Diem Hoang Salon

My hair was pitch dark and I wanted to have blonde hair so I made an appointment with Diem and she did an amazing job. I loooove my haircut and hair color. Diem takes her time to do the best job with the least amount of damage to your hair using only the best products and latest techniques.

Editing to update, I really wish if l can delete the comment. Anyway I wrote the following review as a very disappointed customer not because of her hair cutting or anything only because she never responded for my messages or calls. But I thought it would be really unfair for the work she do with hairs, its really amazing, she’s really talented. So she deserves 5* for her work. BTW she finally replied and scheduled me on the weekend next month as I requested.
I have been to your salon few years ago. I must say I did had a good experience and I really liked what you did with my hair. That’s exactly why, even after a long time I searched you online and tried to make an appointment with you to cut my hair and color (good thing I remembered your name). However even after leaving couple of calls, voicemail and messages, you didn’t return a single message at least saying «I am very busy, will get back to you when I can.» I understand how busy you can get especially when you are a good hairstylist, but when you are doing a business «busy» is not an excuse, you need to show that you «care» about your customers, specially when you are in a business like that. I am very upset! I don’t normally write reviews, but I thought should. Don’t treat like that to your new customers.

I have been going to Diem for my hair stylist now for seven or eight years, and never once had an issue or bad cut. I don’t have a lot of hair, just thin thanks to the family genes. Even though the thinning in the past with other stylist caused them issues to give me a consistent, good look every five weeks, Diem has it mastered from the beginning. She knows what I like and what looks good on me from the start after I explained what I was looking for. As a guy that use to go to one of those quick in and out places for a hair cut, finding Diem was a blessing! She taught me a lot about hair and how different parts of the head grows hair at different speeds. Even with this, my hair looks great until my next visit.
Her friendly attitude is enjoyable to visit with and she doesn’t even get too mad at me when I relax and sometimes nod off, lol. Yes this is dangerous as she usually cuts my hair with a straight edge, and if I nod off at the wrong time, it would show. Lucky for me she knows her stuff and when my head starts to dip, she is experienced and talented enough not to make me look like I went to a cheap salon.
As long as Diem is in business, and I live within driving distance, she will have my business!
Thank you for your continued great service!!!

I never took my hair too seriously until going to Diem about 2 years ago. Since then my hair has never looked or felt better. Not only has she encouraged me to push my style, she has taught me how to care for my hair. Diem has eased me into new looks and shaped my hair over many sessions at the same time giving me pointers on what products to use and how to use them.
Today, I feel more confident and and am more conscious of how I treat and style my hair than ever before. It is always a treat to sit in her chair with her enthusiasm and creativity. A session with Diem is time well spent and your HAIR will be happier too.

She is great. She figures out what you like and give suggestion and what works with your facial features. And she talks with you and you don’t get bored. She’s really sweet.
I’m really particular about how my hair look to fit my facial feature. After I felt great and very happy how it turned out. I don’t think I can go to another hair salon.

I started seeing Diem when I was about 15 or 16 (neither one of us can remember the exact year/​date, but we know it was 2005 or 2006), and she saved my hair. I used to cut my own hair, bleach and dye it myself with Hot Topic kits, the whole «rebellious teen» thing. Then I started seeing her and she worked some kind of miracle that made my dry, damaged hair look amazing.
I have thick, curly, coarse, stubborn hair that frizzes if I even think about humidity. I saw her today for the first time in about a year and a half, and the level of damage to my hair was insane. After about an hour and forty-​five minutes of work, my hair looks and feels great and healthy. I know that sounds like a long time for a cut, but time flies with her because she’s really easy to just talk to and hang out with. Plus, I have enough hair for at least two people and there’s a lot to wash and condition and cut.
If you just walk in and tell her «I don’t know what I want to do to my hair,» she’ll figure something out for you and it’ll look great. I don’t trust many people with my hair, but I sat down in her chair today and asked that she keep it no shorter than shoulder-​length but otherwise do whatever she wanted. That’s how I’ve been doing it for years, and she’s never steered me wrong. I always walk out feeling and looking a thousand times better than when I walked in. My sister, mom, niece (who’s now 2 years old), and a close family friend are all faithful clients of hers, because she really is the best. When you make an appointment, be aware that she’s usually booked up really fast (especially because of return customers coming in for regular appointments), but the wait will be worth it. If she can work miracles with the mess I’ve got on my head, just imagine what she could do for you.

This is my review from years going to her for advise on my hair… i miss you very much…
Back in the days…2007
I really don’t have a lot to all i want you to know is she’s very good at what she does even if some might think that two yrs of experience is not enough for a stylist to be getting these kind of praises. When calling and setting up an appointment give yourself plenty of time on your first meeting. Mine took four hours for consultation, cut, highlights and detail work. You tell her what you want and she will give you ideas that would be best fit for you. Now my stylist is Diem and i don’t think i can trust anyone else… hehehe.

