Bad customer service and grumpy employees… that says it all about this Wal-Mart. While it might be cleaner than others, the customer service and employee attitudes here are terrible. I had contact with 5 employees on our visit yesterday. Two gave me a non-existent stare, two others almost bumped into me with their carts while stocking shelves(no apology given) and another yelled at us from two aisles over. I kid you not. My son dropped one of the toys we brought with us, it fell on the floor and I said«Uh oh.» An employee two aisles over yelled at us «You break it you bought it». Really? It made me laugh at the time because it was so ridiculous. At no time did an employee ask me if I needed help or even smile at me. If I had as rotten an attitude at my job as these employees do at theirs I would have been fired a long time ago.
Angel V.
Évaluation du lieu : 4 Milwaukee, WI
This Wal-Mart is the opposite of the one up the road *cough* southgate *cough*(don’t go there). My customer experience was pleasent easy and relaxing, but… The outside looks very clean and kept up with. Some garbage here and there but nothing noticeable. They could use more carts though. But none were really in bad shape. Items are stock up and sort of easy to find. You can find what you want cause it’s usually stocked everyday. When I do need help to find something I can get help with friendly customer service(with the occasional annoyed employee). Just like the South Gate Wal-Mart this store has it’s fair share of employees annoyed with fellow employees or managers or pay(be nice to your workers Walmart). It kinda brings down the mood. Every department has nice friendly people expect for one place; The Customer Service Desk. This one time I came to return a Xbox One(which sucks) this girl had this rude expression and clearly was annoyed with me making her work. It doesn’t matter who it was because all the girls on that desk are rude(especially the skinny brunette)(lucky I don’t want to go to jail or I would kick your…). The Customer Service Managers are more useful then the people on that desk. The lines at this store can get long but never for a long time. Someone on the overhead calls for reinforcements to help assist on the registers. Some of the cashiers are friendly and some are there because it’s their job. If I need help to take things to my car the cashier offers to call the cart pushers to help. It takes a while for them to arrive but they are friendly and kind. Also you can’t tip them(which I had no idea is a store rule). Nearly all the associates are kind and helpful. If you need to find an item I get friendly customer service(but…). Items are stocked. And the low prices. Nothing to really complain about but… This Wal-Mart sucked the life out of me. The energy in the atmosphere is so empty and it’s just so boring. Most associates looked more dead then alive which infects the customers. It’s the only main issue I have. I feel so happy walking in and empty walking out. This is one Wal-Mart I recommand coming too just bring a MP3 player.
Christine F.
Évaluation du lieu : 2 Milwaukee, WI
I had a HP Warm your Walls party through and had the worst experience not only at this particular Wal-mart but the photo department at the So. Milwaukee location. For this party I had to go back to the store 3 different times to get the canvas redone and the 8×20 picture and 5×7 mounted pictures had scratches all over the frames. When I went to the Franklin location(because the computer told me I couldn’t get a 8×20 at the So. Milwaukee location) the frames were also scratched. They blamed it on the tools that they had to use. Why roll out a product that none of the stores are trained or qualified to make. How can I recommend the HP products to my friends when I had such a crappy experience between untrained employees and a shoddy product? Avoid the Wal-mart photo department if you can.
Bruce K.
Évaluation du lieu : 2 Charlotte, NC
This is a gigantic Wal-Mart SuperCenter, which means that in addition to the clothes and toys and electronic, there is also a full grocery and produce department. The shelves seemed pretty well stocked and the parking lot was well kept, but the inside of the place just felt very dreary. I’ve been to and Unilocaled quite a number of Wal-Marts across America(click the link below), so I think I’m qualified to evaluate that this one just… sucked the life out of me.
Cory T.
Évaluation du lieu : 1 Milwaukee, WI
THEWALKINGDEAD I don’t know what it is about the Walmart Shopper, but they«waddle» in front of you at a tortoise’s pace. What’s worse is they seem to travel in pairs. And each inseparable pair walks side-by-side like two yards of «ass fabric» sewn together– to form a «daisy chain» across each aisle making it impossible to pass them. What’s worse than walking behind someone who walks like they just filled their pants? Walking behind a kid who ACTUALLY filled his diaper. There were kids everywhere, crapping their pants, running in front of carts, and screaming at the top of their lungs. No matter which aisle I traveled, I thought«Good Lord what is that smell?!» Then that crap pants kid would show up, out of nowhere! It was like The Shining! THEPARENTS The parents were no better than their children. They were oblivious to anyone else around them. They would stop dead in their tracks in front of you. Or ram you with their cart without any affect or apology. When they’d cut in front of me, I thought I’d be the bigger person and say«excuse me.» My courtesy was met with a flippant reply, «sure.» Completely impervious to good manners. I couldn’t take any more. After collecting a half dozen items that were essentials, I decided to STOP the insanity and head for the checkout lanes. THECHECKOUTS My least favorite part of the Walmart Experience. The lines are always longer than they need to be, because of the unmotivated staff. When its finally your turn, you are greeted with hostility – almost as if they resent your presence. It’s as if they people working there think you’re crazy for shopping there in the first place. Items are tossed into opaque bags and spun around a carousel. Today, the clerk put one item in each plastic bag. No wonder our landfills are so full! I asked politely if I had taken all my bags, since you never really know what they heck they are doing with your items behind the carousel bagging station. It’s like a damn magic act. The ape-woman behind the counter grunted back at me, «uungh.» I took that to mean yes. Unfortunately for me, that was NOT the case. THERETURNTRIP Since one of my items was left behind I had to return, only to be interrogated as if I were trying to «scam» them out of a half dozen eggs. I waited for a queen’s age to see the meek, spindly manager. She smiled and was pleasant, but offered no real solution. As it turned out, the brain trust at the register forgot to even scan the item I was missing. So, the good news was that I hadn’t paid for the item. But I didn’t want to stand in line behind a dozen people for a few eggs. I explained this to the manager. You would think a light bulb would«click» and she’d offer to ring them up herself. But apparently she popped her stupid pill already today. I wouldn’t complain if this were an isolated incident. But it has happened to me more times than I care to think about. The low prices must mesmerize me into a state of amnesia. Because when I’ve stayed away from Walmart long enough, I tend to forget why I despise the place so much. RATING The«People of Walmart» that you see circulating on the internet are not mythical. They walk among us! This place was chock full of so many trashy people, it would make any garbage collector jealous. ONE sad-ass star. The prices are undeniably unbeatable. But it’s just not worth it.
Gina B.
Évaluation du lieu : 4 Milwaukee, WI
Super Walmart store. Mega get anything there store. Customer service is not the best but I have not found outstanding service at any of the Walmarts. Workers tend to only want to do their jobs and not help customers, like we are bothering them. Store is clean and isles are not cluttered. Lots of variety.