid them if possible.

…big issue but they fixed it and made sure i was satisfied before i left again. i’ll give ‘em another shot.