Acme Chem Dry

I used Acme Chem Dry to clean the carpets in my rental unit and what a great job they did!!! From talking to Pat on the phone to meeting Mitch and Troy at my rental, they could not have done a better job. I will definitely use them again and I highly recommend Acme Chem Dry to anyone.

I had a bad pet urine issue and was ready to rip out all my carpeting. We used Acme and they far exceeded our expectations! Not only did they completely remove all of the urine stains, but the carpet looked better than when it was first installed by the time they were done! I couldn’t recommend them more and will use them to do all of our tile next.

**Please see the pictures of the owners angry/​vulgar comments to me on here, after I left this same review on their Facebook page**
So I hire these people to come out on Friday April 8^th to clean/​seal the aggregate in my dining room, kitchen, entry way & floor tile in 2 small bathrooms. The appointment was scheduled for 0830, for which they did arrive on time, unfortunately it started off bad when the «assistant» didn’t show up until 15 minutes before the job was done (11:45). So Mitch cleans both areas & then immediately seals the aggregate right after doing so. I ask him if that’s a good idea, suggesting it probably needs to dry a bit first. He says, «no you don’t need to» as the sealant is «pores», but then admits he doesn’t seal aggregate very often as most floors are already sealed & just need a cleaning. So the next morning we go have breakfast with the animals, at the Chaffee Zoo & upon return are blasted with an OVERWHELMING stench of musty floor! I call Pat (the owners wife) & she quickly dismisses any fault on their behalf, but agrees to have her husband come back out & take a look at it. After inspecting the floor & acknowledging there is an issue, he begins to make every excuse as to why it smells. He starts off by saying it smells like «cat piss». I told him we don’t have ANY pets & the previous owners didn’t have any cats either. Next he says it’s the freshly painted walls, which I explained him were done 3 weeks prior & it didn’t smell musty at any point since. Finally he says maybe it’s your fridge, I said no we just cleaned it the night before when we moved it! He agrees to come back & clean it by I have to sign a release form stating it «per urine». So I tell him we went over this & we don’t have pets. He again says it’s the paint. I told we’ve been over all of this & it’s non of the things he keeps blaming them on. Now he starts cussing at me telling me to «sign the FUCKING form little boy». He tells me he doesn’t have to clean my floors & continues cussing at me the whole time, puffing up his chest & acting like he’s going to punch me! I told him I would not return his clipboard until the job is redone & again he starts cussing at me! DO NOT USE THESE PEOPLE FOR ANY JOB, they have the the worst customer service I have EVER seen!!! t
This is in response to Pat’s comments below.
I told Mitch (your husband & co-​owner) that we had a chihuahua that was an OUTSIDE dog in the past, but his response was that it was «CAT PISS» PRIOR to me even mentioning that we had a dog!!! Even after checking with the black light (by both he & your actual technician Troy) NO urine spots were EVER seen & upon his return Thursday he continued saying it was the urine or it smelled like paint. Quit making excuses for his actions, he’s a grown man & needs to take responsibility for his anger issues! Btw you told me his «friend died» as your excuse for his unprofessionalism & now it’s because «we rubbed each other the wrong way»? I’d say the only reason I rubbed you & him the wrong way, is because I asked you guys to re-​clean my floor! The funny thing is we didn’t «rub each other the wrong way» the first time he came out, so it wasn’t a personality issue & yes the floor was unwillingly redone, only after the headache your HUSBAND caused because of his resistance due to his insistence that it was «not his problem» & it was our fault! You even made more excuses by saying it was because you didn’t want to «add more water» to the floor instead of just redoing the job & removing the stench from floor. Btw we ALL have friends or family members that die from time to time & we usually mourn in one way or another, but we do not go to work & cuss people out? Judging by his actions, I’m sure this isn’t his first time doing this or you trying to cover up/​fix the situation! Seems to me like you’re in the process of doing damage control more than anything, after all the negative press you’ve gotten & aren’t really sorry for this whole ordeal. Btw, trying to use Christianity & wanting to exchange the removal of my snapshots of his vulgar comments on social media, for a «free cleaning» shows your true intent!

First time using these guys and let me tell you, they were awesome! Red wine stains the other two cleaning businesses said they couldn’t remove were gone when these guys left. They fit me in their schedule the same day I called and were able to be at my house 30 minutes after I got off the phone with them. The way clean seemed more legit as they didn’t soak my carpets and try to suck up half the dirty water like the other guys. They brought in some industrial scrubbers and actually scrubbed my carpets clean, leaving everything to dry within a few hours after them leaving. Will definitely be using them in the future!

Next day service. Professional. Affordable. Great job!

My home business and rental they handle it all !!!
EXCELLENT! I have used this company multiple times at my home, business and rental. They do a fantastic job. They are in time, do wonders with dirty carpet and have awesome pet cleaning treatments. I would highly recommend their services. I use them about every two months just because I love the freshness of their products.

Purchased an AmazonLocal coupon for carpet cleaning and pet urine removal for two rooms (up to 240 square feet). Called to make an appointment and the woman who answered basically said that the coupon could either be redeemed fully for ONLY pet urine removal or could be used at paid value towards the cost to clean carpet… The coupon clearly says «Carpet Cleaning and Pet-​Urine Removal for Two Rooms (up to 240 square feet)». If the deal had limitations or restrictions then they shouldn’t have labeled it in such misleading wording. Called Amazon and got a refund.

Pat, Mitch and Troy provided excellent service to our home environment. We’ve done business in the past with other carpet cleaning companies and ACME Chem-​Dry did everything we asked for and they even went above and beyond what we had requested. Excellent customer service. Highly Recommended.

Great service! They were accommodating to my work schedule and gave me a great price. They were very knowledgeable and the carpets looked great. I will definitely continue service here. The give a $ 20 discount for filling out a survey and reviewing them but honestly, I would give them 5 stars regardless. My review would remain the same, they are that good!

Everything went smooth from setting the appointment to the actual carpet cleaning. They were all friendly and knowledgeable. Mich and Troy did an amazing job on our carpets. They were professional and quick. I will definitely use them again.

Dave from ACME did an exceptionally fine job cleaning our carpet. There were no corners cut doing the job like I have found with others wanting to get in and out as fast as they can. Dave was more knowledgeable about carpet cleaning and removal of pet stains and odor than anyone I had talked to. I would recommend ACME to anyone needing their carpet cleaned or pet stain and odors removed and would certainly as for Dave to do the job…

Awesome service! Would definitely recommend this company. I will be using them again in the future for sure. =)

My carpets were starting to look pretty bad so my house cleaning company, Barefoot Housekeeping, recommended Acme ChemDry. It was a good choice — the tech was very professional, explained the entire process, and was done with all the target areas within a few hours. The carpets look brand new and he even cleaned one of my rugs for free. Great customer service — I highly recommend them.

Dave was awesome! Not only did they come out on Christmas Eve, but he spent 3 hours working extra hard on some tough stains on my carpets. He got them all out! I’ve had other carpet cleaners come in and leave in 30 – 45 minutes and two weeks later the spots come back up. Dave really cares and genuinely wants to earn your business. Once you use him you will not use anyone else again.

Did a great job! Came out on Christmas Eve so I highly recommend Acme Chem Dry. I have had other carpet cleaners come out an do half ass job not Acme!

friendly service