Five Star Boat Center

The owner is fair and seems reasonable. Randy, the salesman is horrible and dishonest, he is one step lower than a use car salesman, he’s a cheesy use boat salesman. He a douche bag and he will try to rip you off any chance he can get. I had my boat docked there and for the price it is a nice place for a dock slip. However, when I originally paid for my slip Randy gave me the worst spot on the slip even though I paid for a premium slip. I finally spoke to the owner and he was cool enough to resolve the issue immediately. Also, since I had my boat docked at 5 star I wanted to buy my boating equipment there but every time I went to purchase equipment (fenders, anchor, etc.) What I did purchase through Randy, the price was doubled what you could get anywhere else. Randy would hike up the price, so I got pissed and went next door to Ben Watts. Then, I had originally planned to store my boat at 5 star over the winter but was afraid Randy would mess with my boat so he could add additional maintenance charges to the storage charges. Then, when I wanted to remove my boat at the end of the season to store at a different facility, Randy would not let me remove my boat out right away so I had to ride my boat over to Ben Watts, next door, and ended up pulling it out of their in-​and-​out service. It was a Tuesday and the place was not busy but Randy wouldn’t help me and I felt if I had left it there without storing it at 5 star for the winter, Randy would jack with my boat. The place over all is kept nice and clean. I like dealing with the owner but until they get rid of Randy I am not bringing my boat to 5 star again. A boat is an expensive purchase and you want to be able to store it at a place you can trust. I don’t recommend you storing it there unless you deal directly with the owner.

Best place to shop for a new or used boat, I bought a new boat there last summer and they even showed me how to drive it the right way. They also have boat slips and in and out service I chose the boat slip. Also they have friendly staff that are always willing to help you on that nice summer day when you show up and you have an issue with you boat like a dead battery they take care of it and my wife likes the pleasant bathrooms, hard to find that at other marinas on the Chain of Lakes area.

I am so glad I found this place I’ve been boating on the chain for about 10 years and this is by far the best place to keep a boat great staff great faculties good people to hang with!

Do your research before heading to Five Star for a used boat. They’re asking double a boats value. The salesman’s response when I asked him about this, «why are you here if you can’t afford it?» Nice.

We paid this establishment for indoor storage for our boat and they admittedly left it outside all winter. We were then lied to and told it was kept in heated storage by another employee. I was told by the owner that he would refund me the $ 290.00 and said he was sorry and had egg on his face. It would appear to me that they charged me for indoor storage and then figured I’d never know my boat was outside all winter. I pulled my boat out of their marina due to this and several other problems I had there including my boat being broken into and my stereo being stolen last summer. I wrote the owner a email in an attempt for them to make things right and he immediately replied and told me what a terrible slip tenant I was, although he never told me that when I had my boat there and was paying him multiple thousands of dollars to do so. If you’re looking for a marina on the chain to trust, don’t be fooled by the pretty appearance of this place, keep looking.