Head Over Heels Salon

I bought a groupon for cut and color. My appt was at 9:30 & the stylist didn’t show up until almost 10:30. Another stylist offered to do it but had to go buy the color i wanted first.
I feel like she rushed the entire time. I had to get color removed first and while applying that I thought she was going to break my neck. She was pulling back on my hair so hard. When she washed my hair she sprayed half my face. Then she put me under dryer, said it would probably take about 15 min and didn’t check on me for about 45 min. The color was slapped on my hair so fast and was all around my face. She did take her time cutting my hair and even though it looks nothing like the picture I showed her I do like it.
I feel like the place isn’t nice enough to charge the prices she does. I paid $ 140 and that was with groupon. It would have been about $ 200 without. I was there for almost 5 hours and never even offered a drink of water. I will not be returning or referring.

Very nice staff. And hair stylist Brianne was very helpful.

I’ve had services done by both Brandy & Brianne!!! Both women work professionally and always ask you how you want it and makes sure they understand what you truly want before getting started! I enjoy their conversations and their great customer service! Thank you Brandy for my beautiful brows & thank you Bri for my beautiful mermaid hair!!! 5 stars to the salon and to these hard working women!!!

Got my brows waxed by Brandy, my first time and she was very accommodating, and a pleasure to work with. Highly recommended.

Brandy has always done an amazing job on my lashes. She cares about her work and her clients. My lashes have made it through heavy make up, tanning and various water sports. I can go 2 – 3 weeks and still have fabulous lashes. She is professional and friendly, we quickly became friends. I highly recommend her work.

Absolutely love my eye lashes and my new lash fairy Brandy. The ambience is relaxing and comfortable. The lashes look amazing and depending on your lash growth last 3 – 4 weeks. I’m officially addicted they are absolutely gorgeous and I get complimented daily on how beautiful «my» lol lashes look. Definitely, worth the money.

Brandy does great work and odds so much fun tho be around. Her lashes always come out beautiful, and the facials are so relaxing. I am addicted!

I love this salon. I have extremely thick hair that no one seems to know what to do with it. I was recommended here and gave it a shot. The hair stylist Jen Caniglia was very knowledgeable about how to handle my hair. She actually made me feel like it was a blessing to have this much hair. She have me an amazing cut and a Balayage infused foil. It came out perfect! I now drive from Modesto to Fresno to get my hair done by her! They also do amazing nails there by Sarah Reichman and Brandy Medina does beautiful makeup and lashes! It’s a full service salon and so worth the drive!

I had a Groupon to come here and get full highlights. The girl did not know what she was doing. I had my hair previously highlighted by someone else about 10 weeks prior. The girl at the salon was literally trying to highlight the same strands as the girl that last did my hair… Unbelievable! That would literally be impossible to do she had no idea what she was doing and I most definitely will never go back to this place again it is an absolute joke! This girl needs to go back to beauty school and learn how to highlight hair properly and don’t use Groupon as a way to experiment!

I have been coming here for several years to get my hair done by Giulie. She is the best colorist and stylist I’ve ever had. The salon is cool and clean and the nail ladies are always very busy. I really enjoy this salon. Believe me, I’m in my 50s and have had gray hair since my 20s so I’ve seen a lot of salons. Giulie is the best I’ve ever had by far.

I loved Chantelle, its my first time ever in a salon in Fresno, i have curly thick hair, and she knew what to do exactly with it.

Not sure about the salon itself and I hate to bash anything but Brandy M was so unprofessional and couldnt care less about her client. They had a «deal» going on for Mother’s Day, or I should say, Brandy had a deal and the receptionist said it was buy one set of lashes for 89 get three refills. When my mom gets there they tell her it’s only one free refill. My mom was okay with that… THEN… After about a week they start falling off and look awful so she contacts brandy and she says she can come in and charge my mom $ 65… To fix them. Which if she had done a good job and they stayed on it would be no problem but she didn’t. They looked very fake too. The only reason my mom was even going to go back because she was supposed to get a free refill which she didn’t. When I contacted Brandy explaining that it was a Mother’s Day gift which she already knew about and still she was very rude and said if I didn’t like her «discount» to go elsewhere. If I could give a zero star I would… When I explained to Brandy that I was upset that she was trying to charge us for an additional 65 when we were told it was going to be a free fill, she was VERY RUDE and said if we didn’t like it then we can go elsewhere. I never write reviews, but i felt th
e need to share my experience. I was so upset because this was my gift to my mom for mothers day and i was really looking forward to having my mom feel good about herself and Brandy couldnt care LESS!!! Very disappointing.

