McDonald’s

Not a big fan of McDonald’s like some people are; however tho I do enjoy it on occasion. My favorite thing to get on the menu is easily the 10pc McNuggets. This spot is decently clean. The food is for the most part what you paid for. I enjoy this locations atmosphere and vibe compared to other McDonald’s. Free wifi that’s always a plus. Also they have a cute manager, I forget her name though, but she’s got some hotcakes and I’m not talking about the ones on the breakfast menu;). I come here when my friends want to or when I need wifi; like I said not the biggest McDonald’s fan. I give McDonald’s as a franchise 2 stars and this location in particular a 2.5 and if you average that out it comes out to 2.3 which means I’ll round to the nearest whole number and give it 2 stars. Not bad but nothing special.

Good food and better service compared to the one on willow and nees! They make your food fast and it looks good! Started coming here because all the other McDonald’s in the area would get my order wrong!

Ok. So typically I don’t write bad reviews but I just went thought the drive through and. The women (blonde and fair complexed) was so incredible rude. I won’t be back. This is ¹²⁄₁₄ at 12:15am. I won’t be back to any McDonald’s after what she said to me.

Well this place (SHITS) on the McDonald’s on Ingram they cater to you here the staff are so friendly… free refills on coffee yup! I will definitely be back

«Sorry, we only take Cash at this time» every time I go at night. Also the smoothie machine is always out of order. This McDonald’s is definitely one of the worst I’ve been to.

I don’t usually give a negative review but after getting my order wrong the past 3 times I’ve been here is ridiculous. I ordered a biscuit sausage with egg meal and got a mcmuffin no egg. There’s a difference guys! The drive thru guy who took my order sounded like he was high. And the guy giving me my food looked lost. Aargh! I just want to shake them!

If I could give this place a negative star review, I would! This place is not a corporate location, and is privately owned. Which explains the horrible customer service, irresponsible behavior, and gross incompetency! My friend, who is allergic to proteins (Crohns disease) ordered two cheese biscuits for breakfast. The same order she places at other McDonald’s restaurants every other day. When she got to the windrow she got the order and asked why the additional charge? The employee did not know why the order was almost $ 2 more than usual. As she’s pulling away, she noticed meat on the sandwich, which will make her extremely sick. So she went inside and asked to speak to a «manager» (some Hispanic lady with a shitty attitude) asked her what was wrong. She explained that she’s allergic to meat, so the «manager» opens her biscuit sandwiches, pulls out the meat, places the meat on the counter, folds the biscuits back up in the same wrapper, and hands them to her. My friend was disgusted with the poor manners and customer service. She asked for a corporate phone number and the «managers» reply was, «You have google right? Look it up.» Two other customers who witnessed the altercation told the «manager» they’ve never seen such rude behavior, and they both walked out without even ordering. They were appalled at her ridiculous attitude! McDonald’s has long been known for their remarkable customer service, but this location needs to be reclaimed by corporate and needs to have every single employee reassessed for future employment. Never go to this location! If we boycott this location, hopefully it’ll go out of business! And the «manager» needs to be terminated immediately! The customer is always right, but not at this location!

Horrible customer service. they take a long time and they’re excuse is that they’re always busy when they have 2 cars. its the only McDonald’s that doesn’t take separate orders that I know of. Really don’t like this mc donalds they need new manager

This location has been good to me when I come on my lunch through the drive thru, everything is always correct and the employees are friendly, unlike a lot of other drive thru’s I’ve gone to. Today we came inside to eat and I must say… The seating areas are very small and there isn’t much seating, but the employees were still great so no complaints.

I’m currently in the drive thru and trying to order a chicken nugget meal for my daughter and its 10:25am. The lady in the drive thru is making me go around because I’m not allowed to order chicken nuggets until 10:30. So I have to get out of line (one I’ve been waiting in for quite awhile) just to go get back in line. Really?

