Paul Mitchell The School

This place sucks. Their skills are terrible and old fashioned. my eyebrows are dark as hell and I was sitting for 2 and a half hours just to leave looking like a chula clown. I am never coming here again. I was basically there genie pig. A horrible first expierence, especially since this is my prom makeup.

I went in for get hair color and they totally botched it. So I agreed for a re-​do and once I was there, 4 days later I was told to just put baking soda in my hair to lighten it (that was the original goal– they ended up darkening it instead). It didn’t work. While I can go back so they can fix it (hopefully) I will save my time and agony and just go to a regular salon who knows what they are doing. Their «teachers» don’t do a good job of teaching their students. If you have a lot of time to kill and a lot of patience, this place is for you.

I have been coming to this school for at least 3 years and I have experienced better. In the past the teachers were skilled and helpful. My favorite teacher who knew exactly how to deal with cowlicks and fine hair was JZ. Since he left to start his own business, i have seen a large turnover of teachers– most of which don’t seem to know what they are doing. My last color was a disaster. Bright red roots, highlights placed first before the base color. 6 hours to finish. Last 2 haircuts– not cut right. Teacher couldn’t seem to cut an a-​line, and cut my bangs wet. Not happy. Wish i could find J Z. Not going back

I was willing to give a student stylist I talked to a try since she said she had experience cutting short hair. I told her I didn’t wanted it short, but I didn’t want to see scalp. Scalped is what I got. I asked for a refund and was told they couldn’t do that. I would think they would want to promote some good will and maybe encourage me to come back, but with the attitude I got, never again.

The worst service ever and just trying to enroll they get you in and try to get your money. The worst enrollment process ever you would think a well reputable name they stand for would be much nicer don’t enroll… Unless your someone just straight out of high school!

Got my hair did for my graduation for only 20 bucks for the curl and style and the teasing it looked GREAT. Super pleased with the two girls who did my hair i tiped them both 5 bucks each. It was worth every penny Im so glad I got it done because my hair is VERY thick and they jsut kept teasing it just like i asked wanted that big hair but it was perfect went to graduation looking probably the best ive ever looked im so happy with here! :D

Serena is the best out there. Please book with her, she loves doing out of the box hair cuts plus loves doing mens hair as well. She is not afraid to tell you what you can and shouldn’t do, makes me feel safe. We all know color is in Right now I’m talking about, bright and pastel colors. But she will come up with a different spin on it than others.
Amazing and I can’t wait till I can be a repeating Client when she graduates.

It’s a beauty school. They’re learning and do a pretty good job. I’ve been going here for over 3 years. It can be noisy and ‘club like.’
I like going on a regular day where they charge more. It’s less crowded, noisy and more relaxing.
Thing is, I hate getting fussed on and IF I wasn’t a health, life and Medicare broker, I’d just assume do my own hair by buzzing it off over the toilet. Describing anything hair related is awkward. I feel like an idiot as if every embarrassment is happening in slow motion. And as far as I’m concerned, the spa-​like washroom with the Zen music is a chamber of horrors! The sinks where they wash your hair are like a torture device and kills your neck. Please to get me in and get me out!
I’ll tip anyone $ 500.00 if you can develop a spray that I can put on my hair after getting it cut that would cause it to freeze and lock in that style for the rest of my life and never grow again!
Thanks for the good service, PM!
–G

I went there with my hair very long. I showed the student a picture of what I wanted. I specifically told her that I wanted a medium length bob and that I didn’t want it to go above my shoulders. They took 18 inches off of my hair and at first I thought it wasn’t a big deal, but they took my bangs which was the length I wanted and kept cutting it off. My hair is well anove my shoulders, at chin lenghth. I can’t even tie it in a ponytail. She bliw dried it and I freaked out because it was shorter than I expected. It was a very very short bob, not a medium length one. I cried and told her I was fine, but I wasn’t. I’m learning to accept it because hair grows, but I will never ever ever go back to the school again.

Update: mayra did an amazing job! They all do. Love coming here. Did I mention the scalp massage is the best thing ever???