I’ve been going to Chantelle to do my hair for a couple of years now. She gets my hair. I’ve always been wary of getting new hair cuts because of previous traumatic haircut experiences. I have thick, curly (previously wavy) hair. She’s done some amazing cuts and we’ve had some fun playing with colors too.
I used to live very close to the salon but recently moved up to Coarsegold and I’d still rather drive all the way down there to get a cut and color than chance a scary cut like the numerous times I’ve had in the past.
Just this month she’s been awesome and helped me correct a box color because I tried to do something on my own. She was super helpful and sweet about it.

I have been going to Head over Heels for many years and I just can’t say enough wonderful things about this place! I really love nail art and unfortunately had a manicurist that could barely manage a flower. I saw an article about Sarah Reichman and her wonderful Nail Art in the Fresno Bee and was delighted to learn the salon was right near my home. I knew this was the place for me! Naturally, Sarah was booked with a full client list but, they worked me in and, for a time, I had another manicurist do my mani and pedis and then Sarah would do my nail art. Eventually the manicurist left to start a family and Sarah had an opening so she became my manicurist. I have never been happier with any Salon and just love my regular visits. All the girls are like one big family and they make you feel so welcome, comfortable and at home, I always really look forward to going in and Sarah is truly the very best there is!

I DO NOT recommend this place!!! Hairdresser was Kristi Georges. My hair was screwed up!!! I have to fix my hair now. My long hair looks CRAP!!! I got Groupon as a gift and as a result: My hair are mess and in a week my birthday! I have know idea how people can go there and spend money!!! Don’t waste your money for this place!!! Atmosphere were horrible too! Ladies who worked there were talking about ridiculous stuff. I had a wish just run away as soon as I could. Stay away!!!

I had my wedding nails done by Summer who was awesome for a great price. The nails looked great and she understood what I wanted. Definitely call a head to get in and plan on spending some time there. My nails took 2 hours but were awesome. I’ve had my hair done there as well and it was great. For the first time I recommend going on a tuesday. They have special prices which are great when your trying a new place.

I had never been to this salon before so I went in trying to be optimistic. Initially I found nothing wrong with the salon in general. Everything looked clean and the staff was relatively friendly. When I sat down for my mani, things changed. I was almost immediately provided with what I consider to be TMI. The manicurist shared details about her life that most wouldn’t consider sharing with a close friend. I’m all for being friendly and having a nice conversation, but I don’t want this kind of detail from a manicurist especially after just meeting her. She also cut my nails way down after I had already told her I’d worked so hard to grow and keep them long!!!
When we moved to the pedicure room (or shall I say closet) I was less than thrilled. the pedicure chair literally took up half the space so it was very awkward to move around. On top of that, the «gentle» whir from the jets was so loud I could barely hear her talking. The radio was also VERY loud! At one point, I had to ask her to turn it down so I could actually enjoy the «relaxing» pedicure I was getting.
I would definitely not recommend this salon for mani/​pedi whatsoever… regardless if you have a Groupon (which I did) or not!

I came here because I got the mani pedi groupon. I was really looking forward to it since it looked like a nice place on groupon, but it was a big let down.
The pedicures are done in a little back room with only one chair (can’t go with a friend) and the motor was very loud so I was not relaxed at all. I wanted to just get it over with. Then the lady hurt my toes with the drill, she was too rough and took off some of my skin. Also she painted clear coat on areas around my toe nails (very sloppy).
After this I thought the manicure would be better, but it was mediocre and my hands left the salon dry and brittle because she used alcohol to wipe off the hand scrub and then never applied any kind of lotion.
I will never return or recommend this salon for any reason.

I was looking like a lion, and my regular stylist was booked, of course, she also frowns upon me bringing my baby, of course. I remembered seeing a ad for $ 20 Tuesdays at this salon, so I stopped in at about 10 on Tuesday for a walk in. There was only a couple ladies there, and they took me right away. She didn’t even mind that I brought my lil girl with me! Big points for me, because as mommies know, children in public places are soon to become banned! Anyways she cut my hair for twenty bucks, and my daughter got to walk around the place without getting the judgmental eye. Yeah