Diem is the best stylist EVER! She is meticulous in her work and studies her clients hair to make them look their very best. I’ve gotten so many compliments on my hair throughout the time she’s cut, styled, permed and colored it. The days before I even go to her for some major maintenance, I’m getting compliments… so even, at my shaggiest, I still look good. That is true artistry. Thank you Diem! :D

As a guy who would prefer to have no hair at all, it took a bit of convincing from my gf to spend any more time and money on my hair than I usually do at my local barber. I’ve been to a couple high end stylists before, but never really felt like coming back.
So I consider it no small feat on Diem’s part that I continue to come back. I simply let her do what she wanted with my hair and I got a haircut that couldn’t look bad. On weekends, I would literally not comb a single strand after waking up and it still looked great… actually it would often look better.
I’ve even decided to grow my hair out just to see what it’s like, which I never would have done because I hate the added inconvenience and complexity.
It’s true, time can be an issue given how busy her schedule is, but seeing how she gives everyone such great attention, I can’t complain.
LASTLY, Diem’s just a cool gal, which is very important when you’re spending an hour+ with her and she’s got a blade in her hands.

If you are interested in holding onto the pipe dream of transforming your coarse, curly mop into a fine stranded sleek bob, then Diem’s not the stylist for you. Most stylists will give you the style you request, (regardless of whether it suits your hair texture and lifestyle), and then spend a sizable portion of the appointment styling it into submission. Of course, after you go home, you are unwilling or unable to recreate it.
Diem, on the other hand, keeps it real from the onset. Not only that, but she doesn’t launch into a cut mindlessly. Instead, she’ll analyze your facial structure, hair texture/​growth patterns, and give you a cut that can be worn in myriad ways and show you how to achieve them. Additionally, she’s a precision cutter whose cuts always grow out gracefully.
She’s able to pull off such a feat because she stays on the pulse of hairstyle trends and shearing techniques and continually incorporates that knowledge to hone her own style.
Finessing a haircut in the way that she does takes time, and so of course her appointments will be longer than the average.
If you are interested in finding the key to effortlessly unlock your hair’s natural beauty, then Diem IS the stylist for you.

Diem is an amazing stylist. Every time I see her I get tons of compliments afterward. I used to drive all the way to S.F. for haircuts, I’m so happy to have found Diem here in Fremont so I don’t have to do that anymore! Diem really takes her time, she always listens to what I want and makes her suggestions. She is very knowledgable and skilled. She’s always up on the latest products and techniques.
The only complaint I have is that she is always running late. She is good about texting me to let me know, but it’s still annoying. Plan for 2 — 2 ½ hours for wait time plus your appointment, and bring a book! However, I think she’s worth the wait, and I’ve learned to relax and enjoy the down time.

Yes, there are great salons & stylists in San Francisco, but I am VERY picky about whom I entrust my hair to. I can count on one hand the number of hairstylists that I’ve had since I was in college. There are 2 traits that all my hair stylists have shared and those are: vision and personality.
What I love about Diem is that she takes her time. She doesn’t rush through her consultation, she takes into consideration your wants, your lifestyle and your HAIR. She makes recommendations and tailors what she does to what you want. All the while putting her own flair to the style. She is approachable, easy to talk with and very professional.
She also works with her clientele list to ensure that it is a right match for everyone involved. She does take on new clients, but be aware that she books out far in advance, so it can be difficult to get an appointment. Difficult, but not impossible.
I’m a very happy girl when I go and get my hair done with her and I’d highly recommend her.

(Moved from different Salon)
I know, I know. People rave about one person and those wonderful reviews are often negated by a minority that just didn’t work out.
But Diem really is great.
I’m not the stylish on in the fam — that would be my adorable mother. She is very particular about her hair. We’ve been going to one place for years now, but I always felt like the stylist didn’t truly LISTEN to what I wanted. A bit of her own agenda in the pursuit for the best hair… don’t know how else to put it.
So I Unilocaled and found the great reviews about Diem. She’s booked weeks in advance, so I just asked for her next cancellation. I lucked out and she called me back with an opening.
Here’s Diem in a nutshell (IMHO):
*She cares about what she does
*Therefore, she takes her time
*Average wash, cut, dry = 1.5 hours
*She charges EXTREMELY reasonably for time spent = $ 55
*Because she takes her time, YOU MAY HAVE TO WAIT a little for your appointment.
On that last point, I read a review from a woman who was obviously VERY unhappy with her experience with Diem. 1 star, and from what I could tell, because she had to wait. This client has a child and talked about not having time to wait with the logistics of having to obtain a babysitter, etc. She has a very valid point.
So be sure to leave yourself an extra 30 minutes to an hour with the appointment. Either you make time for the «Diem Experience» or you don’t. But I have to say, I’ve been to her twice and have been extremely satisfied.
I have to have a very particular cut for my job (tv news) so I was anxious at first. But she’s put my worries to rest. She LISTENS to what you want. If you ask for her opinion, she gives it, but she doesn’t force it on you.
Go to Diem if you don’t mind carving out more time for a woman who really cares about how you look when you walk out that door.

I cannot say enough times how awesome my stylist Diem is! I get compliments all the time. She’s creative, fun, and down to earth. She’s reasonably priced, especially for her A++++ service and style. She is also training to become an educator for Matrix, so you can’t ask for more! Wow. :) Enjoy, and I promise, you won’t be disappointed!

Diem does amazing work… she knows how to work with different type of hair and she listens to you. When I had long hair, she did not pressure me to cut it shorter (that did happen to me before). However, when I was ready to cut 12 inches, Diem gave me great advice and an wonderful cut.
Call her directly to get an appointment… she fills up fast 510−881−6377.

Diem is the best and everyone knows it so call your appointment in early!
All the females in my family go to her and we all come out looking Super Fantastic!