Dr. Gutierrez is very professional. His staff is friendly and efficient. They will contact you however you like: Email, call or text. I recently needed a crown. I was happy that they don’t use the yucky clay or jelly to mold your teeth. Instead, they use a 3D scanner and mold is created from that. Very slick. Getting a cleaning is easy. I have never had to wait. I show up on time and they are there waiting to work. Consistanly in and out of their office within an hour.