One of the best customer service experiences of my life. Last Saturday, I went into Soma to buy a tankini. I went to Soma because I have a hard size to find in regular stores. They did not have the size I needed in the store. Gina called various stores and then called customer service looking for what I needed. Not only did she find it, she also ended up getting me a discount on my order. The tankini was sent standard shipping to my address, for free, and arrived TODAY — six days later. Thank you, Gina! You went above and beyond to make sure I was happy and I am! :-)
Ashley P.
Évaluation du lieu : 5 Washington, DC
Wow. Soma Intimates takes the shopping experience to the next level. From the moment I walked in, I was treated like a very important valuable woman. And I was just there to browse, and get in from the cold for a few moments before dinner while travelling! They had little cupcakes and drinks to snack on, well laid out and fully stocked store, and the most friendly staff I have encountered in maybe my entire 2 years of living up north. We laughed together, talked serious shop together, and shopped together. It was like being with old friends all over again. And I have never previously seen these ladies in my life. The sales and clearance options are ridiculously good. My bill came to $ 70.46 for 5 items, before she applied the sales and clearance discount. I did not come in with any coupon cards, or none of that nonsense. Final total? $ 12.06. And that is winning my friends.
Kellie H.
Évaluation du lieu : 4 Damascus, MD
I went here to get shape-ware for my wedding and the staff is SO nice and helpful! They have a huge selection of bras. Not the biggest selection of shape-ware but it is high quality. Very pleased with the service and the quality of the shape-ware I bought!