I identify with he person who criticized this store as not being kid friendly, and the glaring owner when kids walk into the store. It is an attitude unusual and not welcome on Main Street, Galena. Part of the problem may be that the store is awful cluttered.
Heather H.
Évaluation du lieu : 1 Elgin, IL
Items are overpriced and the store is very cramped. BEWARE of this store if you have children with you. The moment that we walked in the store owner was glaring at our children. She must have been following them around the store because she came over and fixed the displays the second they touched something. Then it happened… My son picked up a piggy bank that looked like a basketball, dropped, and broke the item. I volunteered to pay for the item, but was honestly surprised when the store owner did make me pay for the item. She even threw the broken pieces into the garbage, not asking if I wanted to try salvaging the item. I was very surprised that the store did not accept the accident. It would be the same thing as someone spilling a drink in a restaurant or dropping their food. I could never imagine being given another and being charged for the accident. I did express my irritation with the owner’s response to the accident. I guess I just have had too many good experiences with customer service that this came as a shock. The owner told me that I should not be frustrated with her, but with my son. He was the one who dropped it. She even mentioned talking to him about it. I suppose I paid for parenting advice… As a homeowner in the Galena Territories, we have shopped at this store previously with no problem. After this experience, we will not be coming back. We will also not be sending any of our guests to this shop.
Richie D.
Évaluation du lieu : 4 Seattle, WA
Along Galena’s adorable Main Street shopping strip are many stores to visit, however, Dream Catcher is the perfect place to purchase local jewelry and art. Not only does the art serve as a souvenir, but also a perfect new addition to your home or fashion. I especially recommend the art pieces created by Paul Chase(several pieces are featured on Dream Catcher’s website: ). My partner and I have a vertical art piece featuring downtown Autumn Galena in our kitchen that I get to enjoy daily. It allows me to drift away from my urban Chicago routine to daydream about my laid back visits to Galena. Chase always maintains sharp, vivid colors and always gorgeous imagery. His art has a variety of themes including: farm and outhouses, churches, guitars, wine bottles and motorcycles. If you like any of Chase’s art, or anything else you see in the shop or online, you can also make phone orders by calling 815−281−2510.