Bicycle One

If I could give this store more stars I would!!! My son has special needs and the owner worked with my son for 2 hours to make sure he had the perfect bike for his needs and abilities. The owner even got it right with the color!!! Great treatment warranty. Did not feel pushed to buy the most expensive bike.

Great family owned business that sells Cannondale bikes (and others, but why bother with less than the best), they also do excellent maintenance and repair work. Overall a very high quality bike shop!

I’ve bought two bicycles here, and had bikes serviced, and have been really happy with the experiences, especially when compared with other bicycles shops I’ve been to in the area. The service is the best we’ve ever received on our bikes, and they were returned in a reasonable amount of time — w/​in a week at the busiest time of year. They have enough staff to get the job done, and a nice big shop to do the work. As far as buying; there’s a great range of types of bikes, as well as price ranges. The staff shows you how to make sure the bike fits you right and that it’s the right bike for your needs. Then they have you take it out for a test run around the shop area — which is such a cute little area. I will not hesitate to go back to Bicycle One at 82 Mill St in Gahanna from now on!
I only gave it one less than 5 stars because it’s a little further away for me, but for the quality of service, I’ll go there!

I’ve been going here for years & it’s the only place for me. The staff are knowledgeable of their products & will work with you with what you need & want. Their advice goes along way with me. They’re always friendly & professional. If they don’t have what you want in stock, they’ll find it & have it shipped. It’s nice to know the staff & I like saying that I have my own bike mechanic. I highly recommend this place.

Wonderful place. Staff is knowledgeable and helpful. even if you are just thinking of biking, this is the place to go. they will help you consider your choices. Plus it is best to go to a local store, not big box stores.

I’ve had a similar experience as R.M. I entered the shop regarding a potential quote on a service I needed and all I got was the cold shoulder. Not sure if it was because of my race, but the salespeople were not helpful and it took around 5 minutes or so for someone to actually answer my pretty simple question.

Local business that needs more « Unilocaling» awesome friendly service, walked in no appointment fixed my bike, very happy.

I’ve been riding for a few years, and I had no idea this shop was here! Bike One agreed to send a rep and some display gear to my workplace as part of our efforts to promote Pelotonia in our workplace. I was considering buying a tri bike, so I stopped in to check one out. It wasn’t the one I really wanted (I bought a different model at Tri Tech), but I was very pleased and impressed with the friendliness and expertise of the Bike One staff. Eric has been coming to our Pelotonia «brown bag lunches» at work, which has been great. Dante (the maintenance manager) helped me when I visited the shop last weekend, and got me set-​up with new shoes, pedals, and some other accessories. Good advice and a down-​to-​earth setting (cycling can get a little gear-​snooty). This is not a super-​chic shop, it is not a hipster bike store, and it is not a place where only super-​elite riders are accepted. This is a friendly Mom & Pop shop. I felt very welcome. I hung out in the maintenance area while they put my fit-​settings on a bike for to test ride.
Prices here are very reasonable, particularly if you are a Pelotonia rider (if you are not, you should be!). Prices aren’t bad, but they will give you an additional 10% off bikes, 25% off apparel (including shoes) and 20% off accessories, if you’re a Pelotonia rider.
This shop isn’t near my home, but I really liked visiting. Next time in the area to visit Mezzo (a restaurant neighbor in the Creekside area), I will definitely stop in.

I got myself and my boyfriend sweet bikes at Uncle Sam’s Pawn Shop, and since they’d been in a pawn shop basement for a few months I decided they should definitely get tuned up. I called around to a bunch of places during the busiest time of the year for bike tune-​ups. I had been leaning toward Handy Bikes, but I read reviews that they weren’t pros. Then, I called B-​1 downtown, but they were totally backed up.
then I called Bicycle one and the guy on the phone was great. He quoted me accuarte prices and gave me a 3 day turn-​around time. It was a-​go! We went over to the shop at Creekside and the people there helped us get the bikes in and took a thorough look at them. They honestly didn’t want to over-​work the bikes if they didn’t need it. How nice! They had everything we needed and you don’t pay until you pick up. They gave us some options of possible repairs that might be needed after inspection and said they’d call before they did any work that wasn’t quoted.
Anyway, we picked up the bikes a day late because of rain and they stored them there for us, no problem! We picked them up and they looked great, way cleaner than when they came in and working perfectly. What more can you ask for?
They offer off season specials, so check the website for that stuff. They also sell new bikes and bike gear. I didn’t get any of that stuff though. I will be bringing my bikes back there again for the next tune-​up, but they said we should be good to go for quite awhile. So, who knows when I’ll have to go back.

Though there are new shops popping up along the Big Walnut Creek in downtown Gahanna, there are a few places that have been there seemingly from the get go. Bicycle One has actually been there for 36 years.
They sell bikes for fitness and for leisure, as well as hybrids which are both fitness and leisure. Prices start in the $ 200s. A great asset is you can get a free major tune up from Bicycle One for three years if you buy one of their bikes. That includes: adjusting brakes and gears, adjusting bearing preloads, true wheels, inflating tires, lubing the cables and drivetrain, and tightening all other components. Along with bicycles, they sell bike gear like jackets and biking shorts, grip gloves and of course helmets. Fitness snacks and drinks are also available at the checkout counter.