Swords Music Co Inc

they have terrible customer service and after you spend a grand or two come back in with a simple problem youll find there rude and dont have time for you. most people dont believe reviews so do yourself a favor look at any item in the store then google it on your phone they are more expensive i always find i over payed. wont be back weldon and dave are crooks

I bought a guitar 2 weeks ago and didn’t realize the jack had the nut cross threaded on it until later. When I brought it in today to have a short in the jack looked at the owner charged me to add a locking washer to keep the thing from twisting up. When I asked «are you f@&$&@$ serious» he said yes and he usually charges more. Even though it came defective. There is only one person up there that hasn’t acted in a rude manner and that’s a younger guy. The first time I went up there at 10 in the morning I had one of there employees yank the door out of my hand and exclaimed very rudely we are not open. I know people say this on reviews but I never write anything about any company. But the customer service was absolutely terrible. And if you decide to buy something from them you best check it with a fine tooth comb otherwise they will charge you for anything that was not established defective after you walk out the door.

Great customer service. Was looking for one single part for my Fender Telecaster, and Frank the repair guy stopped what he was doing and took care of my guitar. Great friendly customer service, at this mom and pop music store.