Saigal Harsh MD Faap

Dr. Saigal was the doctor that checked my son out right after I gave birth to him. He is very sweet and knows exactly what to say to make me feel better. I never have a question about anything when it comes to my son, he always answers everything with such confidence and I love that. It never seems like there is ever a long wait. The staff is very nice. The nurses are lovely. I believe the only thing I would change about it is having a more convenient bathroom in the office so I’m able to change my son more easily instead of having to leave the office to go to the lobby. It’s very close to my house, it takes 4 minutes to get there. Good vibes and love the good energy.

We love coming to doctor saigel’s office! Being that I make 2 other little ones to bring with me should say something. There is RARELY a crowd here. The people in the front do a great job of spacing out appointments. Everyone here is nice and the office is clean. It could use some updates in décor but what does that matter if the place isn’t clean?! The nurses are seasoned and know what they are doing. It wasn’t hard for us to become patients after ezekiel was seen in the hospital but as of now there is no room for my other 2 to become patients. I understand that. It’s fine. When there is room, we will try again.

I bent over backwards in 2010 to get Dr Saigal to take my newborn son as a patient because he wasn’t seen by Dr Saigal in the hospital when he was born. I know he is a good Dr because he was my pediatrician and I trust him! The first couple of years we started going here, my son’s appointments went fairly smoothly. BUT, lately customer service means nothing to the medical assistants who work here! I feel like I have been talked to in a condescending way by the front office MA who always answers the phone & I hate it! She is nothing like Mrs. Saigal!
I am a nurse myself and I am the person who takes care of my kid so I think I know when something is wrong and how things work. Also the past few visits I have seen large bugs (roaches?) in the sick child waiting room. It’s disgusting & unacceptable!
I really like Dr Saigal and it breaks my heart to think I might have to search for another good doctor.

I decided to use dr saigal as my newborns pediatric doctor because he saw my baby in the hospital when he was born and we hadn’t gotten around to finding someone else. He is quite good at handling babies from what I see. His receptionist, however, rubbed us the wrong way… Very condescending tone and we had trouble with her with a personal issue on our insurance and it was not handled as I would have imagined a professional business would have handled our situation. Our other issue we have had with this place is that we end up waiting up to 1 ½ hours to be seen when there is hardly anyone there. Two of these time we have overheard phone calls where the doctor is still at the hospital trying to get new patients in. A professional dr would be at his office for appointments instead of trying to get more when he knows that there are booked appointments at his office. The office must be new to them too cause there is nothing nice about it at all. Very run down. We will be looking for a new dr.