Wendy’s

Wow the customer service was so bad, that I should have drove past, not thru. My order was wrong, got home and the root beer tasted like fruit juice. Needless to say I will not be going back. This was not the first bad service but will definitely be the last.

Incorrect order… again. The staff there just does not care. I ordered 3 spicy chicken meals to go, (went through the drive thru the 1^st time) and again, it was wrong. I asked to have the mayonnaise on the side. They got that wrong. (By the way, I was missing 2 sandwiches), realized that it was wrong when I pulled into the Menards parking lot. Turned around, went into the establishment, showed the receipt, and instead of apologizing. they gave each other blank looks and there was not even a mention of the inconvenience «issue» on their part. They were looking at only one girl who was to blame, then there was silence, and the hovered around each other whispering at the 2^nd p/​u window) so, I made sure that I was given the food first before I asked for an apology. it was forced after I made a comment to them, asking for one– and as expected there was absolutely no sincerity to it. Didn’t ask for a refund, all I needed was a kind apology and that would have sufficed. that is the reason of this negative review. Since when does the customer have to ask for an apology? They just didn’t care, combined with their age and their obvious upbringing just proves my point for the most part. Words of advice: Stay away, unless you have nothing else better to do, and want your own personal time wasted. No wonder why Wendy’s is soon to be going automated, (Good for Wendy’s Corporate!) because none of the worthless staff even deserves $ 15.00 per hour.
(By the way, don’t seek employment at the Jewel across the street, once you lose your job, because we all shop there! And I can say, we don’t need your half efforts infecting the other surrounding establishments that the surrounding community tends to upon!)

While the food at this location is really good, they tend to be consistent in one thing — delivering an incorrect product.
Countless times I have ordered Chili Cheese Fries, and left with Cheese Fries… Or, Spicy Chicken combos, that were actually nasty grilled chicken sandwiches.
The managers there typically are good at issuing replacement food when they’re notified.