T-Mobile

Only 3 reviews?
Ok, I hope that this will lead to some business for this store. They obviously have a totally different crew working here because everyone was FANTASTIC.
I got the wife an unlocked I-​Phone 6 Plus for her birthday to replace the 4s that I got for her on her birthday 4 years ago. The problem? The sim card is different for the 2 phones. Need help…
Shawn –Asst Mgr helped us the moment we walked in.
You know how you hate walking past those phone kiosks in the mall because they attack you with SALES SALES SALES?
Not so in this store. Everyone coming in was treated the same, whether it was a silly question, refilling of a phone card, or in our case… transferring data… a LOT of data (1000+ pictures).
To sum it up. Shawn (and David) got her stuff transferred onto a new sim card, made sure the contacts were moved over from the I-Cloud…we were on our way without feeling pressured into a SALE.
Good work guys!
*The Verizon Wireless store directly across didn’t have ANYONE go there while we were at this T Mobile location. Because of the amount of stuff, on the 4S, it took us almost an hour, but it was worth it.
Happy wives = happy lives…

Friendly and informative staff. Smaller shop than those I’ve been to before but never the less the experience was a positive one. The staff helped me with my issue in a timely manner and got me out the door in no time. Good selection of phones and accessories.
Thank you for reading my review. This review is based off of my personal experience and opinion.

well anytime you have to go to the ghetto mall of Montgomery County what do you expect? people with attitudes and well do anything to make your day worse than it is. So anyways, store is pretty much empty and I was looking to upgrade my phone and when it comes to upgrade I want to know my stuff… If I knew then I wouldnt have to ask… If you hate your job, quit but dont give my attitude because I will return it. So this jack-​a– was not happy that he had to help me because he had to put down his brick phone and had to pause song pop… (game app) so I already Im pissed because im like what is this dudes deal? Im about to sign for another 2 years and this is the type of service I get? So I can play better at his game while he is explaining me the phone and what not… I was making him explain to me each phone and I picked one and everything… and just b4 he asked for the info I said ummm no thanks. I changed my mind. I rather go to cricket or virgin mobile. all the major carriers suck… Verizon, ATT, Tmobile and Sprint and go take a hike… Yes, I do have options I dont have to stick with a carrier. I dont have put up with people who think they are soo cool because they work in a cell phone store?
I dont have to put up with a – holes from third world countries. who are just as rude and hard to understand…(. how this dude one time I called for tech support and his name was Brian but yet he couldnt pronounce the right way? is beyond me…) So yeah, I ditched the contract and have prepaid plan and a nice phone… I will not pay more than I should.

I’ve been with TMobile for about 9 years and currently have the Samsung Behold. Yes, I don’t upgrade often. The cost of their plans are really good compared to others. However, I realized that I never had 3G signal when I traveled to major cities Boston, LA, San Francisco, and especially airports. It was so frustrating especially during layovers, etc. So, I cancelled my internet option and am down to barebones plan.
Definitely going to cancel and move to either AT&T or Verizon. I’d rather pay more for reliable network and enjoy the convenience of a smartphone with Internet.
TMobile seem to have the old phones too. Not sure if their android phones are any good.