Macy’s

Great selection of clothes in the juniors and women’s departments. Mac has a nice selection as well. Only thing I wish is that they carried dior

Bought mattress, waited 2 weeks. They refused to provide credentials to condo association after we presented them with it at purchase. They needed to provide business license, workman’s comp, and certificate of insurance. The day before delivery they simply refused to provide proof of workman’s comp so said they refuse to deliver. Too bad. Sales person was a friend.

If I could give a minus review I would. I spent over $ 20,000 on furniture this summer from Macys. On one of the multiple dileveries, they gouged my wall. They sent me a property damage claim form to sign giving ma a final settlement of $ 75 for the damage. I signed it on September 26 and sent back. one month later, no check. A phone call with a 30 minute wait revealed (according to the outsourced person) that the check was in the mail. I never received it. I have made 3 more calls (all with 30 minute waits) to be told «Im sorry, the check will be sent». I have yet to receive anything. What a joke and sad. A great store like Macys has gone the way of many others, gladly taking your money, but offering ZERO FOR CUSTOMER SUPPORT. NEVER BUY FROM MACYS.

Nice selection, HORRIBLE staff. I don’t want to be followed around and harassed, but if I’m the only person at your counter and I’ve been looking for 10 min, I think I should at least be acknowledged. I can only hope these pointless women work off commission.

Won’t shop at any Macy’s because they still allow that clown Donald Trump to sell his overpriced clothes in their stores and appear on national ads. Word to management: Proud Democrats choose to spend their money elsewhere.

This was a very nicely kept Macy’s! While no store can compare to Herald Square– it was neatly stocked and well kept. I enjoyed the no lines, no waiting, breathable atmosphere.

First I would like to give my outstanding thumbs up to associate Chloe in the house ware department. She did a excellent job in trying to help me.
On Monday I tried to buy a item (B & D blender) online and pick up the item at your store in Fort Myers. Having it shipped was not a good business sense. I called your customer service line. They were helpful and apologize for no online order and pick up in store. I was told the Fort Myers store HAD IN STOCK IN STORE 20 of my require product. I arrived at 1000 AM on Tuesday August 6. I contacted Chloe. for 20 minutes she and I search around. She made 4 phone calls for help. Finally she talk with someone and was told the item was ON A TRUCK enroute and MAYBE THE ITEM will be here on August 7 or 8. I gave her my phone number & name.
This is the first time in many years I have dealt with Macy’s. I would think that with a LARGE company they would have better tracking software.
Plus since this item was advertised for a three day run, the store would have had some of this product actually on hand PHYSICALLY IN THE STORE.
Update… Within 30 minutes of posting my issue with Macy’s web site I received a phone call and a apologize from the store manager. To make a long story short I got my blender shipped to me free. Plus a couple of added bonus. though it took 7 days I can testify that Macy takes customer service seriously.

Arguably the best department store in the Edison Mall. This is your typical Macy’s. I was on a mission to find a birthday present for my mother in law. The watch counter and the Michael Kors watches caught my eye. The employee who helped me was really friendly, outgoing, and knowledgeable. This Macy’s is clean and several employees said «hello» on my way in and out of the store. Edison mall isn’t the best mall i’ve been too, in fact it is very outdated. But I’ll be back to Macy’s, the next time I’m in town!