Fountain Creek Veterinary Clinic LLC

I have never had worse experiences with a vet clinic before in my life!
First bad experience:
I brought in my dog who had been struck by a car right after we moved here, she was paralyzed from the waste down and had no control of her bowels. I came in, alone, with my 2 year old, carrying a 70 lb rottweiler who was paralyzed and not ONE person offered to help me when they could see I was clearly struggling. We had an appt and were put into the exam room. An HOUR goes by, nothing. so I walk out and am told the doc was in emergency surgery. Ok, but how come nobody came in to tell me? So I wait another hour, nothing, I go back out, still no update. I was so fed up, overwhelmed and frustrated by then I could have screamed, cried, yelled, I don’t know, anything! So again, I pick up my purse, x-​rays, paralyzed rottweiler and my 2 year old and begin out the door. The front desk girls (awful customer service) could tell I was so upset and not ONE of them offered to help me again or even apologized for the wait. A nice 80 something year old man decided he would help me, and at least got the door. I vowed to never go back.
Fast forward to today, my boxer was having some eye issues and I though, «hey, maybe it was just an off day for the clinic., I’ll give them another shot»
BAD IDEA!
The front desk girls were so unprofessional and unwelcoming. I had an appt for 3:40, I was taken back at 4. Waited until 4:30 with no update, AGAIN, and so finally I walked out.
This place is the WORST vet clinic I have ever been to. How they stay in business is besides me, and they should be shut down.
What a disservice to animals and the pet owners of Colorado Springs/​Fountain.
Steer clear, spend the little extra money for a reputable clinic.

I am so beyond upset with this vet! We took our new puppy here because I had heard good reviews. EVERY time I call to get an appt. I get put on hold for a ridiculously long time. The place feels dirty. I feel like I need to bathe my pup and myself when we are done. We sit and wait forever at each appt. And that’s not even the worst part. My pup was 10 weeks old on her first visit. They told me she needed to come in every 3 weeks for shots until 4 months old. which was today. today they told me I was required to get bordetella and flu vaccines if I ever wanted to take her to a groomer. (I later found out this was a lie). One lady told me I needed to come back at 6 – 8 months (shes 4 months now) and another lady said in 3 weeks. They wouldn’t give her her rabies vaccine today either even though they told me earlier they were. My ill today was $ 110! I checked around after being told my TONS of people that I got screwed. the $ 34 bordetella shot is $ 16 at other vets. the $ 30 flu shot is $ 18 at other vets. not to mention the price hike on all their other shots. every 3 weeks I have paid $ 40-​$ 66 and then $ 110 today. And they quoted me $ 300 — $ 450 to get her fixed. (she weighs 7 lbs) Needless to say, I will NOT be going back!

I am so impressed with this place so far.
We are new to the area and they were so friendly and accommodating to us and, more importantly, our dog!
The vet is so nice!

The service there is fantastic. There was barely any waiting, the vet is very caring and didn’t try to run many costly unnecessary tests. I got my cat «Mikuni» checked, diagnosed, and well on our way home. I recommend them to all my friends, and any one looking to find an affordable caring vet. They get my 5 stars and I will be going to them during my stay in Colorado Springs. They also offer a military discount.