Fig Garden Optometry

Another great experience. This time I saw Dr Krohn. He is funny and just as nice as the other three doctors. Had to have my eyes dilated. Not a great experience but not bad. It is recommended every 4 years. Everyone in the office was wonderful. Not one complaint at all.

Just finished a visit to Dr. Jensen. I usually see Dr. Krohn, but this was a last minute appointment so he was booked. I had something in my eye. I called first thing this morning and staff quickly found a spot for me with Dr. Jensen. She was very professional, kind, quickly resolved the issue I had, and I was on my way. Love this office!

They were great. All of the staff were well practiced an efficient. I spent very little time waiting between seeing the staff and seeing the doctor.
The were very good about communicating about what was going to happen next (you’re going to see a bright light, etc) or if they needed to touch you. It was a very low stress experience.
It felt like they were trying to upsell me a little bit. However, they were very good about telling me exactly what I was going to pay.

Fig Garden Optometry is great in all aspects. The office staff are courteous, the wait times are very short, the check in and screening is efficient and painless, and on my first visit Dr Jensen recommended a change to my longstanding contact brand that has been a huge improvement over the contacts I had used for a decade. I have been back for several years and wouldn’t consider going anywhere else in Fresno.

My husband and I have been going here for 20 years. The staff are knowledgeable, professional, and friendly.

Best optometry experience! Dr. Jensen is intelligent, thorough and comes off as being truly passionate about her work. Jill was helpful and patient helping me find frames at the end of my appointment. An awesome experience from beginning to end. I would highly recommend Fig Garden Optometry & Dr. Jensen!

I have been here over the past 3 years for services & I love this office! Highly recommended. The Staff and Drs are always so prompt, caring and friendly.
The office is clean, updated, and has a children’s waiting area that kids stay busy with.

Office staff very friendly and helpful. Dr Jenson is very attentive in her exams, thoroughly explains any questions I may have and is very personable. Staff extremely helpful and informative about frames. Love the quick & efficient service.

Quick, efficient and very friendly staff, plus state-​of-​the-​art equipment for staying current on all the new ways to check eye health. Dr. Krohn is always friendly and very knowledgeable. Doesn’t rush through the appointment. I always have many questions, and he’s always generous with his time. Staff are always happy and patient (it takes me awhile to choose glasses). My husband and I have been patients here for 20+ years.

I bring all five members of my family to this office. They are patient, very kind, and professional. Dr. Jenson is an excellent choice for a provider. She helped us to find the right prescriptions for our 7, 5, and 4 year olds.

Dr. Jensen is so kind and thorough! I went to ²⁰⁄₂₀ opt for 8 years and liked it. But fig garden optometry is so much better! The people are nicer, the office is cleaner, and my visit was so much faster. When I showed up, I was surprised at how quickly I got in for my exam!
Dr Jensen asked me lots of questions and made sure I was happy with my visit. She even asked if there was anything they could have done differently to have made my visit better. Who does that?! Anyway, she’s awesome and I actually enjoyed going going to the optometrist :)

Dr. Jensen is amazing! She is personable, friendly, and takes the time to educate you on the well being of your eyes. The staff is on point! Very organized and friendly. I never have to wait long to be seen. I would recommend anyone to this office.

I had an amazing experience at Fig Garden Optometry! It was my very first time going to an eye doctor and they made my visit great! Very friendly and helpful! Explain out everything I was getting and let me know how much I was saving. I am very pleased to have them as my primary eye doctor (:

It’s been years since I lost my glasses before I moved to california. I got a job staring at computers for 8 hiurs a day 5 days a week and could feel the tension growing in my eyes. I was diagnosed with diabetes last year and was worried about the complications that go along with diabetes and your vision. Dr. K was my Dr and thought the very thorough exam, he answered my questions and was patient. I asked him more questions than he probably had in all of college. But he remained very professional and never got frustrated. He was very assuring when I told him I was worried about my diabetes. He told me my eyes were actually in terrific shape. Then I had to pick my eyeglasses, and like every eyeglass place does, they tried to upsell certain items and even explained why it was necessary, however when I declined due to financials, they were professional and stuck to just the things I could afford. If you’re looking for doctors who are thorough, care, and cater to the individual needs of each patient, Fig Garden Optometry is it. I’ll never go anywhere else

I called and set up an appointment and asked if they excepted my insurance and they did. Great! They called back to say that they could not find my name through the insurance. I talked to the lady at least four times about this not her fault it was new insurance and there was some sort of glitch. We finally got it worked out so I went in for my appointment. First thing she tells me is we don’t accept this insurance. I told her I spoke with this other lady at least four times about this insurance. Said if I had a certain medical insurance they wouldn’t accept my vision insurance. Still not sure what medical has to do with vision but she was kind enough to explain why it was all my fault as to why I didn’t know this information. Poor customer service is such a pet peeve of mine.

Fantastic first visit! Dr. Jensen was awesome– very friendly, thorough and answered all my questions. The staff was very friendly and helpful. Couldn’t have asked for a better experience.

This was my first visit to Fig Garden Optometry. Everyone was SO friendly! Dr. Jensen was amazing! She explained everything and gave me great advice. The optician helped me pick out the perfect frames to fit my face. I’ve been in various medical fields for years, with ophthamology being the longest, and I have to say, this was one of the most professional, friendliest places I have ever been!

The doctor was the best I’ve had yet. Very detailed and friendly.
They have many cute brands and friendly staff to help you pick the perfect pair.
The staff was even kind and playful to the kids in the waiting room.

The doctor was great and the receptionist was very friendly but the lady who helped me pick out glasses was a total let down from the entire experience. She was rude and seemed annoyed I was there at the last hour. She wasn’t much help and I just grabbed whatever glasses I found on my own from my own price range. Other than that the office looks immaculate and professional. although the doctor was friendly I am not satisfied with my eye exam, I feel my contacts aren’t 100% clear, I was not satisfied with my prescription so I went to my old eye doctor and she adjusted my vision wear so much better. I will not be returning to this location.

Dr. Alesha Jensen! And the whole team made me and my wife’s eye exam experience amazing. I am totally impressed with the friendly atmosphere and professionalism. They made me feel right at home. They handled my questions and concerns without any hesitation.
I came rolling in on a Friday afternoon burnt out from work and Dr. Jensen was completely pepped up like I was her first patient. She was so easy to talk to, no white coat syndrome at all. she was extremely knowledgeable and understanding about some genetic issues related to my wife’s family history. I can tell she loves her work.
I don’t say this lightly, I am very happy with Dr. Jensen and whole staff. Thank you guys, keep it up!