Romeo’s Pizza & Sandwiches

I love the sandwiches but the service here is just so poor. The females are rude, act like you are bothering them when you are paying for your food. The floor and counters are filthy and they didn’t even wash their hands or wear gloves after they got off their cell phone to make sandwiches. Definitely disappointed

If I could give negative stars I would. Horrendous customer service. First, when you order your pizza they bend down and grab one from under the counter that doesn’t appear to be refrigerated or feel like it has been so who knows how long it’s been sitting there. Then they girls’ overall customer service isn’t even bad… It’s shit. Not prized horse shit either, it’s like… Whale shit. No hi, bye, thanks, welcome to Romeos, NADA. It’s like the soup nazi from Seinfeld.
The girl handed me a pizza with the plastic all torn off. I asked for a different pizza that was sealed and she got irritated, wordlessly took the pizza and put it in a heater with some Saran Wrap and then told me it would be a few minutes. Clearly she missed the fact that I didn’t want a pizza that had been exposed for god only knows how long.
I grew up eating Romeos on marks and the lady there is nicer than these girls and she doesn’t even speak English! The owner seriously has a type, all young girls with a specific body type that are complete snots!
Not to mention that the last time I was there they were sitting on the countertops where your food is made. Let that sink in. Also, I have noticed that if you are a guy you will free things, a flashy smile etc. But if you are a white female or just white in general… Go somewhere else. I tossed my 5.00 pizza when I got home. No telling what the hell was crawling over it with a big rip in the seal. Place is horrid. I do not recommend for so many reasons.

The sandwiches are great. That’s what the star is for. The ladies there a pretty but rude and mean. Same with all the other locations. If you’re an unhappy person don’t work with people. Go work in a warehouse

I couldn’t decide if I should give them 2 or 3 stars so I just gave them 3 because the sub sandwiches are usually really good there and I say usually because I just went there the other day and got a sub that was made bad but other than that I have never had a bad sandwich. the sandwich I got was their new chicken sandwich, I have had it about 3 times already and I loved it but this last time they went so skimpy on the chicken that half my sandwich had no meat on it and its the most expensive sandwich on the menu so I feel I got ripped off.
Also I would like to somewhat warn people who like to customize their order that they dont really pay attention to how the make things and they mess up a lot, its not a big deal to me because I just pick out what I dont like (pickles) but if you tell them anything they give you an attitude about it and I believe their policy is once you walk out the door with your order then its oh well if its not right.
That though is why I wont give them a higher star rating. because their customer service is HORRIBLE. Ive been to both locations, Kings canyon and Tulare Street, and the workers there are always rude. The other day I told the girl thanks when she handed me my food and she never replied to me and turned her back and walked away. I have to say I have never been to any restaurant where every visit has left me wondering why their employees are rude. Do they hate their job? Does management make them like that? Is it company policy? Or do they seek out to hire rude people? idk but Ive just learned to not even talk with the employees other than ordering and saying thanks.
Also Ive had their pizzas there before and they are nothing special. You basically get what you pay for, they are priced at $ 4. My husband likes the pizzas there but I hardly never order one anymore because for $ 1.55 more I can go to Leonardo’s Pizza on Kings Canyon and get a way better pizza, and its already cooked. So yeah, I only recommend the subs… but its just my opinion.