Came on a Friday a around 7pm and received the worst service ever… Waitress/bartender acted like she literally didn’t want to be there or do her job… Screwed up my order and a manager had to fix it for me because for some reason she was avoiding us at our table every chance she got… It was the worst service ever…
Julie D.
Évaluation du lieu : 1 Haymarket, VA
If I could give a 0 I would… I begged my husband to go after the last time we went and it was horrible and just to give it another shot… Welp once again it was horrible… Horrible service, horrible food, basically nothing good. Which is sad because I love Ruby Tuesday’s but not this one. Run away if possible so many other great places to eat in the area.
Samantha C.
Évaluation du lieu : 2 Bristow, VA
The place is Poor for service and food the waiter she was not welcome the customer I don’t like it
Michael W.
Évaluation du lieu : 2 Gainesville, VA
Went here with my fiancé on a Saturday night. Drove around looking for a place that wasn’t packed. Ruby Tuesdays was almost empty when we showed up around 6pm, which wasn’t a good sign. We ordered a spinach dip for an appetizer which was OK. my fiancé also ordered some type of raspberry mixed drink which wasn’t mixed at all. We both ordered chicken for entrées, she got hers with rice, and mine with a Parmesan seasoning on top and crab cakes. Her meal was good. The issues I had with mine was the abundance of butter sauce they drenched over my chicken. As well as the small ice cream scoop of mashed potatoes I received. Overall the service was fine, but the food was below average for the cost. I don’t think we will be going back there.
Elle W.
Évaluation du lieu : 2 Warrenton, VA
About a month ago we came came here. The salad bar was good, especially the tomatoes. It was well stocked, but the salad bars at ruby Tuesday are always lacking in choice and variety for the price. A few days ago we came again. After getting our drinks the waiter didn’t come again for at least 15 minutes. After mom stood up he came over. He said sorry and that he thought we were waiting for more people, i don’t know why though. We ordered.As a vegetarian there was almost nothing to order. Salad bar and sides. I got the Salad bar. It was very sad to see the vegetables;did not look good at all. Tomatoes were not as good. Most of the stuff was gone. The croutons didn’t even cover the bottom and were very hard and tasted bad. The sunflower seeds were barley there and the containers for the croutons and sunflower seeds are large. They must have not refilled it that day at all. The guy behind us said said it was not how he thought it would be at all. It was still a least two hours til closing. For the price and quality, i would not suggest coming here or any other Ruby Tuesday.
Jennifer S.
Évaluation du lieu : 3 Washington, DC
My daughter and I sat at the bar for an early dinner. Service was wonderful– spot on and friendly. My daughter had chicken tenders and they were fine. I ordered the salad bar and it was just okay. Not great, fabulous or outstanding. Restaurant was clean and friendly.
Rich S.
Évaluation du lieu : 1 Reston, VA
A lot places in the plaza were packed so we wanted something decent but fairly quick. Made the mistake of trying Ruby Tuesdays. Service poor. Maybe brand new server but I would put money on it she is high at the moment. Server could not remember we asked for soda twice. If place was busy, I would understand, but there are only 6 other people i here. Forgot wine, seemed dazed with every question. Could not respond clearly. I upgraded a burger to Prime and so did my daughter. We asked for medium rare. They are frozen patties and were over cooked plus, they are also gray inside. Turning gray because they have been exposed to oxygen which happens when you slack them out a day before! Didn’t someone die from a Ruby Tuesday burger years ago? I won’t come back. Final note, server brings check and it’s all messed up but I just want to leave so give her my card. She brings it back and does not leave a pen to sign. Ask for one, she asks if a crayon would work. Seriously?
Mayra F.
Évaluation du lieu : 1 Gainesville, VA
What happened to one of my favorite restaurants!!! It took a while for us to be seated and there’s no one around waiting by the door to meet guests! The server was nowhere in sight most of the time and they weren’t even busy! It felt like it’s our privilege to be served by her who is not in a mood to work! The food used to be really fresh & delish. My usual fave, New Orleans Seafood didn’t taste just like the usual! It tasted like they just sprinkled it with salt and pepper and steamed it! Even the burgers aren’t juicy and tasty like before! Needless to say, I won’t be back!
