WellGroomed

Definitely would not recommend Well Groomed to anyone. Customer service is horrible. Their body language just makes you not want to deal with them. Their dates are off and even tough everything is «customized» to you they still try to manipulate you to what they think is easier. For the amount of money I paid it definitely did not get the quality or service. Guys it’s much cheaper to fly to India and do your shopping. This place is a total rip off and they just say what you want to hear to gain your money. Heck she would not even let me use her phone charger but when it came to pay and I had to transfer funds she was quick to let me use it. They never reached out to me or kept me in the loops it was always «almost ready to ship.»

Being in the Bay Area, our shopping options are quite limited when it comes to Indian Bridal wear. Typical options are either to go to Surrey, B.C., Artesia, California, or the motherland India — until I saw that WellGroomed was opening in Fremont.
I’ve followed WellGroomed for some time now and love the customization aspect to their work. I went to this store, not knowing what to expect and met Sarah, who runs the store, and her assistant Raman. From the get-​go, Sarah has been responsive, answers all of my questions and provides me with suggestions. Settling on your wedding outfits are a HUGE deal in my opinion, and to work with professional Indian vendors is such a huge deal.
What I truly appreciated about working with WellGroomed and Sarah that I felt was a huge differentiator from other Indian tailors or shops that do custom work, is that she listened to every detail and took notice of everything I stated, and then we would discuss the process, the material, embroidery, fit, etc. instead of the usual response of «Yes, we can do that» without truly understanding what I was looking for from some other vendors.
I’m hoping my outfits turn out as I want once I receive them, but so far customer service-​wise I am pleased!
I would highly recommend coming in and checking out their boutique which has many different options for various events.