The Good Cup

Meh. I really wanted to like this locally owned coffee shop. It is super cute and close to my house. I’ve been a few times but probably won’t return on a regular basis for a few reasons:
1) I don’t find the staff particularly friendly of helpful. Every time I’ve been in they seem like I am bothering them when I order something. I just don’t get a warm and friendly vibe you’d expect in this town from a locally owned shop.
2) I don’t find their product to be particularly good. I usually order chai tea with soy milk and it’s just not very good. Halfway through the drink I find gross clumpy chai at the bottom. It’s just not appetizing and I can get a better chai elsewhere.
3) I think that their drinks are way overpriced for what you are getting. Again, you can get something far better for way less money.
I feel bad because I really want to like this place but after a few visits they just don’t really give me any reason to come back.

Busy little local coffee shop. By the number of people I have seen come in and out, folks around here love this spot. It is small but has plenty of seating for having coffee with friends, reading the paper, or getting a little work done on your laptop. Bongo Java coffee, always consistent. I enjoyed their homemade sausage biscuits. Come here when you have some time to sit, enjoy your coffee and take in the ambiance.

Love this place. Their frozen coffees are great. Mocha coconut is my fave in the summer. Their chais and Good&plenty is satisfying in the cooler mornings.

Cute coffee shop with quaint stuff go look at while you wait. The orange scone was freshly baked that morning, not too sweet and very delicious. The coffee was good too.

Sweet little coffee shop. I had a peppermint mocha and I loved it. The perfect mix of peppermint and chocolate. I didn’t try the regular coffee but I got a pound of Utopia to take home on the recommendation of my friend who lives in Franklin and frequents this coffee shop. Looking forward to making a pot when I get back to Dallas!

This is a cute little coffee shop with a fun and friendly atmosphere. They had live music when I was there which was awesome, especially some guy named Mike Rodgers.
Ps: the ice coffee was great too!

Loved this place. Small cool little coffee shop. Went here for open mic night which was very good. Had some good coffee saw a lot of talented acts. Mike Rodgers even played a few songs! Definitely recommend!

First time visiting today. Nestled in the quaint community of Grassland, this shop is a cozy and funky. We settled into one of the large chairs and enjoyed a drip coffee and a caramel latte. Both were good. The latte was not too bold but had just the right amount of flavor. I look forward to returning soon and trying a salad or sandwich for lunch.

Great experience. Staff was friendly and the drink I got (a smoothie) was excellent. If that’s not your thing, they have a nice selection of coffee and other non-​coffee drinks, both hot and cold.
It’s small, but it wasn’t too crowded. Relaxed atmosphere. I’ll go there again if I’m ever in the area.

a locally owners coffee shop, there’s a quaint, relaxed setting here. they sell neat necklaces and bags in here as well.
you can make your own smoothie (which are pretty refreshing and yummy), and also, if you bring in your own coffee mug/​thermos, they only charge you for a small size, for whatever you order.

Quaint and quiet this coffee nook allows you the freedom to sip and work or read, yet run in for a to go coffee! Great Service!

I don’t get near as much time to get down to the Good Cup for relaxation as I’d like, but when I run down there for coffee drinks, it’s always a good experience. They’ll make ya anything you want, their specialty drinks are always delicious, and they have lots of good choices for self-​serve coffee, including flavored blends, decaf, and varying levels of «strength» among their choices.
I don’t grab food there often but when I have, their soups are always good, you can create your own salads, and things always taste fresh. Good homemade breakfast choices are right in front of you at the counter, and it’s often hard to resist.
Another bonus — they’re great about selling and promoting local bakers and artists and they showcase different paintings and artistic creations, jewelry, purses, etc. On occasion they’ll have live music, which is always great, but there has been more of a shift towards christian artists, which doesn’t work for everyone. But maybe that’s true of any musical showcase. Either way, I’d recommend checking it out. It has maintained a good cozy, familiar vibe in the Grassland area, which is consistent with this area for years. Glad to see at least some of the generic corporate world hasn’t taken over everything yet.