Understand it is a school. Now I got my hair done here and they did a pretty decent job. Here’s the issue. They charge me about the same price it would have cost to have it professionally done. So next time I’ll just pay the 130 and have my hair done right and in less amount of time. I had to go back a few times. Other then that the instructors are great. Always were checking up on me and my hair. Felt safe! Great customer service too!!!

Went to Jessica X. Great experience!!! She fixed my ombré and it looks amazing! Everyone there was ultra sweet … Great experience and great result.

Currently living social has 3 different deals. 1 is a haircut and awapuhi treatment for $ 14 (there is also cut and mani pedi for $ 13 and haircut and chin and lip wax for $ 12).
I JUST got the Awapuhi treatment a week and two days ago and my hair still feels amazing. I had Samantha give me some round layers and the treatment and she was so nice and did an awesome job. Definitely coming back, with or without a coupon. Sam said she will be here several more months so I can request her again.
Go to Paul Mitchelle if you want a good haircut and request Sam.

From the time I was greeted through my whole visit, I was made to feel like a welcome and valued client. I had color done, and the stylist Myra Vera was very friendly professional and very skilled. I was impressed with the supervising teacher, who checks every step of the way, and it was a very pleasant experience. The atmosphere is wonderful and the washroom was so relaxing I fell asleep during my scalp massage. Special thanks and appreciation to stylist Myra Vera, whom I will request the next time I go for services. Myra was very professional but very friendly and warm. She is a huge presence in a little package. It doesn’t hurt that the rates are extremely friendly. The products of course are top notch, and salon/​school environment rivals any professional salon.

Ask for sky. She’s amazing. My woman loves my hair cut. And please, no typical haircuts.

Had a great experience! Everyone was very friendly and I love my haircut! Will be back!

I was in town for a friend’s wedding and decided last minute I didn’t want to struggle to style my own hair! Weddings should be relaxing.
So I called in around 1:15 pm on a Saturday. Kaitlin (very sweet) answered the phone and got me scheduled for a styling appointment a half an hour later at 1:45. Awesome!
Styling was $ 12 because my hair is only shoulder length. It looked great! Megan (spelling?) was a pro! I think she was graduating soon though. Overall, very positive experience. I just wished the girl who did my hair didn’t hover at the front to overhear how much I was going to tip her though…

This review comes better late, than never. This a customer review of the salon… not the school itself. I’ve been here twice, but never again. The first time was a few years back (before the remodel). I went in for a mani/​pedi. The unidentified female student was friendly enough, but grossly lacking in skill. I understand these are student in training, but geesh… why do I always seem to get stuck with the ones who’ve never done anything but hair, and are just trying to sign off their requirement hours? On my first visit, I observed the student to be inexperienced, timid, and unconfident. She seemed nervous about handling me too roughly. This was apparent by the fact that half the time, it felt like she was holding back and barely touching me at all. Despite this negative experience, I decided to go back last summer and try another service. Evidently, the school underwent a remodel and began offering esthetician services. I scheduled an appointment for a facial and an eyebrow wax. Oh, where to begin? I showed up on time for my appointment, and immediately noticed the remodel. I checked in and was asked to take a seat and wait. It was at this time that I noticed the very loud music continually thumping throughout the place… never stopping once. I felt like I was in some night/​dance club, instead of a beauty salon. I don’t know how the student/​supervisors stand it all day long. But I guess that’s how a lot of the more modern/​trendy salons are nowadays. After waiting for an unreasonable amount of time, I considered getting up and walking out… woulda, coulda, shoulda.
After I was finally called back, the unidentified female student (I had the misfortune of being paired with) explained that the usual esthetician student wasn’t there that day for whatever reason. I presumed she was asked to cover for her. Come to find out later, this girl had *never* performed a skin care procedure before working on me that day. Lucky me, another inexperienced student. Still, I gave her the benefit of the doubt and let her take me downstairs to the «spa» area. Which was nothing more than a very small room in the basement with no windows. Good thing I’m not claustrophobic. Pretty much the entire time, the student was being trained/​shadowed by what I presume was a supervisor. The supervisor was continually giving her instructions, and seemed to have to prompt her and repeat herself constantly. Never in my whole life have I ever felt more like a guinea pig! The whole experience was just awful. Awkward to say the least. More than once, I contemplating standing up and saying, «Okay, that’s enough… I’m outta here!» The worst part was probably the eyebrow waxing. After a brief demonstration, the supervisor left the spa area and left the student alone with me. She had no clue what she was doing. At one point, I actually had to speak up and direct her because she was doing it wrong (pulling the waxed hair in the wrong direction). While attempting polite conversation, I confirmed my suspicion that she had NEVER worked in the spa before… only hair.
When all was said and done, and I checked out at the front desk… I honestly felt like the salon should be paying me, instead of the other way around. I couldn’t get out of there fast enough. My bill for services rendered was $ 42. I intentionally paid with a personal check, and immediately turned around and stopped payment on it. When the salon called later about the check, I was on vacation and really couldn’t talk. However, I did manage to briefly explain my negative experience over the phone. To the Salon’s credit, they didn’t fight me on it… and I never heard from them again.
I almost forgot to mention… between my first and second visit, I recommended this salon to my mother. She went in for a color and cut, and also had a negative experience. I don’t recall the specifics, but I do remember feeling bad about it and regretted referring her. Sorry, but I (we) won’t be returning… and therefore cannot recommend or endorse this salon to others.

