The food was ok… My complaint comes into play when I checked my bank account and found that I was charged double what my order was. My receipt said the right amount, bank account didn’t. I called them and they handled the issue right away, but I have to now wait 15 days until the money is given back to me. This is inconvenient in itself, but what if I didn’t have the money in that account and was charged a bank fee? They called the credit card company to process the refund and called me back to let me know it would take 15 days and that’s where it ended. I would think that the right thing to do would at least say, Hey! Come on in for a lunch special one day on us!(Not what I ordered, but it is the cheapest thing on the menu). Nope! Needless to say I will not be returning there. I would rather drive the extra 5 – 10 min to the one off 43rd.
Maureen K.
Évaluation du lieu : 3 Gainesville, FL
A quick place for lunch if you happen to be in the area(as in visiting the nearby zoo?). They are located in the Publix plaza across from the main entrance to the Santa Fe college. The lunch menu includes the usual suspects plus a few extra(like shrimp in chili sauce), which are all served with pork fried rice and a soda for $ 5.85. Egg roll and/or soup are extra, but for this price, who can complain. The food is fine, nothing special, but we’ll probably stop in again. I had shrimp lo mein which was. .. just fine. .. and spouse and chicken with mixed veggies(pretty much broccoli, pea pods and scallions). Portions are is served in individual size round aluminum containers with a plastic lid, comes quite hot. The drinks are Pepsi family so, Coke drinkers, you’re out of luck. There are four small tables, should you choose to eat in. Haven’t tried the dinner menu yet, but might as they are close enough to our home for takeout, though I am a bit concerned about whether we’ll be successful at placing an order over the phone as we don’t speak Mandarin and the person who was working the phone while we were there seemed to have minimal English. Ah well, nothing ventured. ..
William G.
Évaluation du lieu : 5 Jacksonville, FL
I work nearby and have had their food a couple times for lunch. It hasn’t disappointed me yet! I will be coming back at least once a week
Michael B.
Évaluation du lieu : 5 East Lansing, MI
It is sooooo great place for having Chinese food!!!
Leigh R.
Évaluation du lieu : 5 Gainesville, FL
Pretty solid place for Chinese food. Never had any complaints. This is where I go when I want take out.
Ellen S.
Évaluation du lieu : 4 Gainesville, FL
Very good Chinese food. The quality is always consistent, the portions are generous, and the prices are good. Special bonus: the cashier is always smiling! My recommendations: Moo Goo Gai Pan and Honey Chicken. Both are great.
Evan H.
Évaluation du lieu : 4 Gainesville, FL
Solid take-out and it’s reasonably priced. The portions are quite large– for dinner I can get two, sometimes three meals out of one order. The owner is great. She’s always nice and polite and(I’ve been there so much) she often even knows what I’d like to order. And sometimes she’s thrown in a thank you eggroll, so there’s always that! It’s fast, it’s good, it’s cheap, and everyone there is nice and polite. What more could you want?
Matt C.
Évaluation du lieu : 4 Gainesville, FL
Good solid takeout Chinese food. I got the shrimp with cashew extra spicy and shrimp fried rice. No complaints here. Except(as typical with language differences) it’s difficult to place an order on the phone if you have questions, so make sure you don’t before you call it in.
Damion W.
Évaluation du lieu : 4 Gainesville, FL
This is my go-to spot for Chinese takeout. The food is always great and the portions are pretty substantial. I easily get two meals out of one of their entrees. Just wish they delivered.
Laura Z.
Évaluation du lieu : 5 Palm Coast, FL
Delicious! Ordered the sesame chicken. Surprisingly was more chicken than veggies!!! Loved it! I’ll be back every time I have to come to Gainesville.
Adam N.
Évaluation du lieu : 4 Gainesville, FL
What do I look for in a Chinese takeout place? Decent food, fast and courteous service, and a clean kitchen. Chan’s has a great tasting takeout menu. In the five years I have been purchasing Chinese food from here, I have never felt that the food was microwaved or stale. They have great portions, and very reasonable prices. The service is acceptable, although I often have a difficult time communicating with the person that answers the phone(there’s often a lot of noise from the kitchen in the background). But, to be fair, they have NEVER gotten my order wrong, even when I have been absolutely sure that they were going to. They have also always had it ready and waiting for me in about 10 minutes — I’m not sure how they can cook that fast(It would have taken me longer to just get all the ingredients out of the fridge), but they do. In the short time that I often have to wait for my credit card to be charged, I’ve always noticed the kitchen to be clean and organized. No used boxes or unsightly garbage in view. Additionally, there is no annoying credit card fee’s for using your card to make a purchase. Yay! Lastly, I want to share an experience I had recently. I accidentally forgot my credit cad at their restaurant on Friday. I didn’t notice until Monday evening, at which point I drove over to Chan’s to pick it up. On the way over there I had visions of my card being mailed to ShangHai and disappearing in a nigh market full of counterfeit Ralph Lauren goods. I couldn’t have been more wrong. The cashier was very friendly, and asked to see my drivers license. She then pulled my credit card out of the cash register where it was safely locked away and checked to make sure my name matched my drivers license. Only then did she release the card. In the end, I was glad to see that Chan’s was not only serious about their business practice, the quality of their food, and the cleanliness of their kitchen — but also the security of their customers !
Fred P.
Évaluation du lieu : 4 Gainesville, FL
Very good chinese food and the kitchen is very clean. It’s a win.