TGI Friday’s

Last two times the food has been horrible
Ordered a medium well burger got a well done burger that was so burnt I could not eat it fries were cold and bartender non existent
Empty glasses all around bar and he saw I did not eat the food but never said anything
The kicker I waited 45 minutes for a burger on a Sunday afternoon with barely anyone there
Overall I some it up with one word gross!

Worst dining experience ever occurring right now horrible waiter and cold food and waited for over an hour for it… insane!!!

Went this past Friday for lunch. I ordered the Truffle Burger and a Moscow Mule. The burger had some of the toppings missing, which the waiter brought out to me. Here comes the price shocker. I was charged $ 10.99 for the Moscow Mule, this is crazy. A lot of ice and no copper mug

Not great… all I have to say!

Saturday around noon the place wasn’t even ¼ full. It took 25 minutes to get a sandwich and a grilled fish entrée, and even then the waitress had got my wife’s order wrong so she waited another 20 min for a piece of simple grilled salmon instead of the one with Alfredo sauce. My french fries were cool to the touch, the bottle of ketchup on our table had one dribble in it. we had to get the bottle from the next table over only to find it too was empty. Then we waited some 5 minutes for the waitress to bring more ketchup. The turkey club was on a thick baguette. much more bread than processed (not sliced) turkey. Waitress was very attentive for the first 10 min then we didn’t see much of her after that. We hadn’t been to a Friday’s in quite a while… won’t be returning any time soon.

It used to be great, but our last visit will probably be our last. On November 27, 2014, my son requested Fridays for his birthday dinner. The initial portion of the meal was more irritating than awful. Our waiter seemed very new, so we gave the benefit of the doubt on a few things, including our service being slow and our son’s order being forgotten (never received an explanation of why his food came out much later, but it was clear the kitchen never made it, whether he didn’t put it in or they didn’t make it). I also had to speak to the manager and wait over 15 minutes for a drink because I was declared too young looking for my ID and they didn’t have an operational ID scanner to confirm. The manager explained the concern about underage drinkers and college being out better than my server, who stated something about secondary ID, didn’t explain what would suffice as secondary ID, and left the table.
The BAD part came when my son with multiple food allergies wanted dessert. Now Fridays started this for us years ago on their suggestion, since he can’t have the Cup of Dirt dessert but can have the gummy worms they put on top, they usually bring him a plate of worms and sing to him. There has been some turnover, so the waitstaff we knew are gone. I asked the waiter nicely to do the same, and explained you can still sing to a kid with a plate of worms, even though there’s no cake or candle. Plate of worms comes out, plunked on table, the end. Wouldn’t have been so upsetting to my son or to me except that the little girl next to him was sung to, and he’s nine. I have been trying to explain ever since why they would leave him out. I wrote to corporate on the 28^th and they said I would receive a call from a GM or manager from the location, and as of 12÷13÷15 there was zero call, so here I am taking it public. My son has requested that his future birthdays be somewhere else.
I still tipped well since that’s how we roll, but it in no way indicates we were pleased with our two-​hour experience.

Doesn’t even deserve a star. This is the second time my order has been horribly messed up.
Today my coworkers and I ordered take-​out. I ordered a steak (well done, because I KNOW they never cook it to the medium/​medium-​well I like).
I am NOT over-​exaggerating when I tell you when I received this steak, it was RAW and BLEEDING. I couldn’t even eat the rest of what came with the steak because it was soaked in the blood from this steak!!!
I called in, and was offered a gift card. SERIOUSLY? No. I had to ask the manager Kim TWICE to have the money refunded to my card. Absolutely horrible food and service. I’d stay away at all costs.