Melanie G.
Évaluation du lieu : 4 Bristow, VA
Good food, fresh salad bar & good selection of music that was not too loud! I can’t give them five stars because the ladies room was messy.
Jim D.
Évaluation du lieu : 2 Haymarket, VA
I’m giving this place two stars; it doesn’t get one because it’s not the train wreck that is Penn Station subs in Haymarket, but it wasn’t much better… and a lot more expensive. A disinterested waitress, one who forgot my son’s soup, was rarely around for refills, and generally did a poor job. A mac and cheese portion was minuscule, a little bigger than a shot glass — when I asked for another one for my son, another $ 3.95 goes on the bill. Not one sign of a manager the entire time. The salad bar was average at best — about the same quality, variety, and freshness of a chuck e cheese or a Cici’s. If you’re smart, you’ll go to a Red Robin instead of this place; bottomless kids meals, fries, good service, decent prices. Dinner for 5 was 90, without alcohol and nothing too fancy. I won’t be back.
Colleen B.
Évaluation du lieu : 3 Gainesville, VA
The burger was good. My waitress was lovely. The only downside was the odor permeating the place. I wasn’t sure if it was from a customer or the sticky, filthy rug. Otherwise a decent experience.
Carrie H.
Évaluation du lieu : 2 Manassas, VA
Tonight took a chance at getting to go order. I was told 10 – 15 minutes. It was more like 45 minutes. From the jump they give me the wrong order. Then after that the bartender had no urgency to get my food out. I got salad bar had to ask for romaine lettuce because salad girl said it never on bar. However she was very polite and went to the back to get some. My husband got ribs which were overcooked and l got seafood platter. Food was not great but eatable. I just don’t understand why this Ruby Tuesday is so different from the others.
Catherine C.
Évaluation du lieu : 3 Gainesville, VA
Overall I find this location to be mediocre but in Gainesville we do not have a lot of salad options so this has become our go to. In reading other reviews I have to agree that their dishwasher could use some attention to detail — I’ve sent back lip stained glasses myself. Today, however, I’d say that based in my experience they get just one more shot. First, like many reviews, the service was sub par. We had to ask for water. We wanted to also order cocktails but the water was all the server could handle at once. Maybe 20 minutes in to our visit we finally got to order our cocktails and requested bread — those delicious cheddar biscuits they have. Those took another 20 minutes or so because they were«being made in the kitchen.» Strange, we’d arrived around noon on Sunday and were seated right away. Don’t you anticipate a Sunday lunch crowd? Regardless it took so long for our cocktails to arrive the rolls seemed to appear shortly thereafter. I ordered salad and was 5th in line. During that time they ran out of 4 things. No attendant was in sight so I mentioned it the host who appeared to be ignoring the salad on purpose while doing nothing at the host stand. I also pointed out the suspicious looking cucumbers. Eventually the salad attendant came out and took away 4 empty trays but didn’t refill them for about 10 minutes and then one at a time. I specifically asked about the broccoli salad and she said she needed to make that one. Again it’s Sunday lunch — now about 12:40. Why is there no back up? Because my cocktail took so long I switched to beer for my second drink. That took more than 10 minutes and the server was reminded twice. The third time my table mates asked in unison about it while I sat there wishing we were somewhere else. She brought it and then strangely offered me the option of keeping my straw from the cocktail with which to drink my beer. Again I’ll try once more but they’ve go some work to do in order to be even just an adequate salad lunch spot!
Meredith E.
