Fullerton Insurance Service

Amazing Company. Took care of every aspect in regards to my insurance. Great customer service. The owners are amazing and honest people. I highly recommend to everyone seeking ANY type of insurance.

Hands down the best customer service Ever! Lori Houle is amazing at what she does. She has gone out of her way several times for me without me even requesting. I would highly recommend Fullerton Insurance to anyone looking for great rates and amazing customer service. This team goes above and beyond.

We have been using Fullerton Insurance for years for our automotive insurance coverage. We have always received fast, friendly and efficient service. Lori handles our account, responds quickly to any inquiries and is very patient with my many questions. I am very comfortable giving Fullerton Insurance Service five stars and an enthusiastic recommendation.

Fullerton Insurance Service is the best in the business! You never have to call twice for any type of an issue. Joe, Kelly, Lauren and rest of the staff are wonderful to work with. We have been their clients since 2007. They are hardworking people and so honest! We really appreciate all of them.

Fullerton Insurance with Leslie at the helm is truly excellent! A few months before my yearly renewal, I am contacted by Les to schedule an appointment to review our coverage. She has been doing this every single year since I’ve been with her. She meets with me in person, year after year, and her company is the ONLY company that has ever done that on a yearly basis. At our appointment, she’s thorough and wants to make sure that my coverage is what I want as well as suggesting insurance coverage for things that I haven’t even thought about. She educates me and wants me to be aware and knowledgeable, but is never pushy. She’s also preemptive, when we got a new sign for the office, she saw it and was the one that called me to make sure we have the correct coverage. How’s that for looking out for your clients?
Her team is also fabulous! Recently when I called for assistance on workers compensation insurance, Kelly was thorough, kind, and efficient. She emailed me the information that I needed the same day and answered all my questions. I’m grateful to Les and everyone at Fullerton Insurance for all the care and attention that they have given me over the years. If you need insurance and want people who genuinely care and will take good care of you, do give Les and her team at Fullerton Insurance a call.

Fullerton Insurance has been a tremendous help to me with my professional liability insurance. When I approached them about getting coverage for my small business, they worked with me to find excellent coverage at a rate I can afford. This was my first time getting coverage of this type, and Leslie was very patient and helpful walking me through the process.
I recommend Fullerton Insurance to my coworkers and friends, and I think that anyone who meets with them will find that this is an amazing team that looks out for their customers.

My family has been using Fullerton Insurance for years and have always had great experiences working with them. They are family owned which makes me happy to be supporting Fullerton community members, and on top of that, their service is exceptional. I happen to go through a lot of cars (long story) and the agents there always make the process of transferring my insurance seamless. They really work hard to make everything as uncomplicated and not-​annoying as possible, which says a lot for car insurance.
I highly recommend Fullerton Insurance’s services to anyone who wants stress-​free insurance coverage while supporting a Fullerton family business!

I just want to say that I have been a fan of Fullerton Insurance Services for the last 10 years approximately and wow, what a fantastic team! When I originally signed up for coverage for my business, David Silverman was my agent, and I received nothing less then the best of care and I always felt well informed of all my options and what expect as far as cost. After several years David moved on and Leslie has been my agent ever since. Every time I speak to Leslie, I feel like I am actually going to save money! Yes. I did say «save money». Leslie is always on the ball, I mean she will look high and low to find a way to keep the costs down and still provide me with adequate coverage, I don’t know how she does it. Today I spoke with her and added a little more coverage for my work truck and tools, and the price is only going to cost me a few dollars more for a whole lot more coverage. I am very pleased, and I know that I will never go elsewhere for my business coverage. One more thing I want to say… Fullerton Insurance does not try to sell you on anything that you don’t need, or if you already have good coverage with a reputable company and they can’t beat the price, they will let you know. But in most cases, I have found that they can beat the price and you know you’re getting rock solid coverage. Highly recommended team over there, you can’t lose. Ask for Leslie and tell them Adam «The Computer Guy» referred you.

I have used Fullerton Insurance Services for the last 14 years and have had nothing but a great experience! They have always been quick to respond, professional, and friendly when dealing with me and my family. My husband got in an accident and totaled his car 10 days before we got married and they helped us handle the claim and get it all settled before our wedding! They have always found us the best price for insurance and kept us up to date on our policy and if we needed to get them any information! We have recommended FIS to many friends and will continue to do so!

Since 1986, my family has been clients of Fullerton Insurance Service. They handle everything from cars to homes, to business to long term health care, and so much more for us. We have been pleased with the personal service as well as the professionalism we have experienced in the past. We refer them to family and friends as well as business associates. Our adult children, with families of their own, use FIS as their insurance company. In the past, I have received calls from them to remind me that my insurance was coming due (I would hate to have my insurance laps because of my own calendar mistake), and I get periodic reviews of my policies so that they can (and generally do) find a better bang for my insurance buck. We have been very happy with out relationship with Fullerton Insurance Service and will continue to sing their praises.

I don’t think I have ever come across such a professional and customer-​service oriented team (in the professional services arena) such as Fullerton Insurance’s ! Not only do they really go «all out» for you and shop for the best rates, they take their time to explain policies, coverage, laws, etc in a manner that you can understand. That’s quite an undertaking considering the often complicated world of insurance. And they are FANTASTIC as far as follow-​up. We were fortunate to have found them randomly, before the days of the internet, and we could not be more pleased. If you are shopping around for an agent, please do yourself a favor and give them a call them. You won’t be disappointed. Being a business owner, we know the importance of customer satisfaction and this group really delivers it and serves it to you on a silver platter!

This office is not worth even 1 star! Flerida isn’t very much of a representation at all! I answered all the questions on the phone when I signed up and then went into the office to sign paperwork. I was asked the same questions again and wasted an hour in the office. Four months later, I was cancelled because of their own mistake. They overlooked some info on my original paperwork, and I am being cancelled because of THEIR OWN MISTAKE. And then, Flerida said I would have to pay $ 350 to reinstate policy. VERY NEGLIGENT AND LAZY PEOPLE! If you’re looking for Mercury Insurance, do not use this office. AWFUL!

We think Fullerton Insurance is awesome!
Our agent Lori has provided excellent service for years and years, but today she deserves to be awarded «Agent of the Year». In short, we recently lost our home insurance policy when our carrier sent a non-​renewal policy due to two large claims (plumbing issues) over the past five years. We were concerned that we might not be able to find an alternative policy, but not only did Lori find us an alternative carrier — she saved us money on both our home insurance and car insurance! We couldn’t be more pleased with Fullerton Insurance– they are the best!

Not even worth 1 star after David Freselli left the company. He used to be our broker, and we’ve had very good experience with him. He was very helpful and attentive. But when he quit, our account was taken over by Fern Rodarte. It all went downhill from there. She’s very lazy and not helpful at all. Me and my husband had just bought a car so we needed to get a quote right away, Fern, gave me the run around and told me she’d call me back with the rates, she never did. So my husband had to call the next day, he finds out Fern went on vacation without even sending us any quote, or even giving us a heads up of what’s going on. So some other lady had to help my husband but he said the lady was very rude over the phone and sounded like he was bothering her and keeps trying to end the call and rush him. It was terrible!!! Good thing we found another good insurance so we don’t have to deal with that company. David Fresselli was the only good employee they had and since he left, that place is crap!!!