Pizza Hut

NEVER EVER ORDER PIZZA FROM THIS PLACE!
I ordered pizza online while working late in the office. Hoping to have some food and continue working. It said 30−40min delivery time. Even though it was already long wait I was okay with it. after 45 minutes I called to ask where the pizza is. Waited 7 min on the phone for them to find out that the driver would be here in 10 min. 20 min after that call I call them again to see what happened to the pizza. After waiting 5 min on the phone finally they told me that the driver is only 3 minutes away. I told them I wanted to cancel the order. The person (Kimberly) I was talking said please hold again. I assumed she was going to talk to her supervisor or something. After waiting 3 min on the phone, they hang up on me. And when I called back she was like, «well we cancelled your order already»… Are you serious!!!
Worst management worst employees worst service ever!!!

Your order will go through online, then the driver will show up, will tell you it didn’t and demand cash. He will claim that they can’t run your card again. The store will put you on hold when you call in Then the manager will grow indignant when you tell her to run the card again, and that you can’t speak to her manager. Meanwhile the card is fine and you’re using it elsewhere… Sketchy as hell, I’m done with this location.

Not only do I love stuffed crust pizza, but I like how this place and how it has become better over the years. The only problem that bothers me is that sometimes they can’t find my order and I see it on the shelf behind them. Maybe they should label things better?

I would suggest not ordering from this pizza hut. I have ordered from here a couple times. Each time probably 6 months between hoping they had gotten better. Recently I ordered one of the boxes that comes with a medium pizza, cinnamon sticks, and cheese sticks.
The pepperoni pizza had 1 pepperoni on each slice of pizza. The breadsticks had no cheese on them and were definitely left in a warmer for too long. I called them and just asked for the cheesesticks, they had me talk to a manager who wanted to just give me a credit for them next time I order. I asked them to bring me the cheesesticks instead. It sounded like a huge inconvenience to them but whatever they did it. The guy who brought the replacement order did not bring the marina sauce with them because they had given me some with the breadsticks even though it had been cold been then. They guy who brought the replacement stood there for a little longer expecting me to tip again… I appreciate the replacement, but I tipped 20% the first time for sub-​par food.
Any time before this recent one was just ok, not sure my order has ever been 100% correct.

It’s a chain so I figured it would be a pretty basic conformed to corporate cheese pizza. With that in mind, I did not think a Unilocal check would be necessary.
Boy was I wrong.
A medium cheese pizza came an hour and ten minutes after ordering and all 3 of us that ate it have been sick all night and morning.
My sides hurt from throwing up so much.
My little girl slept on the bathroom floor so she would not miss the target when needed.
We’ve about run out of toilet paper.
No one was ill all day. After we ate this pizza, within 15 minutes we were all fighting for the closest bathroom.
Will never ever order from here again. At this point I may never even eat pizza again. That’s how sick we all have been.
Note to self– ALWAYS ALWAYS consult Unilocal reviews. Even on a chain restaurant. Don’t assume all chains live up to corporate standards.
It was my birthday yesterday. A quiet night at home with my family. A pizza and a movie rental night turned into musical chairs on the toilet seats.
Wish I could leave minus 5 stars.
My stomach is still bubbly and we have downed an entire bottle of Pepto and anti nausea medicine between 3 of us.
Terrible experience. BAAAD!
Update– area manager just called me to argue with me that there was no way his pizza made my family sick. He never asked if we were better or offer an apology– just wanted to argue and say food poisoning can take up to 24 hours so it could have been something my family ate the day before.
Terrible customer service even from higher up. I did not want anything free– I did not even ask for a refund. I just wanted a little compassion and not an argument that his establishment always practices safe food handling and takes temps several times a day. Or to be told that it must have been something we ate the day before.

every branch is different and we are not so lucky with good fast food in this area! for decent fast food style pizza go to manny and olgas or milanos !
i dont know if im the only one but midway eating my pizza i realize that my pizza sauce maybe isnt even made of tomatoes and i could taste something very off… that makes it my last visit to pizza hut.
(in columbia the pizza hut is actually enjoyable! see you there!)

Turns out they never processed my refund. Went to my bank and disputed the charge and got my money back. Worst experience ever.

I am disappointed by the mushy pizza called Supreme, the pizza was tasteless and soggy, even the thin crust didn’t help. Recently I got a pizza from Pizza Hut in Daytona beach, Florida and it was delicious, but this one — not even close. I understand its a franchise and the owners and managers are different, but somebody has to pay attention on this things, otherwise people can stop going to the chain at all expecting the same bad quality food.

Ok, you never really expect anything much from pizza delivery. The food is greasy and not really that good and the only reason I order it is so I don’t have to leave my house. But the problem with delivery is that they have your address. Here’s what happened:
We ordered our pizza around 6:30pm. We called the restaurant at 7:30 to ask where the heck were they. The store is right across the street from us an hour is more than enough time for them to get to our house. The driver finally showed up at 7:40pm. When the driver gave me the total he said it was $ 18. I asked him if he was right because the website total was $ 27. He showed me a receipt that came said $ 18. So I gave him a $ 20 and told him to keep the change. At 8:28pm, the same driver comes back and asks for more money because he made a mistake. After he told me I owed him money, he stared at me. He didn’t say he was sorry he just said he wanted $ 10. I couldn’t believe it. He wouldn’t leave, so I gave him the money. Now yes, the bill was originally $ 27, but still… a mistake on the driver’s part doesn’t warrant him showing up and asking for more money with no apology. It reminds me that these creepy people have our addresses and can do whatever with it.
We will not be using this place ever again.

I order the pizza special of $ 10 but I didn’t see any difference with the $ 5 pizza from little ceasar. really disapointed!

Worse pizza I have ever had it tasted like they had it sitting on the heat rack for an hour. It was completely disgusting.

First off, it’s Pizza Hut, a corporate behemoth that specializes in getting me sick every time I have their pizza.
With that said, it was here where I discovered how above average their Chicken Alfredo Cheese Pizza (or something like that). I waited 20 minutes for it, but it was worth it.
The workers here are friendly. I didn’t encounter any problems with attitudes or anything.
I seriously wish there were more pizza places nearby that I could eat at instead of this one…

We finished our order at 5:35 pm and did not receive our order until 7:15 pm. Additionally, we had phoned the store at 6:30 pm to ask about our order, and they simply told us it had already left the store. When our food arrived, it was cold.
Secondly, we received a call the day after saying there was an issue with our credit card transaction. When we called back, they said they solved it.
Overall, I was disappointed with our food and service. The employees I spoke with were polite, but were not helpful or apologetic (with the exception of the driver, he did apologize). They did not offer to solve the problem or go out of their way to help.
We will not be ordering from here again.

This location is a carryout/​delivery store
The thin & crispy pizza they make here is delicious
The staff are friendly and the I knocked it down for 1 star due to the pizza taking so long to make.
But for a cheap dinner or during Skins game, this place is good