Évaluation du lieu : 2 Delaplane, VA
From 2÷26÷14 visit: Ruby Tuesdays is one of my favorite restaurants. But this particular one is one of the worst I’ve been to. The food wasn’t great, not nearly as good as it usually is elsewhere. And the waiter was horrible! He had 2 maybe 3 other tables besides us, but one of those tables was a group of his friends. So needless to say, we were basically invisible. It took forever to get our food, to get our check and to get our card/receipt back after he processed it. After he processed our card he stopped at the table with his friends and hung with them for about 10 min. Clearly visible to us. And not once did he clear our table either. Disappointing.
James D.
Évaluation du lieu : 5 Manassas, VA
Good food and good service. I come to Ruby Tuesdays because I know what to expect. I never leave disappointed!
Matt R.
Évaluation du lieu : 4 Georgetown, KY
Hadn’t been to a RT in a couple of years after a horrible experience. Glad I gave the Gainesville RT a try. Good service and menu has improved a lot. Had a great pretzel burger. Little biscuits they serve are also excellent!
I Am B.
Évaluation du lieu : 1 Chantilly, VA
So I took yet another chance on lunch, on the way with a friend we were discussing how we wish and thought it a good idea if they lowered the price of the salad bar, I mean how much lettuce and toppings can one person eat for crying out loud. we get there and have a look at the menu and believe it or not they have raised the price If memory serves me I think it was a $ 1, so I took a look at the other items and sure enough from what I could tell a lot if not all have been raised now a turkey burger with avocado is almost $ 10 dollars with tax. No more ruby Tuesdays for me
Arlene T.
Évaluation du lieu : 4 Haymarket, VA
I personally enjoy this Ruby Tuesdays. It has been a long time since I ate at one, but when I moved here I have tried them again. Since my first visit to this Ruby Tuesdays, I have been back about 3 times due to the coupons and good food. The food is good and service has always been with a smile. No issues for us and I enjoy how clean it is. If you want to give them a try, setup an email account with them online and you will get at least once coupon a month and it is usually well worth it. $ 10 off 2 dinner entrees is what I usually get monthly. I love the salmon and my son loves their ribs more than most franchises.
John G.
Évaluation du lieu : 2 Haymarket, VA
Save your money. The service is touch and go. The food is only marginal. My wife and I got the Mini’s and salad bar. The salad bar isn’t what it used to be. They had no fruit and very limited toppings. The mini’s were over cooked and lacked the fried onion that they used to put on them. Again, a disappointment. The fries on both of our plates were overcooked and hard. My dad got the vegetable plate. He said he liked that. My mom got the fish taco’s. She said she won’t get them again. They lacked favor and tasted disgusting. We won’t be back. Save your money.
Neal E.
Évaluation du lieu : 4 Haymarket, VA
After working late today, I decided I was to tired to go home and cook, so I stopped in at the RT’s in Gainesville. I’ve never been to this one before. I’ve alway’s been a big fan of their salad bar. So I went in and originally was going to sit at the Bar and eat — but it was to smoky. So I opted for a table in the non-smoking section of the Dining Room. I ordered the Salad Bar and a Burger. I’m a bit disappointed that over the years, Ruby Tuesday has abandoned the dishes that used an incredibly delicious cajun spice. I used to go and buy 2 lb bags of it from them. I looked over the menu hoping something was cajun-like. I found a Fishburger that was supposely coated in a Creole seasoning. I asked to have my burger cooked with that coating. The salad bar was very good. All of the veggies were very fresh and crispy. I had a salad with a bed of mixed greens, spinach, red onion rings, broccoli, grape tomatoes, garbanzo beans, chopped eggs, shredded carrots, zucchini, black olives, crumbled blue cheese, pine nuts, and a low fat vinaigrette. I ordered the burger medium well. It came with a side of fries. I was disappointed that the burger had no cajun spice-like flavor to it. I am guessing the kitchen did not put the Creole spice on the burger as I requested. The burger itself was cooked perfectly and was tasty, the tomato and lettuce were crisp, and the wheat bun was a perfect compliment. It just wasn’t what I was expecting. The fries were nice and crispy. The service was prompt, courteous, and attentive. I’d give them 5 stars if my burger had been blackened with a spice I could taste!