I went here about a year ago. When I walked in the group of stylists were playing around in the back while someone was sitting in their chair in the middle of a hair cut waiting. I came in and wanted a haircut but after seeing a few peoples hair they cut and not to mention the stylist own hair I opted for a manicure just to test the waters first.
I am so glad I didn’t get a cut here.
The same girl who was supposed to cut my hair did the manicure instead. It took her literally two hours to do a french manicure. She hurt my cuticles and did a terrible paint job. I walked out with lumpy nail polish that actually smeared off the next day. Their polishes look unsanitary and seem to have been sitting for the last 4 – 5 years. I only paid $ 5 but I could have done a better job myself at home.
I think the quality of service really depends on the stylist/​manicurist you get, but regardless I will never go back.

i can’t exactly bash this place because i realize it is a school where students are there to learn and you are technically their guinea pigs when you sign the consent form they have you fill out, but i will say i didn’t have a positive experience.
my hair was really long, like past my belly button long, i just wanted an inch off, a trim if you will, my student seemed to understand this but the teacher unfortunately did not… she made him cut off 4 – 5 inches long instead… now my hair is barely past my boob… i asked the student what qualifies the teacher to become a «hair cut or style whatever leader» (as their name tag indicates them to be) and the student said just 2 years of experience… i realize this teachers experience was probably spent at a super cuts or something (a place i detest from the multiple experiences there)
so on top of the too many inches off, the layers were really kinda bad. i mean, if my hair was actually short, it would have looked ok, but it looked like they tried to put layers on someone with really short hair… so my top layer is really short and than it basically looks like my second and last layer is really long… there wasn’t really any blending in between and it looked pretty awkward. and yes there are pictures i posted if you can’t seem to grasp what I’m talking about. i thought it would have been common sense that because my hair is sooooo fine and thin, they wouldn’t have tried to thin it out even more… nope, the teacher began to thin it out away and told the student to do this… i think she was actually trying to make it look better so i didn’t say anything… kinda wish i had now.
by the time they actually showed me the back and asked how i liked it nothing could really be done… there was no way in hell i was going to tell them to fix it… for them to have done that would have meant for them to have cut more off. and it was evident they already didn’t really know what they were doing and i was already longing for some of my hair back.
on the upside, the inside is nice and very clean, the students are friendly. cuts are only 10 $. you do end up staying there a lot longer than most other salons because the students either want to double check with their teachers to make sure what they’re doing is ok or they’re really taking their sweet time because their scared to mess up.
probably won’t be back