Silicon Valley Medical Imaging

This was my first visit, to get an Ultrasound. I historically went to another local company, but their schedule was full. I found the staff to be professional and friendly. Was able to call and schedule an appointment for the next day. The waiting room is nice, with an enormous flat panel TV, and subtle light Jazz music in the background. The décor is tastefully modern contemporary, clean, and nicer than most medical facilities I’ve been to. The Ultrasound procedure went fine, and the technician was courteous. The wait was about 20 to 30 minutes. I would recommend this place to anyone who needs these services.

I took my father in law for a MRI and Pet Scan. I was happy to see so many smiling faces and all were professional. There was practically no wait time and they accept all insurances.
They send the reports to the Drs and also give the results on cds. Overall an excellent imaging center and would highly recommend it to one and all.

I’ve never been to a place where I have to document who I spoke with to get basic information. My son needs X-​ray got dr order on the 12÷29÷15 walking out of the dr office the Silicon Valley Medical to get basic information (do I need a appt? Do you need to vertify info before we go? And what are your hours?)and all these questions the answer was no we take walk-​ins.
So today we go at 845 am to find out that I need appt because they technician is not there every day and they do have to vertify insurance. I was pissed not upset pissed. I told the young lady I spoke with (Rosie) that this was bullshit I called your office to get the information and now your telling me something else. She asked me who I spoke with? And I told her no I didn’t because I didn’t know I had to get a name for basic information.
The sad thing is that I have to go back to that place on 15tg because of my sons insurance and yes I did get a name of the person who made the appt for me.

Their staff is horrible the assistant and receptionist do not have any phone etiquette. . It looks like I am not the first to experience this I am surprised they keep the same staff.

The wait time is ridiculous — 45 minute wait to take a pill or get a scan. The front receptionist is awful — she’s so condescending and rude. The technician and doctors are nice but overall, this office is poorly run and a horrible experience. If you can go to a different clinic, I would. If you can’t, I’d advise against lunch time appointments since the wait is so long. Maybe the wait time is better during a different time of the day.

Worst office management and rude staff i have ever seen. I have no idea why the owner is not paying much attention without being so many bad reviews. If your physician tells you to go to this place, request him for referral to a different diagnostic center.

Yes, I went for a MRI spine lumbar. Firstly, I cancelled my appointment as they had no Saturday opening, but then they called me and asked if I would like them to pick up and drop. I, was really impressed with the services they provided. Even the driver was very courteous. Overall, a good experience.

Horrible people running the MRI machine! I had my appointment cancelled 5 times for multiple reasons including the machine being broken down or the tech not being there twice. I also wasn’t given access to a changing room to remove my bra the tech simply put me in the room and asked to me take off my bra with a small window with blinds that he could see right thru if I hadn’t turned my back to him. Not very professional. Very awkward.

Holistic way to memory issues. Medi-​Cal and Medi Care covered. Dr. Puberty Chandak is in charge and he is a Stanford traimed doctor. Very detailed Memory Screening, and Medical Neurological Evaluations. Treats you like a person. Helps you set up plan for memory care.