Harris Teeter

Not a bad store! But one big problem they don’t seem to want to open checkout lines. They like to push customers to the self checkouts. Also found sometimes their sale items don’t ring as on sale it becomes a pain when in self checkout you have to wait. Was better run when Wayne was the manager. But if you do good they move you up.

I live in the subdivision beside this HT and I only shop here for emergencies. Outdated food, bad produce, unhelpful employees, and well a manager that doesn’t seem to know what’s happening in the store or doesn’t care. We use the pharmacy and pick up milk if we are out. I shouldn’t have to check dates on every item or worry about bugs in my produce. Also everything I bought in the freezer department was freezer burnt. On my next pharmacy pick up I noticed the freezer stuff on the floor for over 10 minutes. Freezer to freezer should be less than 5 minutes. It has thawed and re frozen.

I stopped by to grab lunch: so i went to the deli and got a premade sub and a drink. The Italian sub was made at 8:00 in the morning so thats pretty fresh enough for me. I wasnt 100% impressed with its taste for the dollar ($ 5 for… maybe 8 inches?) but it was nice and convenient for a busy body like me. Normally this kind of neutral experience would cause me to rate 3 or 4 stars but what changes that here is what I encountered when I first arrived at the store. As I was parking my car, an elderly lady with bags of groceries came out of the store, accompanied by one of the store workers. The worker escorted the woman to the car, helping her to cross the street safely, and then proceeded to help unload her groceries for her. He wasn’t done until she was in the car and ready to leave. This touched my heart as this is not something employees are in any way forced to do: and you will never see this at most stores. But you will at this one. Kudos to the young man who went out of his way to do the right thing.

I know it probably sounds weird but I only really come here for their sushi. It’s the best grocery store sushi around. It’s not top notch stuff, but for cheap sushi it’s really good.
I also rather like their sandwiches. I think on Tuesday, or maybe Thursday, (sorry I can’t remember exactly) you can get a foot long for $ 5. Much better quality sandwiches then what you get a Subway and actually seem to be bigger as well.
In regards to just standard grocery shopping; The produce here is a bit over priced in my option. But they do have lots of condiments and sauces that can be hard to find elsewhere.
They have a pretty decent flower selection as well at reasonable prices.

This Harris Teeter is A-​Ok. Warrenton is better but… This Harris Teeter is at the intersection of 15 & 29. I would think it is inconvenient to any town except for a quick stop on the way home or on a road trip kind of thing. I had to stop there today and it’s funny that this Harris Teeter location had a guy at the deli who actually gave me a LB of deli meat (boars head oven roast turkey) and weighed it correctly so i got the VIP discount! You wouldn’t understand unless you read my Warrenton Harris Teeter review. Thumbs up for this deli guy tonight!

The story lay out is pretty easy and that’s what attracted me to this Harris Teeter. Boy, the quality of their products are horrible most of them are expired. I bought some fruits and veggies, everything went bad in 2 days. (yes 2 days). I bought cheese and salad bag, I opened my cheese it had mold on it. The salad bag was yellow.
Depending on the day (if the store manager) is in, everyone is super nice, friendly and helpful. If he is not in, u can’t find one person to help you.
I will never go to this store again. You pay the high price for moldy cheese, expired products, not very helpful service.

Best customer service out of other comparable grocery stores in the area. Prices are OK but produce is fresh and meats too.

This happened a few months ago, but I didn’t have a Unilocal account then, so here it is.
I went into Harris Teeter on the way home
because I wanted one thing for dinner. Ham and cheese on cheddar jalapeño bread. They were out of my bread but thats fine, its pretty popular. I buy my cheese and my ham
and choose a different bread. I tend to buy items on sale, so I was happy that all three had a weekly sale going on.
When I got home I opened my cheese to
Find that the whole back side of the package had about a quarter inch of green mold on it. I checked the date and it had gone bad three months prior!!!
I took it back in the morning on the way to work, know they have a return policy. The woman was so rude! She asked why I didnt come back the night prior, I live in Fredericksburg!!! The she had the audacity to ask why I stopped at her store in the first place and accused me of leaving the cheese in my car overnight!!! Mold doesn’t even grow that quickly!!! She then took the package from me and told me it would be taken care of, she then refused to give me a refund! I asked for the manager and she claimed she was the manager on duty and that there was nothing she could do, cheese molding is just a fact of life and I should just overlook it. WORST GROCERY STORE EVER!!! I will never go back.

I am a semi-​regular shopper at this Harris Teeter. I used to come here exclusively for all of my grocery needs, but high prices, new local competition and some bad experiences have changed my habits.
The store is well laid out and normally not too busy, which I have learned is not because there is too many other choices in the area, but because those other choices are better in several ways.
The staff here is mixed when it comes to providing a good customer experience. Several of them don’t even smile or offer help. Others like Nerissa, who manages the in store Starbucks, are a shining example of how to treat customers. I realize that not everyone is going to be a perfect employee, but they need to realize that their business is built around customer service.
Point in case. I came in at 7:15am on a Friday to redeem a winning lottery ticket. I approached the customer service desk to redeem the ticket. There was a gentlemen dealing with a matter and as soon as he was done with it he reluctantly asked how he could help me. I explained that I wanted to redeem the ticket. He then turned to one of the employees at a register and asked them about who I presume is the manager that needs to help me. They didn’t know where she was and took a few guesses, but never actually made an attempt to get her, despite the fact that they had just paged another employee while I was waiting. He then turned to me and said that the customer service desk doesn’t open until 8am. He said he was sorry and offered nothing else. I replied, «Not as sorry as I am» and I walked out of the store.
In their line of business Customer Service is open and available when the store is open. Sadly, as I learned, that is not the case at this Harris Teeter.
*This business is gun carry friendly.