McDonald’s is the place that I always get my breakfast and I am usually pleased with their service, but today was the worst experience ever. After my 3-​day camping trip with my family, we were exhausted and decided to stop by this McDonald’s before beginning our 6-​hour drive back to SoCal. I was expecting the phenomenal service that I am used to but it was the complete opposite this time. From the moment I got to the register to order breakfast, a cashier named Vanessa welcomed me with a horribly sour attitude, she refused to make eye contact with me and lacked the upbeat, cheery attitude of most McDonald’s employees. My family and I are of Hispanic decent and while she was rude to us, I couldn’t help but notice that she was courteous and respectful to the Caucasian customers. She herself was Hispanic, as well. Perhaps she grew up surrounded by Caucasian people and that is why she was much kinder to them. She humiliated me and made me feel inferior because of my race. However, Vanessa was not the only unruly employee. At one point, my daughter went up to the another cashier and politely asked for hot sauce. The cashier rudely shoved a handful of hot sauce into my young daughter’s hands. I was appalled when my daughter told me of the incident. Again, they had made us feel blatantly unwelcome to this supposed family-​friendly restaurant. In addition, the kitchen staff was loud and obnoxious with employees distracting each other with flirtatious comments and phone calls (Vanessa). To be completely honest, this visit was the worst $ 40 I have ever spent. I suggest that these employees be reminded of their customer service training because they made this visit truly awful.

Writing a review for fast food, how crazy is that, but this was truly necessary. Please, please please… check your orders as you purchase your meals with the drive thru service here, because they tend to always make careless mistakes with completing your order in the takeout bag– always missing something, probably due to poor training and management, they are one of the newest locations, so I would give them time to improve.
Also do speak up at the ordering monitor as you pull up and make sure you check the monitor reflects your order, they tend to make mistake understanding your order here. For example I ordered 20 nuggets, uttering my words clearly and loudly, but on the flip side the employee understood only 10, so just be sure to check it. Even if you are a newscaster with superb pronunciation, they do seem to always get the order wrong, so be aware of that.
I mean this is Mc Donald, the food is pretty standard, the facility is clean and as I said is a new location too. If your reading this and needing suggestion to order, I would go with the nuggets, fries and also their fillet o fish, those 3 items really is unique to this fast food place.

This morning when I took the drive thru the gentleman asked if I would like to try the egg white delight. Hey that sounds good. Pulled up and they wanted me to pull aside and wait. No thanks. If you are going to push a product at the cashier you need to make sure you are ready to deliver.
edit: typos

How is this place the #1 fast food place on the planet? I ordered a sirloin burger and literally felt like I was eating fake food. My jaw was even getting tired after a few bites of their styrofoam style bread. Agreed I should not expect gourmet eats from a fast food chain but I ask again how is this place #1?!?

First, the drive through setting is bad. If you have car drivers are not nice, the other drive thru. Line has to wait forever. Second, I specially ordered file to fish with no cheese. The food I got home indicated no cheese but seriously big chucks cheese was inside the sandwich. The McDonald’s at Cedat and Herndon is way better. Train your employees to pay attention, please!!! Some people cannot take cheese!!!

Nice remodeled location! Ashely was manager and wa friendly. Tried new fry salt– sooo tasty! Had Parmesan one. Need to go back to try ranch and also the chipotle one!

For some reason the craving for an egg mcmuffin hit. It has been quite some time since I indulged so I figured what the heck. Drive thru was quick. The bread was a little stale on one of the mcmuffins which was no fun but the other one hit the spot. What truly shocked me was the charge of $ 1.69 for an ice water. Because I was in shock, I actually paid it! Shame on me. Won’t be back for quite some time.

You can’t go wrong with the food it’s always good. But they need to do a better job wiping the tables down. I watch one person wipe about 20 tables and chairs with the same towel. When you wipe down tables you should have some king of spray cleaner or a bucket with soap. Anyways I hope they work on that. I probably won’t eat in this restaurant again, but I will use the drive-​through.

All of my visits to this location have been good. I like getting $ 1 sausage muffin (sometimes change out the sausage for «round egg»). The only complaint is you always have to specify round egg or they’ll try to sneak that other egg stuff in there and even after saying round egg they’ll say «with folded egg» and I’m like no I want round egg. But this seems to be this way at all locations (the round egg must cost them more or something). Jeeze. Also always have to pay attention that they’re not charging extra for subbing for round egg because they do that a lot without realizing. I also get a large soda for $ 1.
And to respond to other person… homeless have every right to be in McDonald’s as long as they are paid customers and not bugging others.
And now they’re lobby and drive-​thru is open 24 hours! Nice.

Really consistent and tasty burgers and fries at this location. The sodas, strangely, have a weird flavor… really weird. Try it and you’ll see (Coke and Dr. Pepper at least). The food is really top notch for a Mcdonalds.