Autozone

Best customer service! I went in because both of the headlights on my Prius were out and I had no idea which bulbs my car used or how to change them. The dealership was going to charge me $ 120 to change them. I came here instead and Robert helped me find the correct lights and even changed them for me! I will definitely be coming here from now on!

Very happy with the service I recieved there. I was going back and forth between my car and the store working on several projects. Both Ryan and Robert helped me and did a great job. Very patient and knowledgable. Saved me some money and gave me some good tips. Thanks guys.

This is one of the best parts stores. I have been going here for a while now. They got some new faces working, one of them very helpful. He helped me with my brakes, told me the difference between them. I recommend this location.

Worst place for auto parts EVER!!! DO NOT GO HERE!!!
I’m WARNING YOU… DO NOT GO HERE…
I came in to return an item for the first time ever, since I had no receipt I was going to receive a Merchandise Card in return which I was completely fine with because I know I was going to need to buy some other stuff soon…
It took a total of 3 people to get a card…
The worst part came when I went back a week later to buy Windshield Wipers…
It turns out the card the guy gave me wasn’t even a Merchandise Card, it was simply a Rewards Card, a membership for AutoZone…
So he obviously scanned the Merchandise Card and took it for his own use…
So I talk to them about it and try to see what they can do for me… What do you know… «They can’t do anything…» That’s the worst Customer Service ever…
Then I go to call the number they gave me for Corporate since they can’t do anything there.
I called about 5 times and even left a message and they haven’t gotten back to me.
It seems like the guy that stole my Merchandise Card is the same guy some other people are complaining about on here.
The two times I’ve gone in there, there is always a good amount of employees but they’re always talking to each other and it takes them a while to get to you.
Never going back to this place again… Going to keep my business for O’Reillys.

Horrible customer service!!! This big white guy told me one thing and then I come back and tells me something different and not in a nice way… More of a condescending tone… Do not recommend coming here worst experience ever!

Never had a problem with autozone until this morning. First the employee argued with me about which battery my truck needed, when I purposely changed the battery to one that included side posts and still had the same specs as the regular one. Then she accused me of stealing. Tried calling corporate headquarters to get this resolved and never heard back.

HORRIBLE SERVICE. Walked in and stood there waiting for the two employees to finish talking about non-​work related stuff. They looked at me, turned back around and kept talking. I had to keep staring for one of them to finally notice me there. Tell him I need a battery test, so he goes and gets the equipment. The other employee is still talking to him! He comes out to my car and says the equipment is not reading my battery and that it needs an hour before anything happens. He leaves, then comes back and tells me that he’s leaving because his shift is over, and tells me the battery needs to be removed to be tested. He brings me a removal kit and walks away! What the hell do I do with this?! I go back inside, and no one is paying attention again. I leave the kit there and walk out. No respect. And it better not have anything to do with me being a woman as well. Never going back.

Great customer service! I haven’t always had the best experience with other locations, but was very impressed with the service I received at the fullerton location when I went in to get my battery checked a few weeks ago. The guy at the desk was really cool and very helpful. Wish I got his name (will update when I find out). Would definitely recommend stopping by.

Rick is beyond legit here! I had a defective shim in my brake package and he made the process super quick and easy. He knows his car knowledge, and is very friendly and I return to this Autozone to deal with Rick!

I couldn’t be happier with the service at this place. I’m a girl who knows NOTHING about cars, and the manager here always helps me find what I’m looking for. Last time I went in, I needed a new headlight, and not only did he locate the correct light for me, but he installed it for me as well.
I was so grateful, I even filled out one of those customer satisfaction surveys on the receipt. I NEVER do those!

They just opened about three weeks ago.
They sell auto parts.
What more do you need to know?