Pika Bagel Bakery & Cafe

Pika Bagel is awesome– great food and coffee and a perfect mountain town ambiance for a bagel shop. The breakfast and the lunch selections are both great!
The only downside to this place is the use #6 plastic. This seems like they are about 10 years behind. Not only is it not recyclable in summit county, but for a hip coffee/​bagel shop in Colorado — they should have switched to compostable gear years ago.

This place is terrific! I’d give it 4 ½ stars actually but thats not an option. Not sure what all the bad reviews are about… bitter angry people I guess. First off the staff was super friendly and helpful with yummy suggestions. Bagels are fresh, fluffy and not at all dense which can happen at attitude. I had a parm pepper bagel with sundried tomato avocado and garlic cream cheese. Fanstic! For what you get its not outrageously priced at all.

I am back in Frisco for spring break for the first time in 4 years. I decide to check on Unilocal to get the hours of my favorite breakfast in town. I look at the reviews and I am shocked to see a couple of people with low ratings and outrages reviews. I was concerned that something had changed at Pika’s. I went and got breakfast for our party of 5, it was fantastic as usual. Let me list my perspective that will hopefully counterbalance the ridiculous review from the obviously bitter individual that had nothing better to do than write that pile of manure review.
1. The service is prompt and friendly EVERY time I have been there.
2. The bagels are the best I have ever had. The mere hint that the quality is the same as the sleeve that you can get at Safeway is so patently ridiculous as to discredit the entire review.
3. I am not sure what these people were ordering, but my tab to feed myself, my wife, our 18 year old son, 15 year old daughter and her 15 year old friend was just shy of $ 30. This averages $ 6 per person. I don’t see this as outrageous, in fact it is cheaper than you will find at virtually any restaurant in town. Granted this was a to go order without drinks, but c’mon six bucks per person is not «outrageous.
I will be back at least once more before we leave and suggest that you try it, too. Great product, great service, fair price. What more could you ask for?

Slowest, most unapologetic staff ever. A line out the door and operating at a tortoise’s pace.
I’m hoping it’s tasty — it’s been 20 minutes waiting for an egg on a bagel

I was not impressed. The owner & wait staff had a 5+ minute conversation before even acknowledging our existence. And my husband & I were standing right in front of them! The bagel was subpar and the ambiance isn’t great. The restaurant is cramped, run-​down and dirty.

It seems that quite a few people had bad customer service experiences here but my experience was rather pleasant. Employees were courteous and patient, my veggie bagel sandwich was amazing (and oh so filling!), and the building itself is small and quaint. It fits in well with the town of Frisco. My only gripe is that a bagel sandwich and drink (a packaged smoothie drink from the fridge) were about $ 9. For some people, that’s OK but It’s more than I would want to spend on a quick breakfast that I could have easily made at home. I wouldn’t come here often if I lived here. However, I was on vacation. It’s OK to splurge once in awhile.

I know one star is extreme but I just had the worst experience at this place. My boyfriend ordered a veggie sandwich and asked if it came with cheese. The cashier replied that it costs extra and he just said «realllly? it costs just as much as a sandwich with meat and cheese is extra?». The lady next to her said «if you don’t like it you can go somewhere else». I was a little surprised by her comment since they could have just said sorry that’s how it is instead of not caring about our business. I placed my order after my boyfriend and saw that lady being rude/​talking shit about what my boyfriend said. This is not how you react to customers in front of them. Once our orders were done I told the lady they should improve their customer service skills and an argument ensued in front of a room of crowded customers. I am a nice person and get along with everyone I encounter but her complete lack of people skills really upset me. The food is pretty good they just need to be more customer oriented. She really reminded me of the lady from Amy’s Bakery on Kitchen Nightmares haha Also, the food is pretty expensive. A veggie sandwich is like $ 9 and doesn’t come with any sides.

Terrible attitude, charge 1 dollar for cheese on a vegetarian that includes very little veggies. 4 dollars for a Yerba mate in a bottle. Cook was rude. food not bad, but to have a verbal argument with customers and tell them to go somewhere else for only asking about cheese is ridic. don’t eat here. also 13 + dollars for a veggie sub and a premade yerba mate is really high

Go next door to Rocky Mountain Roasters! Not only does Rocky Mountain Roasters have costs that are reasonable the people that work their are nice.
When you’re in the service industry you enter every conversation with the understanding that the customer is always honored… understanding that doesn’t mean you’re a slave to the consumer…
Pika doesn’t understand this, and will ultimately lose out on local repeat business.
This isn’t a review about «one crappy employee who is gone»…its a review directed at the owner who works there.