been shopping here ever since i moved to this area… they have very good deals and always double coupon less than $ 1 and every month or so they super double up to $ 2 which is great even though their price is high but worth the trip…

Being the grocery store closest to my home, this is usually where I end up shopping for food for the family. I find the prices quite on the high side. Buying what is offered for sale is optimal to spending less on a weekly grocery shopping trip.
The store is clean. My problems is usually with the staff not looking like they want to be at work or in the particular job they hold. Be happy people!
So, by default, this Harris Teeter gets a four star rating.
I’m a fan :-/

Meat department had no eye of round roasts but the meat manager prepared one for us and was very friendly. Cashier was not trained properly. Never said hello and never said thank you. Getting the basics of customer service right is critical. Could this be part of the reason the store is empty on Saturday morning at 11 am yet others Wegmans and Wal Mart are packed? I called the manager and he apologized and assured me he would take care of the cashier issue that day. Guess will see if things get any better. If not, many more options!

I like this store’s convenience — it’s open 24 hours and is close to home — but it’s awfully expensive for most things. I usually come here when I just need one thing and can’t be arsed to actually get in the car and drive the quarter mile down the road to Wegmans. But I’ll walk the quarter mile to Harris Teeter. First world problems…
Their produce is more reasonably priced than Whole Foods (although the selection is inferior) and the quality is usually pretty good. During the summer you can catch strawberries on sale for under two bucks per pound… I may or may not have gluttonized on strawberries shortly after that discovery. I have come at a couple of unfortunate times where they were out of the one produce item I was after (for example, broccoli)… but maybe I just came right after that one guy who needed 10 pounds of broccoli.
In sum, I don’t hate H-​T, but it’s never going to become my usual full-​on grocery shopping place.

I have loved the Harris Teeter brand of stores since my first experience with them a number of years ago in another state. However, from the moment this particular store opened, it has consistently exceeded my expectations.
What’s great about it? It is always clean. The produce is fresh and the variety more than I need to make my selections. I love the salad the bar and the sushi bar. I love the samples. I am an eVIC member and I love the pricing, the specials, the double coupons, the meal deal. I’ve heard it said that they are more expensive but if you pay attention, it’s actually cheaper! There is almost never a line and you check out right away. Everyone you encounter is friendly and seems genuinely interested in making sure that you have found everything on your list. The pharmacists are great and the prescription pricing very reasonable. Twice I’ve opened fruit — once a watermelon and once a wrapped cucumber and they had gone bad. They gave me double the receipt price in refund. I love shopping here because I get in and out with everything on my list faster, cheaper and happier than anywhere else!
All I can say is keep up the good work Harris Teeter!

Ok, so I never shop at Harris Teeter but I needed to to go buy some tickets to the International Cup. I get to Customer Service and the lady had no clue… she was looking for the code, asked two more people (they had no clue), had to call someone, etc, etc. She took about 20 minutes! (For a four digit code she had to enter in her register)!!!Now, if you work there 5 days a week and people are buying those tickets, why don’t memorize it or simply write it in a safe place???
I had kids and they were getting tired of waiting… that didn’t bother her. My friend had gone to buy tickets as well two days earlier and the SAME thing happened to her!!! I did shop while I was there and the cashier (Tricia) was really nice and friendly. I care a lot about customer service, and I think even the new Walmart far exceeds this Harris Teeter customer service!!!

Nice staff, but I do not really ever shop here a bit pricey and don’t seam to have the things I am looking for the upside to this store is they do have the best prices for prescriptions then anywhere else and have a larger list of $ 10 scripts then all the other pharmacies in the area

Are you for real there is no way I am shopping here. I shopped here a few times I liked there bread but I do not get the sale prices with the Vic card !

I freaking love Harris Teeter. Granted, it’s the closest grocery store to us, but nonetheless, I love it. Here’s why: the samples. Oh geez, I could go in there everyday to just wander and eat the samples. Also, when they put things on sale, they really are a good sale price. Oh, and if you sign up for e-​vic emails, you get SPECIAL deals not advertised. Not to mention, they have some of the friendliest customer service I’ve ever experienced. It’s clean, it’s stocked, and it’s definitely the friendly neighborhood grocery store!

Nicest, cleanest and most stocked grocery store in the area. PLUS it’s ²⁴⁄₇. I just wish their sandwhich selections in the deli area had more variety.

I believe this may have been my first foray into a Harris Teeter. I wandered in Sunday morning to look around. I was very impressed with the produce and seafood sections. I also liked the hardwood floors in the wine and beer section.
I stopped and tasted a sun-​dried tomato pesto on a whole grain bread. It was so delightfully yummy that I had to buy some. I checked out the rest of the store and bought a few other items. There is also a Starbucks inside HT.