Signature Optometry

So happy with the service I have received from the front desk. Sandra is extremely rude. I think she has has checked out and really doesn’t care about the customer service she provides, which is why I get the impression the front desk is making up for it (or maybe natrually nice, but who in Fresno is that bubbly). Doctor is really nice and explains the lack of sight I have. I would recommend this place to my friends and family.

I took my daughter to see Dr. Fisher last week. She was very nervous because it was her first eye exam. The staff was very friendly and patient. They helped to make her feel comfortable when she was scared and appehensive. Dr. Fisher was especially patient when my daughter refused to let him put eye drops in her eyes. He finally convinced her that the drops were necessary and would not hurt. He even put them in his own eyes to show her what it was like. She let him put the drops in and he was able to finish the exam. We were very pleased with the service and staff. We were also pleased to find out that my daughter did not need glasses after all.

I recently found myself in a situation where I needed some honest information from a local optometry office, I spend the entire day being lied to about what could be done and could not be done on a fast order of a pair of high index glasses or my grandson, by later afternoon I was totally confused and could not believe a word of what I had heard. A very dear friend of mine referred me to Signature Optometry, said she was very pleased with everyone she had encountered there, she said she was sure I would get an honest answer to my question. I have say it was a breath of fresh air, I spoke with a young woman by the name of Luna. As I went through my questions she not only gave me the answers I needed but did so in a manner that actually made me understand how to read the prescriptions and what each of the numbers meant. There were a couple of questions that she did not have the answer to so she said she would have Dr Fisher come and talk to me as he had a couple of minutes. Sure enough I got my questions answered. I was not only impressed that Dr Fisher took the time to help but the way Luna managed, all the customers as well as myself without making anyone feel slighted in customer service. Signature Optometry just got my family as new patients and I will be recommending their office to all my friends and Dr Fisher my hat is off to you for having such great front office employees. Especially Luna who apparently sets the standard of ethics the the rest of the staff aspire to. Having worked in retail management for many years, I have to say I would have loved having several «LUNAs» working for me. All I can say is I am very impressed with your staff. Thank you again for your help.

I went to see Dr. Fisher for the first time and I loved his staff! They are very professional and sweet. They were very helpful in helping me pick out some frames. Not to mention they had a huge selection to choose from! It had been many years since I had seen an eye doctor and Dr. Fisher was very professional and explained everything to me in a way I understood. I will recommend Signature to all my family and friends. Go and check it out you will be glad you did!

I went and saw Dr. Fisher for the first time a while ago, but have been meaning to get on here and do a review. I was so impressed by the time he took with me. I needed a late appointment (after work) and they totally accommodated. Then the doctor took so much time with me and really explained everything he was doing. He answered all of my questions and even helped recommend some glasses to me. My glasses were ordered quickly and came in so fast.
The staff was so nice and spent extra time to make sure my glasses felt right. I even had to come back for another quick adjustment on my sunglasses and Dr. Fisher made sure they felt perfect before I left. I have just been really impressed by this office and the time they take with each patient.
*On a side note… a coworker of mine mentioned he had just been to the eye doctor and after talking we realized he also saw Dr. FIsher. The first thing he said was, «What a nice guy!»
Can’t recommend Signature Optometry enough!