Worst service I have ever experienced!!! My husband and I decided to take our 13 month old son out for a quick dinner. We figured that since it was 5:30pm we would be in before the rush. Well the place was empty so we were relieved. Our sons kids meal came out so quick. Even before our waters got to the table. That was where the good service and service we would expect from TGI Fridays ended. I ordered a pasta and it took 55 minutes. My husband ordered ribs and not only did he get the wrong flavor but they came out 20 minutes before my pasta. Who knew pasta took so long to cook. Our waiter was rude and very slow and he manager was even worse! No one was apologetic for the wait even when it was obvious there was something wrong since all the tables around us turned before we even got our meal! Not to mention they over charged us and I over heard the manager talking to the waiter about us in the kitchen. What did we do? I will never return and I will be filing a formal complaint about this location. Terrible service!
Ps. I took my pasta to go. I guess it’s true what they say about being a mother — you never eat hot meals!

After a long day of shopping and moving my friend into his new apartment we stopped into this restaurant for dinner.
The waitress, Amanda, was good at first… like she took our order and delivered our food.
The problem came when I had cheese burger grease all over my hands and my face and didn’t have a napkin… I asked her to get one and she went off and didn’t back for like 15 minutes… I tried to flag down other employees to get me napkins but to no avail.
I could see our waitress standing around the computer talking w/​other waitresses.
WTH?! I should sit there eating a messy burger and have not one single napkin! It was embarrassing for me… so much so that I don’t want to go back.
I wouldn’t think getting a few napkins would be so difficult even on the busiest of nights!

With trivia happening on one side this place is really cool. Ordered spinach flat bread and salmon bruschetta pasta. I always look for Right quantity of cheese and sauce in pasta. Made my day!
The staff was really nice. He kind of explained us the menu and helpful. and He brought us separate cheque for a gang of 10 ppl which made our job lot more than easier.

Came here last Friday with a friend.
Food: We ordered their $ 5 appetizers with the Chicken Wings with their Memphis BBQ sauce. As well as the Mozerralla sticks. They were delicious. I couldn’t get over how great that Memphis BBQ sauce was.
Drinks: Ordered a mojito, it hardly have any liquor in it, tasted like juice, was disappointed. My friend’s friend was good, so I’m not going to give them a terrible rating just because I got unlucky.
Service: Crystal was great, very friendly, attentive even though it was a busy night.
I would come here again just because it’s got decent food, good price compared to the rest of the chain restaurants in the area.

Avoid this one waitress named Rachel, I hate to write this about her because she does make a living off this but here I go.
(She might need more proper training that is all)
As a regular Friday’s customer it is fair to say I am familiar with the menu and I usually order the same thing everytime at many different Friday locations. This particular waiter (who served me many times) always have me a problem.
I would always order «half rack of jack Daniels ribs with mash & fries» she then told me I cannot order half rack ribs and that there will be an up charge for mash. Mind you I eat this same meal probably 3 times a month.
Alright what ever so I told her I wanted half rack of baby back ribs with jack Daniel sauce on the side to make her happy. (Wait isn’t she suppose to make me happy?)
Secondly she forgot to put in my boyfriends order 15 mins later and came out and told us. She took 20 mins to give us the bill when we asked for it.
Lastly when I asked for a to-​go cup for my iced tea, she said «I’m sorry we don’t do to-​go cups here» wait what? So how have I been taking my drinks to go all these years?. I simply walked up to another waiter and asked her for a to go cup and she said «sure no problem !»

I would really love to give this place 4 stars, but I can, t and the only reason they even get 2 is that the staff is super nice. For fish. there was only salmon on the menu, and shrimp was just fried with french fries, but fortunately i could replace it with rice. Don’t get me wrong, nothing wrong with fried food, but for someone who has crohn’s disease like i do, there was barely anything there. Everything had cheese, or was fried or had sauces… of course this is not a restaurant that serves up to people with sensitive dietary restrictions, but i was very annoyed that there was no other seafood other than a salmon that had creamy lobster on it. No tilapia? No cod? Darn it!

