Happy Nails and Spa

Has the worst service schedule people to close to eachother And also forget to schedule people. The wait is almost an hour and no one says sorry for the problem they caused! This is by far the worst service the only girl that can do great nails here is Tammy!

Bad service. Waited for a very long time, and it was very expensive. Don’t come here waste of your money.

First time coming amazing experience… very nice and welcoming… I recommend !!! Julie and sayla… very good at there job. leaving a happy customer!

Amazing job! So many gel color choices! I went somewhere wlse and was very unhappy ao stopped by here because close by and am definitely comming back! Made my nail look natural.

Things started off good here. I asked for a small heart on my ring fingers to add something to my gel manicure. The lady seemed fine with that. She was using the same polish as my toes. The first heart looks great and the second heart was completely different. She re-​did it once and it still looked bad I nicely said I’m fine with just one heart. Then she put the topcoat on the finger with the heart and I could tell something was wrong with the heart… after it dried I looked at it and the whole heart was messed up. When I asked her what happened to it she blamed it on the clearcoat and said that’s what happens when you use regular nail polish. I told her I want to got the heart if I knew that was going to happen. She then said she could fix it. And it tried putting glitter all over the heart which I did not want. I told her I didn’t like glitter and then she tried putting rhinestones on it. When I told her that that’s not what I wanted she got even more upset with me and grabbed her file and just started filing my nail and told me that she would just take it off. She was so rude. WONT COME BACK!
ps… The lady that did my pedicure was extremely sweet and she did an amazing job. She would get four stars but the lady that did my nails ruined it. I won’t be going back!
There is no reason to get upset with the customer just because they’re not 100% happy with what you have done.

This is my 4^th time coming to this place. 1^st time had a manicure gel… thank ladies really nice. They noticed a new customer «me», and I was happy with the result. 2^nd time around dud for a manicure… gel chipped the next day… two days later I came in to have them redone. They weren’t happy to see me, the owner and the person who did my manicure were upset at me, as it was my fault. Nails fixed, did give a tip. Today I came for pedicure and mani, didn’t even get greeted :(
Let’s see how it goes…

I’m a happy customer at Happy Nails. Ask for Julie. She shapes nails the best. I get gel mani’s and regular pedi’s.

As a professional in this industry I am very disappointed and ashamed… I had a very important beauty convention this past weekend and pampered myself with a manicure and pedicure. I received a gel manicure and regular pedicure.
Pedicure:
The technician doing my pedicure cut my big toe and it is now infected. I kept telling her that she’s hurting me but kept on stabbing my poor big toe. She didn’t even say sorry The pedicure massage was literally 30 seconds. She asked what color I wanted and gave me a dirty look because I wanted just white all over and no design. Horrible customer service in my mind
Manicure:
Now this was the worst part of my experience. She cut off so much cutical and asked me how I wanted my nail shape. I told her I wanted more natural looking but not round… What did she end up doing… ROUND… She asked if that looked ok… I preceded to tell her that’s not what I asked for and we can’t do anything about it any more… Then the language thing happened … I hate that… We are in America speak the defecto language ENGLISH.
In the conclusion I now walk lopsided because it hurts so bad and a little more than a week after all and I even mean the gel Polish came off… Not just chipping but as a whole it came off… At first I thought my nail fell off but I looked and it was just the polish… So now me and my piggys (including hand piggys) are polish less…
Please reconsider your other nail places for your experience!!!

First time and last time. That was by far the quickest spa pedicure I’ve ever gotten (15mins) which isn’t why I have a bad review but it was more or so the experience. Truly was not a pedicure all they did was cut my toe nails and more than I wanted off. My toes were not cleaned at all I came home and ended up cleaning them myself. Geez if I would have known all they were going to do was cut my toes and do a crappy paint job I would have done it myself. She was rushing though with me whereas the lady next to me came before me and still was there being worked on for her pedicure. I had enough time to drop off my shoes, paid, and request for her to fix my toes and the other lady wasn’t done. It’s a nice and clean looking place but a place for me.

I love this place! Everyone is so friendly and the prices are reasonable. Tina is amazing and fast. I love the way she
does my nails. Helen did my 4 year old daughters nails with the cutest design!

My cousin and I had a manicure date. And she suggested we come here. We both were a little hesitant since it was both our first time visiting this place. As we walked in we were greeted. My cousin asked for the prices and the lady handed her a print out.
I went for the regular manicure which now that I think about it was a little more pricey than the regular place I go to. But oh well. As I choose my color another lady come up to me and offered the gel manicure but I refused. She asked me to sit on the pedicure chair (don’t know exactly what they’re called) I thought she got confused and told her again I wanted a manicure not pedicure she said she knew and to take a sit. The regular place I go to always sits me on the manicure table. She told to sit back and turned on the massage. Aaaw, now that was nice! I really felt pampered. She even turned it back on when she was done. The quality of her work was good too.
I did have to go back within two hours because the nail polish rubbed off, it was too thick I guess or I didn’t let it dry long enough. It also happened to my cousin. She called before we got there and they told us they would fix it at no charge.
We got there and they greeted us nicely. They fixed all our nails (unnecessarily) free of charge. No faces, no attitude, nothing that made us feel uncomfortable!
I would definitely get my nails did there again!

They’re really good with eyebrow waxing. The price is normal. Nothing else really to say about it. Its just a typical nail salon place.

