Papa Gino’s Pizzeria

Ordered pizza at 4:45 pm via website, which stated that it was supposed to be delivered at 5:30. Okay, that’s cool. 5:30 rolls around, no pizza. At 5:50, still no pizza. So, I called. I was told the pizza was in the oven and would be delivered at 6 pm and that they were short staffed. I get that, I can cut them some slack. 6:30 rolls around, still no pizza. Attempted calling, and no one will pick up, or it is busy. Currently in the process of going to the location to see if we can get a resolution. There is no way a pizza should take more than two hours to make and receive.

It took 30 plus minutes just to get a salad and cheesy bread. The Caesar salad had very few pieces of romaine and the rest lettuce. The person who took our order Jenna was very rude when we asked for another ranch. She said «what do you need it for» like really!!! We got a salad. Then proceeds to tell us it’s 25 cents. As we were getting ready to leave another person got called up for there order, they hand him his breadsticks and he says I got a salad with it. The employee says «oh». Five minutes later they get there salad. Very slow service for having about ten people working this night and only a couple people in the dining room. Lots of chit chatting and standing around.
Overall the food is your average papa Gino’s. It was good.

Food is good, standard Papa Gino’s food. But this location is going in reverse when it comes getting food in a reasonable time. Slow, slow, slow. Not a busy night and 7 to 8 people working.

I went to this place for a quick lunch. The place was not busy and it was around 2−3pm. I ordered a Tuna Sub and an Italian Sub and Cheese Bread Sticks. I was going to tip them 5 $ but the food ended up taking 23 mins. Then it sat in the window for another 2 – 3 mins before the girl who just clocked in called my name. Maybe I just came at the wrong time between shift changes or something. I did not think it would take 26 mins for 2 cold subs and cheese bread. The food came out pretty good but I saw a guy come in and walk up to the counter and the workers were busy chatting and ignored him for like 2 – 3 mins. This also made me not wanna tip them. Good thing the food was OK or they would be getting 1 – 2 stars.

Called in an order to pick up. As we pulled in, delivery driver had just returned. He stopped right in front, blocking the flow of cars into the lot and almost caused an accident. He left the car running with lights on, which essentially blinded a driver try to come out from the parking lot. Drivers should not be allowed to park in the driveway. We ordered 2 different flavors of chicken tenders and a salad. The wing boxes were not labeled, so we have no idea which was which. One box contained 6 pieces, ranging in size from actual tender size to what I’d consider «popcorn chicken» aka «bite size». The other box contained 8 pieces, again with all different sizes. Breadstick that came with the salad was cold. Overall, not impressed.