Lauren (one of the managers) and Jamie (one of the waitresses) are some of the BEST employees. EVER!
Jamie was very friendly, helpful, and quick, and made my experience to this Friday’s great. As did it being SUPER clean, BRAND NEWLY RENOVATED!!! (PLEASE renovate the Dedham store!!! This one is too far for me every time!!!) And Lauren the manager is also amazing! Since there wasn’t a survey on the receipt she offered to sent me an equivalent coupon! That is what I call great customer service.
Definitely look forward to going back.
Highly suggested Friday’s, don’t let Olive Garden, Joe’s, or any other dirty old joint fool you, THIS is the best place in the Framingham, heck, maybe the best restaurant in the entire area !!

Ok, so it was my first time at this location and my date and I were running late to a late showing at the nearby AMC theaters. We went to the bar to order something quick to eat and the bartender was prompt, courteous and understanding of our situation! It may have helped that it wasn’t swamped in the restaurant or that the bar wasn’t too busy but all the same I was grateful that he and the people in the back could help us out in a pinch! The food came out hot and delicious. We were able to get out of there quick enough to show up just as the previews started! Thanks TGI Friday’s Framingham!

Besides it being dirty and having bad food there are just to many other negatives so I’ll just say… no don’t go

My daughter and I visited this location not long ago, and it was the usual 3 star experience. One plus is they opened up the area between the bar and the dining room so the TVs are visible from most tables. (It was a Sunday so we got to see the Pats game!)
We were happy to see some drink specials on the menu, plus they had the $ 10 endless apps which was a bonus. We got the fried green beans but in reality I don’t think we got a better deal because the plates were smaller and we couldn’t finish the 2^nd plate.
I got a wedge salad (hard to mess those up lol) and she got a chicken entrée. It was ok, nothing special. We noticed some tables had hit or miss service but our waitress was friendly and efficient. May or may not be back given the wide variety of restaurants in the area.

This visit was just kind of strange. We were feeling a little snacky before finishing up some shopping, so around 2pm we stopped in for some food and a drink. It was a very slow time for the restaurant, yet it was exceedingly cluttered with food and dishes at tables where the customers had long ago left; one large table in particular had still not been cleaned the entire time of our visit. The most concerning part was that there were a lot of people working at the time! A dirty, cluttered environment does not make for a very good first impression.
From there, it was just a matter of the service, and the food. Our meal was decent: good prices for the items we got, and tasty, but the service was. not great. Our waiter seemed to be having a wonderful time serving the table next to ours, but to us he was quite forgetful, slow, and made no effort to really be anything more than an obstacle in between us and our food/​beverages. When we had our beverages and were waiting to place our order, he simply walked up to our table and pulled out his pen and paper without saying a word.
I had meant to make this a shorter review, so I’ll wrap it up. This Fridays has pretty decent food, but for cleanliness and service, I would take the 2 minute trip to John Harvards or Joes American Bar and Grill over Fridays any day of the week.

I don’t know that I’d choose to come back here of my own accord, considering the spotty (and somewhat creepy) service and the less-​than-​clean environment, but I will say that their specialty fries that come as a side option with their burgers are tasty.
But if you’re in the area – especially for the money – I’d rather go to Five Guys or even the mall food court (French Fry Heaven, anyone?) than come back here.
I think I’d be all right if every day weren’t Friday, thanks…

Me & The BFF Went for our Sons Bday (They turn 2 in the same week), we were in the area & figured we would stop in…
The Menu seems to always be changing lately & they also seem to always do away with my fave things, not this locations issue just Fridays in general…
Every time I have been in the area this place is packed, but not on the day we went… We were right in & sat right down & the waitress sits me at the first table & then tells me they are not allowed to put a high chair in that location… THEN DONT SIT ME THERE, I asked for a highchair… thats YOUR bad call…
We ate, the kids were being pains, it was a normal dinner… We had them sing to the boys & they loved it… We had the ice cream & then left… Nothing overly wonderful, just an ok experience!