I went here today while visiting from out of town and the prices were very fair, the coffee was great, service was friendly and helpful and it was a quaint place to sip coffee and converse. My ONLY critique is that I wish they carried rice milk but other than that it was fabulous! (I also really enjoyed the boutique next door and the staff there were extremely friendly and welcoming and they had a neat collection of things that appeal to most anyone).

This place is as busy with regulars as the big corporate chains. But, the prices are lower and the food options are fresher and more varied. They have daily soups, quiche and various pastries, wraps, muffins and cookies. It neighbors a couple of cute independent gift and floral shops respectively. Thankful it is the closest coffee shop from my home.

Do you need serious caffeine and want a quiet place to regroup! A Good Cup could also be called A «Great» Cup! Great for a break or quick stop.
Sometimes you can sit outside when the weather is warm or find a cozy spot in the corner. Whatever your social and caffeine need, try the Good Cup!

There are things a place can fail at, and still be a good place to go to. At a restaurant, if the appetizers are bland and unappealing, but the main dishes are tasty and fresh, the restaurant can still be deemed appealing. If a coffee shop is ugly but the coffee is good, you can still like the place.
Unfortunately, this is just not the case at The Good Cup: so much so that the shop name is a flat out lie. The place is attractive and functional; the staff is friendly, and informative (although not very attentive); but when the latte is so bad that I almost poured it out on the ground not once, but several times. I eventually finished the dang thing, but only for the caffeine content. I was shocked at just how bad it really was. When you are reviewing a coffee shop, bad coffee is the single criterion that makes a seemingly nice place terrible.
If I was in Bucksnort, Bell Buckle, or Red Boiling Springs (yes, those are all town names in Tennessee), I’d chalk it up to small town types knowing nothing about coffee and ignorantly enjoying bad coffee just because they didn’t know any better: but this is Franklin, home of some of the most cosmopolitan people in the state. The coffee is perhaps the worst in the entire region. I hate to write this, but I am still in shock about how much I hated that coffee.
I still partly don’t believe it, and I will give it another shot, but until I do, I stand by my vitriol: this place has terrible coffee.

I am so glad that Franklin has this quaint little coffee shop. I have been missing my East Nashville haunts, and The Good Cup has filled in quite nicely. I will say — I’ve only been one time, and I just had a latte, so I’ll have to write an update after I try the food.
The latte was really good, but not the best I’ve ever had. I really liked the atmosphere, and just like that there’s a nice (and convenient) alternative to the major chain.

Bottom line is this for me: great regular brewed coffee, just ‘okay’ specialty espresso drinks.
I love the atmosphere though, but I kind of am in love with the whole little ‘Grassland’ area feel that section of Hillsboro Road has. Its old, its suburban, it feels like a really small town right inside the Franklin/Brent’hood line. It actually feels like my hometown, right down to the dodgy looking Foodland grocery store — so maybe it just feels homey to me. The interior is cute like your stylin’ wealthy granny decorated a a coffee shop with her old things, yet the owners are a younger couple. Old souls I guess! But it gels well with the neighborhood. There are a few tables outside overlooking Hillsboro and the cute gift shop next door, so a quick bite on a sunny day would be nice!
Service is cordial and quick, but I’ve never been during coffee rush hour so your mileage may vary. They also didn’t charge me extra for soy milk which a lot of places do. :cough, starbucks, cough: but a 16oz iced coffee runs $ 2.56 with tax.

Local places are always better than enormous global chains. The good cup is great. Not only do they serve a great selection of well brewed coffee but they have a soul, a unique and intimate atmosphere. The local community is represented and served with reasonably priced options. I had a café au lait this week. Filled the cup with my choice of coffee, to my preference of coffee and steamed milk. The staff was friendly and efficient. The good cup is one of the reasons that I love living in the grassland area.

Let me start by saying I love coffee.
After nearly 7 years in Manhattan and 3 in LA, I’m accustomed to finding some good spots with great coffee. My preference is a combination or really good drinks and an atmosphere that makes me want to hang out and create, read, talk, or think. Granted this was my first trip here, but this one definitely fits the bill for my preferences.
I always test a new place with something simple, like how good their vanilla latte is and this one was excellent. I wouldn’t say it’s worth driving out of your way for, but if you’re in the area and looking for a nice, cozy coffee shop this will definitely do.