Autozone

Granted I walked in near closing time on a very hot day and they were very busy, but I asked three associates for help after waiting in a long line. I just moved to Texas and didn’t know how to put a license plate on the front of my car since there were no holes to put the screws in. Also, I didn’t have said screws and didn’t know what kind to purchase. My previous state didn’t require front plates. I’m 67 and alone, and have never put a plate on a car in my life. All three associates, including the manager, didn’t hide the fact that they thought my question was incredibly stupid. All sarcastically refused to help me and the manager actually raised his voice to me. I will never go into this store again in my life. PS, I got help elsewhere from real human beings, not the cretins that work in this store.

Joel was very helpful from the moment I walked in the store. I will definitely be back for future automotive needs!

Wow this is my new go-​to for my car. My car lights have been acting up and only my brights and fog lights were working. I went to a Walmart car center in Tulsa, OK and then another car shop and was told I needed to take my car to the dealership that I had an electrical issue. So I avoided driving at night, etc. well my break light went out recently and so I figured lets get it done– I got a new break light and also a back windshield wiper as mine was awful! I asked Richard about my lights and in the freezing cold sleet we were getting with this wild Texas weather, we did a light test and all I needed was a new low beam light! How amazing my trip cost $ 42 instead of the hundreds the dealership wanted to charge me. Richard was very knowledgable on cars and also told me the difference in the high beam and low beam which I was interested in because I feel being a woman it’s easy to be taken advantage of. He was kind enough to fix my lights in the cold and his co-​worker changed my wiper blade. Great staff! Highly recommend!

The store manager James and his employee Jessica are fantastic!
I found myself in a bit of a bind when I was hopping in the car to head to work this morning. I knew the battery was getting old, and had meant to replace it this weekend. Unfortunately, when I went to turn the key, all I got back was a weak attempt to turnover followed by the clicking of a dead battery. My wife, an elementary teacher, was a solid 30 miles away, and my neighbors had already left for work.
My only alternative was to air up the bike tires and pedal myself to AutoZone. I left with a backpack and the optimistic assumption that I would be strong enough to pedal the mile back to the house with a new 60 lb. battery strapped to my back.
Fortunately, upon arrival to the store, James and Jessica were not only able to quickly find my replacement, but also recognize that my optimism was foolhardy. Without hesitation, they thew my bike and battery in the bed of one of their delivery trucks and drove me home.
The service here is outstanding. I will most certainly be going to this location for all my automotive needs.

The manager at this location, James Wooten, is as good as it gets. My car was having trouble starting and I remembered buying my battery at Autozone. I went in, James ran the schematics and isolated the damage to the battery, and not my alternator. In April of 2011, another employee did his best to stabilize and mount my new battery, only to discover that it was loose and had ripped the ground wire from the cable. James not only got me a new battery since it was under warranty, but helped re-​connect the ground wire. I was out the door for less than $ 4. It’s rare that a company goes this far to keep their customers happy, hence why I’m on Unilocal.Others need to know about Autozone and their location in Frisco. Rest assured, you will be taken care of by these guys. They have a life-​long customer with me.

Just went here to get another battery and taillight. Daniel helped me and my beamer get on our way with nice and courteous service. Installed both the battery and taillight for free and made sure both worked properly before sending me on my way. Thanks, Daniel!