Sonic Drive-in

This Sonic has gotten my order wrong every time (3 times) I’ve gone there — and they still get four stars.
I went back once to have my burger replaced and got a chance to chat with the owner. I am always polite and nice when I ‘complain’ since it doesn’t do any good yelling and bitching just to bitch. What I would assume was his partner or very good friend, offered to make my burger himself if I didn’t mind waiting — which I did not.
The owner and I chatted for a little bit about Gainesville, what I did, etc… he seemed very down to Earth. The gentleman that made my burger gave me a gift card (which I did not ask for — and gave to a homeless person I saw), to which I thanked him for it and finished up my conversation with the owner.
Even when my burger was cooked wrong, it was still fresh and looked delicious. I don’t eat cheese and it came with cheese twice. The carhops, I’ve gotten three different ones, are ALWAYS smiling and ALWAYS happy. I went back even after the first two instances because as I’ve said in other reviews, service supercedes my food in regards to whether or not I’m influenced in going back. It was an honest mistake on their part. They didn’t do it on purpose. Unlike others who will give 1 star for something like that, they get 4, for being pleasant and not patronizing me when I returned a $ 5 hamburger. Sometimes you’d think people were rreturning diamond plated Breitling watches by how much they complain and ask for free things.
If I weren’t trying to lose a few pounds, I’d probably eat there once or twice a week. Keep up the friendly service carhops!

I do not eat much fast food, Sonic is about the only fast food chain I will eat at. UNFORTUNATELY for Sonic, they use a delivery service called Gainesville2go… my food arrived 15 minutes later than the estimated delivery time (I wasn’t so mad about that), Gainesville2go cost me a total of $ 8.00 for their service… so I paid $ 22.00 total (FOR FAST FOOD). My food arrived cold and soggy and my frozen slushy was melted. NORMALLY Sonic’s food is good… they should reconsider the delivery service that they utilize. I couldn’t even eat the food & in fact when I called Gainesville2go, I had to fight for my money back for food I could not eat.