Multani Towing

Multani’s Towing towed my vehicle earlier today. I was given a business card by the guy that towed it and was told to call the number on it. I called around 3pm and asked how much it would be to pick it up, the owner told me that I can pick it up today for $ 175. So around 4:45pm I call and ask how late they’re open. Once again I talked to the owner. He told me that I can pick the car up as late as 10pm, but if I pick it up after 5pm it was going to cost me $ 274 (funny how he failed to mention that I only had until 5pm the first time I called before the price goes up). So we get dropped off at another vehicle so we can drive down to the address on the business card. The address was incorrect and took us about 30min out of the way. I called to ask for cross streets because we couldnt find it and they told me that the shop was actually all the way back across town. We show up at about 6:05pm, where I explain that had his employee given me a card with the correct address on it, that we would have made it to the tow yard before 5pm and that I expect to pay just $ 175 for his employees negligence. Im once again forced to call the owner and explain the situation. He refuses to take responsibility for his employee giving out the incorrect address and says that if I want the car I have to pay the $ 274. He FINALLY agrees that if I come back in the morning he will give me the car for $ 175, but if I still want it now its going to be $ 274, which doesnt make any sense, since now they are now taking liability for my car and holding it overnight for free. Instead of just letting me take it right then. I ask him why he can give me the car for the $ 175 tomorrow, but not right now and all he can keep saying is «The laws, the law.», until he ends up hanging up on me. Since I cant get my car out, I ask if I can get into it to gather a few things that I needed. The employee working there calls the owner and the owner says that if I want to get into my car to get anything out, it will cost me $ 75 (of course I opted to leave the items I needed in the car overnight). Watch out for this company. The owner is rude, ignorant and a thief.