Michaels

Ordered some shadow boxes. Spoke with Michelle. Real knowledgable and walked me through everything. I had no idea on how to order these and she answered all my questions Her staff was friendly as well. They made it easy to change my order as they relayed the information to each other. Very good customer service made it easy to come back for my next purchase.

The staff at this store is so extraordinarily rude I couldn’t believe it. It is impossible to hate your job more than the cashier Jennifer. She is the most passive aggressive and condescending person I have ever met. Chris in framing literally just walked off in the middle of pretending to assist me. I hope one day these two associates, who are clearly owed much more in life then their current station as Michael’s associates, find the high paying, minimal effort required jobs that they so truly seem to believe they deserve.

I like the store just because they have fun and awesome stuff to work with. I really don’t go to this store i. Blackstone because the staff are RUDE, at least in my experience. Today I ask for help to look for tape and the lady didn’t let m explain what kind of tape and answered really fast and rude. Then I over heard her say «i guess I have to walk you find the stuff that are easy to find» …
Then I spilled by accident coffee on the floor and I apologized and she literally ignore me… ok! I know how it is to work in retail. And you should not be tht rude to costumers…
So yeah 2 stars… And they didn’t have the tape I wanted -.-

Does anyone that works here know anything about the store or inventory?!
I don’t think so!
Anyways have fun wondering around while you locate your supplies.

I am coming back and giving Michaels a 1-​Star rating, only because a few days later I opened my bag and my purchase of two water color paint tubes was not in there!!! I swear I waited in line so friggin long and I also waited for the lady to whip out her key and unlock the glass door to get me those precious water colors I needed to complete my landscape painting and do a few touch ups. This was a painting I am working on as a Christmas gift for a friend. Thank u Michaels for ruining my Christmas!

Michael’s is a huge crafting warehouse. I always get lost in the aisles and have to ask for help in finding what I need.
The sales are very good at Michael’s, especially for off-​season items. Always go online, to their site, so as to get a coupon for one regular priced item. I find, though, that I’m usually buying an item that’s already marked down so I can’t use the coupon on top of the mark down.
Big complaint here – long lines at the register. But, I think that’s a marketing gimmick. The line is next to all these items that they are hoping you will buy as you have to wait.
If you are a die-​hard crafting fanatic, this store will please you. If, like me, you just occasionally need a crafting item, you may find this store to be overkill.

I prefer JoAnn Fabrics over Michaels. Michaels is too expensive. I typically don’t shop here unless I have a coupon. The lines are slow, too. However, I love the floral arrangements here. There are a ton of artificial flowers from which to choose. Next to the registers is a discounted section with neat stationary, stamps, pens, etc. Check that out. Love the scented candles, too.

The store is dirty. The bathrooms are gross. There was blood on the floor and no supplies and smelled like tortillas. The lines are always long and the cashiers are super slow. It’s hard to find help in the store. Only come here if I need to.

The line was all the way to the back of the store and they only had two registers open.
As we walked around the store I found myself having to step over and around things because the isles had merchandise everywhere.
It didn’t look as if the store had been organized in weeks. It reminded me of going into my teenagers bedroom.
I was in utter disbelief on my way out hearing how one of the cashiers was talking to a customer. Sounded like that cashier would be better served herding convicts than trying to deal with paying customers.
This is a perfect example of how management has forgotten that customers provide the paychecks for their stores existence.
I would highly recommend going to the Michaels in Clovis as the store is somewhat picked up and the cashiers are friendly and helpful.

Poor service today. I went to a register and was rudely told that there was a single queue. There were no lanes or signage to indicate such. The single queue snaked clear to the back of the store, blocking other shoppers trying to get around. Poorly managed, especially considering the holiday crowds.

Blonde lady at the cashier in early 50s did not honor my 50% off coupon. Instead she acted like she did scan it and I paid, not until I was in the parking lot that I realized I paid full price on my receipt. I went back and a nice young Hispanic lady then was able to help me with the manager’s help. Would not go again. Not worth my time or money.

Decent selection, but whenever I go here the service is sooooo incredibly slow. This time, I was next in line and the girl said «I can help you on 6» or whatever, then walked away. Umm… what is that???

It is what it is ! I rarely have a need for a craft store. The staff was very friendly and I appreciate that.

Line gets really long every time during lunch and after work. There is hardly anyone around for help along the aisles because they’re busy trying to catch up with the line of people. Once it is my turn to pay they do seem nice and have a smile. It is usually messy along the aisle displays. Prices can seem over pricey for some items but I always use their coupons. If they don’t have one this week, they will next week for at least 40% off. Check online, sign up for their e-​mails or the app. No need to print using the phone app.
Store is just OK, I’ve seen better Michaels.

doesn’t carry enough of the items they sell. Very few staff to help you, and when you’re luckhy enough to find one, they are not too eager to help you either. the walkways are crammed with products they sell, it’s unorganized, and it’s over-​priced. I only go here, when either Hancock Fabrics are out of whatever I needed and or Allards ran out of what I needed for that day. This should be a last resort store.

First of all I love Michaels in general, I have always gotten all of my art supplies from Michaels. Now, about this particular Michaels… here we go. The employees know very little about their inventory, on many occasions I have asked about a certain item and was told they did not have anything like it only to find it one or two isles over. It is difficult to find someone who knows what they are talking about but it is harder to find someone who is even willing to give you the time of day. Most of their employees clearly do not care about their job and do not mind hiding it.
The lines are always ridiculously long because they only have a few registers open which is incredibly annoying.
Their customer service in general is baaaad. I called the other day at 7:03 to see what time they closed and someone answered «Hello, thank you for calling Michael’s we are closed». That has got to be the most rude way to answer the telephone I have ever heard! I just hung up because I had nothing else to say.
Unfortunately, this is the Michaels that is closest to my house but for now, I will be going to JoAnns.

Not too shabby.

Oh, I hate this store! Of all the Michaels’ I’ve been to in California, this one is the worst. They never, ever have more than one or two registers open, and the line has reached halfway to the back wall of the store before. No wait, that’s almost every time I’ve been there. I always go right after work, around 5:30 or so, and you’d think they’d compensate for the after-​work rush, especially in River Park. The only reason I ever go to this one is that the Clovis one is way out of my way.
The store is always very messy, and you can never find someone to help you. They are usually out of whatever it is I need, too, especially around the holidays. Take note, apparently you need to start shopping for Christmas stuff in August to make sure they still have it.
They also have significantly raised their prices over the last year or so.
I’ll head up the street to Jo-​Ann instead from now on.

The very first thing I notice about this place upon walking in… THE SMELL!
Oh no… it’s nothing horrid, it’s actually quite pleasant. Today’s scent happened to be Peppermint or some other kind of spicy mint. It was nice, but after a while, it can give you a headache. If you are allergic to scented candles or other heavily scented items, you may want to avoid this place, or wear a mask of some sort.
The place was a mess! Holiday stuff was thrown everywhere. Customers shouldn’t be THIS messy… but then again, I have to wonder how long it’s been since they picked up with how badly things were thrown around.
The place was well-​stocked and the holiday music added to the atmosphere of Winter. The rows of Poinsettias were a joy to see (even though I am allergic to their petals).
This place has a LOT of things for customers to make their own crafts for any event! If you have a creative mind and a bit of skill, you may very well save lots of money making your own decorations than going out and buying them at any store. Could be better, could be cleaner, but I wasn’t disappointed with the place overall.