Worst pedicure! I got a full set and pedicure done here they sit and talk to one another the whole time making it hard to enjoy any relaxation time. The lady doing my pedicure was so slow, and did a horrible job. My french tip was ok in the end after making her do it over twice, but chipped within 4 days!!! I also paid for my moms mani-​pedi which looked as if my 5 year old did it. Spent a lot of money and definitely wont be returning. Even in a life or death situation! Lol

The other day I was looking for a Happy Nails location close to me, (I had just moved to Anaheim) and this was the closest one to me. The only review was one listed from 2 years ago, and made the place sound terrible. Even with that, I decided to try it as I’ve always had good luck with Happy Nails in the past. Now, I don’t know if it’s because it’s been 2 years and they finally got it right, or what, but they were great! Interior was nice, not amazing, but pretty typical looking of most everyday salons. The staff were very courteous, friendly, and attentive. I came in thinking I only had time to get my eyebrows waxed, but they squeezed me in and did a French manicure for me too! The only downside was that the staff all had pretty thick Asian accents, so it made it hard to communicate. Even with that, they did such a good job and were so nice, I give them a ⁵⁄₅!

Nails lifted and FELL OFF after a week, and unsterile equipment spreading infection. STAY AWAY!
Don’t be fooled by the fancy décor of this place. What appears to be a functioning nail salon is actually a disaster. I had came here once before and had no problem. When I returned the staff changed as well as my experience.
A week ago I got a full set of acrylic nails that was about $ 5 higher then my previous visit. I later learned the nail technician included her own gratuity. For starters she used the wrong size nail tips, that were too small. And when I said something about it she mouthed off at me about how the powder would fill it in.
Then she didnt include a pink coat. Usually when a client has acrylic French tips they use a pink coat before clear so the nails are not so pale. Well she proceeded to use a clear coat, without applying the pink first. I asked her to correct it and again she mouths off telling me my nails don’t need it. If I’m paying $ 30 I am entitled to get the job done right.
About five days go by and 2 of my nails fell off and the rest started to lift. Because she also used the wrong tip size the edges crumbled and these new nails looked like I had them for 3 weeks.
I came back to the salon and asked the manager if I could get my 2 nails fixed, and she accommodated me. However the same lady that created my horrible nail job was the one to fix them.
While carelessly fixing my nails she starts complaining that it’s normal for nails to fall off and lift after 1 week. Never has that happened in the 15 years I’ve been getting my nails done.
Again she uses the wrong tip size, too big. She did another horrible job and didn’t file down my 2 nails so they are much longer then the rest.
Then she has the nerve to tell me «Normally I charge $ 3 to repair nails but you lucky I no charge you this time!» Thats when I knew I would never come back here again, she can’t admit she did a bad job.
They will never have my business again! It’s too bad as this place doesn’t deserve to be in that shopping center.
Wish I had spoke to my boss before I came back here. She got a nail fungus infection from their lack of sterilizing their equipment. Her complaint is being handled by the State Board.

This place was HORRIBLE!!! DO NOT GO HERE. While trying to find this place to review I found that it appears to be a chain. I can’t speak to the others, I’ve only been to this one. I hadn’t looked at the website until trying to find the information for this review, but those pictures on the website are not accurate. It makes this place look like some nice upscale place, it is not, though the prices are. I got a regular manicure and pedicure, none of the upgradables, no paraffin wax or massage or anything, just standard, it was over $ 30 before tip.
So, I went there, because it was close to my local Fresh and Easy and had seen it before. Middle of the day, one other customer, so not busy at all. The spa chairs only kind of work, as in I could get the auto setting started up, but I couldn’t do anything about the controls. I had one lady who was doing the pedicure part, then another lady came over later to do the manicure part. They kept trying to up-​sell me the entire time. They saw my hair was dyed and kept trying to bug me to get it touched up there (not happening, I go to Cartel, you should go there too *wink*), probably over a dozen times they bugged me about that. They asked me about the upgrades for the manicure and pedicure, and didn’t want to take no for an answer. They bugged me about getting my eye brows down, or a massage. I realize that’s what they do, they up-​sell, but at that level… it’s just bad and annoying and uncomfortable.
The manicurist spoke maybe a handful of words in English, which I wouldn’t really care about except she kept making gestures to tell me what she was doing and wanted me to do and I couldn’t understand her at all. Then she finished and was about to put the clear coat on my nails and I looked at them, I had bits of cuticle sticking out, where part of it had been cut, but not all of it so it was just hanging on. Other nails just had their cuticles still there entirely, which made no sense to me as she’d been «working» on them for about 30 minutes at that point. I tried to tell her the problem, she didn’t understand and called over the lady who had done my pedicure. She comes over, I explain to her and she starts working on my cuticles and is telling me the other girl couldn’t see my cuticles because I’m white… Really? Cause this isn’t your job? You’ve never worked on a white person before? Really? I mean, granted, I’m pretty pale, but I’m not invisible… I could see them just fine, it made no sense to me. After it was all said and done I still have some cuticles and the cuts for the cuticles are all uneven, but at that point I just wanted to leave, so I didn’t bother again.
Then this morning, I woke up, my toe is infected, along the side, where she clearly cut too much nail and messed it up… So really unless you want broken chairs, horrible skill, disappointment, and infection… don’t go here, that’s all I can say. I’ve been to some bad and cheap nail places and this was thus far the worst.