A-1 Auto Electric

Don’t come here.
‘Always putting the customer first.’ These meaningless words are on their website.
I went in one Friday without an appointment at about 3pm. I knew that my chances for an oil change, tire rotation and a few other minor adjustments were not good but I went anyway. I figured, maybe they’ll get something done. I was wrong. They told me they were backed up, so we made an appointment for the following Friday at 1:30 pm.
Now, I work long hours and have no other form of transportation, so I’m not able to leave my car for very long. I sacrificed work and pay so that I could be there the following Friday at the agreed upon time.
When I got there, the people behind the glass were rude and dismissive. They acted as if I wasn’t in the room as they kept chatting on the phone and with each other. Finally, one meathead looking fool, Sanchez or something, acknowledges me and asks if I have an appointment. We go through the motions and I have a seat in the waiting room. An hour later, an imbecile mechanic comes to me asking how to open the trunk so he can get the parts I brought. This means my car had been sitting for an hour without any work being done. Two hours later (4:30 ish), the meathead comes to let me know that they won’t be able to finish the job. I look at him with amazement because I am stunned they couldn’t finish an oil change, tire rotation and simple adjustments on a common Toyota in that time. There was still an hour on the clock but they were kicking me to the curb!
At that point, it was obvious I was dealing with cretins, so I paid the emotionless cashier and got out of there. All they were able to accomplish in three hours was an oil change. Ridiculous. Pathetic.
Fresno, in general, is a very hard place to find dependable, responsible and reasonable shops, but A-​1 takes incompetence to new levels. I wish I could leave you with the information of a better shop, but I’m afraid Fresno just doesn’t have much better, as I spent nine years there and the best I found was D&R back when Tony ran the shop, which was about three or four years ago.

My man just brought his Chevy Tahoe in for some work on a recommendation from D & R. He’s been looking for someone in Fresno as he’s working out there for awhile. He had a dead miss in the engine and A1 did a major tune-​up and found out what was wrong with the heater and 4×4 as well quickly. I can not stress on how much he is raving about the better gas mileage he is getting so far for past 2 days. lol Their customer service was good too. Big garage and lots of parking. Totally recommend them. Its been difficult to find a reputable place up here in the SC mtns. Thank you.

Fixed right on the first try. :-) My car runs great now back to like new! Saved several hundred compared to the dealer. With the greatest customer service. I can truly say this shop get the job done…

Brought my car in to get smogged. Very friendly service, good price, and even provided a discount off of the Unilocal ad. No hassle and super convenient location for me. I’m bringing my car back next week because the ABS light has been turning on at times, so can comment back then. I would recommend for Smog. They’re also related to D&R auto repair, which has outstanding Unilocal reviews, so hopefully the same customer oriented business model applies to both.