Great place and nice bagels. Service has been great – not sure about the other reviewers’ negative experiences. Probably one crappy employee who is gone. This isn’t at the level of Moe’s in Denver, but I’ve always been happy here!

love it! super friendly and homey and mountainy. bagels and croisants and coffee and hot cocoa. all wonderful and delightful. good walking distance to other cute places downtown

This place is my home bagel shop! There is my disclaimer! I have to say this to my fellow reviewers, this is not your city slicker Starbucks mocca java vendi half cap no whip yada yada yada place. If your looking for a bagel café that will make you a fresh ingredient custom bagel for breakfast and eventually learn your name, your bagel and and a little something about you, then I look forward to seeing you in there. If you zip in here, your little city slicker sports car heading to Aspen wanting service in 2 min and don’t have time to wait 10 min for a fresh made bagel and warm smile from the great small mountain town men and women that work behind the counter like awesome Jackie… then keep driving don’t even get out of your car. If your looking for a place to come hang out for a bit, at a slower mountain town pace, enjoy a great bagel and awesome fair trade coffee, receive a warm smile from the staff, directions to the locals ski stash or super secret mtn bike trail… this shop is for you! Until then… slow down, stop to smell the flowers and enjoy life

My favorite place to eat when visiting Frisco! They have a great breakfast and lunch menu, however, I would get there early so you do not miss the good bagels. They have an outdoor patio that is perfect for sitting outside, enjoying a bagel, coffee and company!

Good home-​made bagels. Had the lox and loved it! Coffee was hot and tasty.

Pika is the quintessential small town shop. The staff is amazingly nice and really go out of their way to make you feel welcomed. I was really surprised to see bad reviews as this is as local and friendly a coffee shop as you can get. It can get a bit busy but that just shows how good the food is and patience is rewarded!
The bagels are freshly made and wonderful! I will be back again and again.

Excellent coffee, great staff, great local spot. Skip Starbucks, come here instead!

Love Pika Bagel! The eggman with ham and swiss on an everything bagel is my favorite choice. I try to stop in here whenever I’m passing through. Get there in the early morning if you want a good selection of bagels.

We use it as a quick stop off for bagels and coffee before we hit the slopes. Can’t really complain about this place, but it can get crowded at the check out/​order line. Coffee is usually good too.

We picked up some bagels on the way out of town and back onto I-​70 and liked it. Our hosts there in Frisco warned us of some of the policies (2 bagels to-​go per person and the like), but in a real «soup nazi» fashion, we followed the rules and ended up leaving with some darn good bagels and top notch coffee.
the muffins were so-​so, but we would absolutely go back for the bagels.

The signs point towards a bad experience… Watch out for this overpriced, non-​service-​oriented coffee & bagel place.
My wife and I stopped in last weekend, looking for a decent warm bagel and a good cup of coffee.
The first thing I noticed upon entering was the proliferation of large, handwritten signs describing everything this café would NOT do for its customers… «No bulk orders», «The bathroom is NOT in this hallway», «The Coke machine does NOT work», «You are NOT welcome here» (okay, I’m exaggerating with that one, but it sure felt that way).
That should have been enough of a warning sign to us, but we pressed on. The woman in line ahead of us, a weekend visitor, wanted to order 4 bagels to go, to take back to her family for breakfast. The employee behind the counter rather brusquely turned her away, saying «We don’t do bulk orders.» When the woman asked why, or whether 4 bagels was in fact a «bulk» order, the employee rather rudely replied, «Read the sign.»
Again, we should have turned away after watching that exchange, but we came along next and placed our order without incident. Two breakfast bagel sandwiches, one brownie cake slice, and two coffees. Total cost: about $ 24. A bit shocking, but then everything in Summit County is expensive, right?
Pika doesn’t have decaf on tap — you have to request it at the counter (yes, another friendly little sign informs you of this). Presumably it is instant decaf, but I didn’t try my luck, sticking to the paltry three varieties of caff coffee on offer at the refill counter. To be fair, the coffee they did have was hot and pretty decent.
Just when we thought we’d make it through unscathed, my wife found a rather big human hair in her egg sandwich. Not to get too gross, but it had a follicle attached. An honest screw-​up — happens to the best restaurants. But when my wife went to the counter to ask for a new egg or a fix of some kind, she was immediately and very rudely turned away by one of the employees, who when she finally agreed there WAS something foreign in the sandwich, said it was a «part of the matt we make the eggs on.» (even if it was, is that an excuse?) My wife eventually demanded the cost of the sandwich back, and was given the refund, but only after much ado.
To say the least, we were disappointed, and have no plans to return to this rude little café. Expect to find airport prices, airport service, and airport quality. Actually, some of the cafes at DIA are pretty good in comparison…
There are plenty of other terrific coffee and breakfast places in Frisco and greater Summit County. Do yourself a favor and try these first, and leave the Pikas alone. City Market has bagels, and you can buy as many as you want from them.