Stanley Steemer of Fresno, CA

Wouldn’t use them again. My home is l year old. Mostly tile so only needed carpet cleaned in my bedrooms. The young guys came on time, were courteous. Then the lead guy started pointing out that I needed additional services like grout tile cleaning and there was wear between my bedroom and bathroom. Seriously, I know he was trained to find flaws so he could sell additional services. This has really turned me off to Stanley Steemer in Fresno. I paid $ 100 for 2 rooms. He kept saying he could do more. Then he kept persisting. That is unprofessional and rude!!!

Was going to use them to have 2 rooms and hall and 4 chairs.
They gave me a price and said they would be out on Saturday between 1 and three .
They called at 930am and requested to move it to Monday claiming the guy is the only one working.
It shouldn’t matter who is working they should honor the time frame and not call to change on the day of.
I had already moved all furniture in the morning.
I called them back and told them they can cancel all together I found someone else that stands behind there Word.
Don’t Use this Company…

I will not use them. The hire people who look like criminals. They are terrible at driving AVOID on the road.

Extremely rude, vulgar, unreliable, unprofessional and unreliable crew. Completely avoid this place for any commercial or residential work if you live in a middle class, above middle class or have a commercial project.
They don’t have all the equipment required and will be very rude and not even get the full job done and then over charge for work that isn’t even half done.
AVOID AT ALL COSTS and support any other small business (non chain) that has good reviews on Unilocal.Will not make this mistake again!

Really bad service… Think twice about using them. I thought this would be a reputable company but I was wrong! Cost me $ 550.00 for carpet and tile cleaning. Poorly done and unprofessional. I was told would take 2 hours, turned into 5 hr affair. Their truck «broke» and had to send out another crew. They used their tennis shoes instead of a brush to rub carpet cleaning into carpet! What??? I don’t call that professional service. They did not move all the furniture as they said they would. They poured «concentrated acid» on my tiles and unable to finish the job because their truck broke! They went through my garage door and the carbon monoxide alarm kept going off, so the stupid guy unplugged it! I found it on the ground after they left with the battery missing! The second crew were made known of my dissatisfaction and did at last do a decent job. Overall, would I call them again, very unlikely. Hope this helps. This is my first review ever but I was so upset I was compelled to write this!