Cactus Galt

I have tried on a few different occasions to come here and each time it has ended in the same bad result. This last time we came and the waitress was rude. First I had asked for flour tortilla chips and she said there were some in the basket. I said I understand but I was asking for just a basket of just those for the baby. She brought us out tortillas and they ended up being moldy. We then showed them to the waitstaff and against our better judgment ate the food that was brought out for us to eat. (We all were sick later that night.) We then asked the waitress to split the check for us so we could pay out bill. She gave us huge attitude and told us next time she needs to know before because now she had to write our tickets out again and it took to much of her time to write it. I was baffled at the attitude After she serves us moldy food, my Food was cold and I didn’t even get my salad garnish which is my favorite part, and so were others at my table. Needless to say we will not be customers at Cactus in Galt again. The décor is amazing we just wish the food and service matched the décor. The Woodbridge Cactus is great too. Just not quite sure where Galt dropped the ball…

My wife and I were looking for a place to enjoy an early dinner, and remembered the Cactus. We hadn’t tried it yet and we like to support our local businesses. When we walked in the door there was a hint of like maybe a dirty mop smell or something. We took a look at the menu and thought it was kind of pricey. We both were thinking if the food is good then it’s worth it. There was only one other customer in the place, so I asked if the place gets more busy during the dinner hour. She said, «oh yes».
We ordered our drinks (no alcohol) and they arrived very quickly. We mentioned it was our first time eating here and she brought us a couple of potato filled tortillas with a chili sauce on top, on the house. They were okay, but it was plain potatoes in plain tortillas with generic chili powder sauce on top. We ordered our dinner, and it arrived very quickly as well. I ordered the chili verde burrito, and my wife ordered the chimichanga, chili relleno, and a chicken enchilada. The food was very ordinary. The burrito was filled with meat, and the meat was very good, but that’s all that was in the burrito. No beans, no rice, no chili, no cheese, no salsa. The refried beans were thin, and the rice was mushy. My wife reported the same experience, good but ordinary. But I have to say, our waitress was fantastic. Of course there was only one other customer in the place, but she was very nice. My wife also wants me to say she liked the lighting and the music.
With so many other Unilocalers having so many different experiences, I’m not sure what’s going on. Different days different wait staff, and not all buds are created equal, but. content, or the lack of. It’s just not there.

Not that great. Music WAY too loud. Service was iffy. My food was cold. I’m just not impressed.

Amazing food and service! Best Mexican food I’ve ever had. Wouldn’t go anywhere else.

All 5 members of my family have enjoyed every meal every time we go! Yum!!! Great service and friendly atmosphere.

The food is Excellent!!! The atmosphere is really nice and the service is wonderful. I don’t know what people are talking about… the chips are super yummy and the salsa is THEE BEST around!!! I think people just complain… well because that’s what people do!

Really great food, beautiful, rustic atmosphere and the service was very good. The carne asada was super tender and there was so much food I took half home.

Not good at all. The highlight of the meal was the mediocre rice and beans. I had the maya burrito, worst beef I’ve had. Only gets two stars because the service was good.

My husband and I like the food and staff. This is the best Mexican food in town. Taylor is the best waiter we will miss him he is off UCD.

Worst restaurant experience EVER! After we walked out on our nasty, uneaten food we were followed to the parking lot and had my license plate number noted down presumably to report us to the police.
I received burnt coconut shrimp (which I have ordered there several times before) and when I sent it back I was told by our waitress that the chef/​owner suggested I order something else because that’s how they make it there. We decided then to leave, I wanted a check for the beer my husband drank and we were going to leave the rest of the food uneaten. Another lady came over ‘to help us’ by arguing with me about the shrimp not being burnt and trying to convince me to order food I don’t want. She said it always cooks at the same temperature for the same amount of time. Like the cook has no control over not burning the shrimp. Forget if maybe the shrimp is a little smaller this week and will burn at the same time and temp it’s always cooked at. She said she would take the shrimp off and bring us our bill (for all of the uneaten food still sitting on our table) so we got up to leave. Like this wasn’t bad enough, she chased us out to the parking lot and took down my licence plate number! She was still yelling at us that she tried to help us and that it’s our fault we were unhappy!
Avoid this place like the plague! They do not care about customer satisfaction and definitely don’t subscribe to ‘the customer is always right’ frame of mind. If you don’t want to be followed out to your car and create a scene in the parking lot and potentially contacted by the police — NEVER eat here; I know we wont.

They have to recycle the chips, we got three baskets and the first two, all of the chips were broken. The salsa, if that is what you call it is not good!
The carnitas had not flavor at all.
The waitress was good.
The bathrooms are outside in a common hallway and were not clean!

Lunch menu is the best plenty to choice from and price good, I had the Chile Verde, steak ranchero for lunch it was good. two thumbs up.

I’ve been to the Woodbridge Cactus many times and also to this Galt location a couple times. The chile relleno is very good. I noticed on the menu they do not deep fry their chile relleno. The enchiladas are good. Good rice and beans. We often get tortillas on the side. The salad on top of corn tortilla with ranch is good, just so you eat it right away before it gets soggy.

Good food, fast service. .. Gave 2 stars because the salsa & chips are horrible, oh and they don’t have horchata.. . While I wait for my food I like to munch on chips and salsa but I was very disappointed.

Only sat at the bar for a quick drink, Bartender made both my husband and I a cocktail and gave us chips and salsa, then disappeared. We were never able to order anything more so we left…

My daughter and I came here and were not impressed. Our waitress was completely clueless of the menu, she could not answer any questions about menu items we had. She continuously had to keep saying «I don’t know, let me go find out.» We finally placed out order and waited 20 minutes and we still never received our side salads yet or came to review our drinks. At that point we were beyond upset so we just ended up leaving for the terrible experience we received. Never got our food or checked up on by the waitress. I would not recommend this place. I would give zero stars if that was an option.

Great parking at front door; greeted right away. Fast, friendly service.
Great food, prepared fresh and delivered quickly! Highly recommended!

4.75 stars. ;)
Would have been 5 stars if not for the guacamole, which was just too watery –as if blended.
BUT!!! Everything else was TOP SHELF !! Service-​thank you Crystal ., and the food was quite DELISH.
Seafood enchiladas were fresh, tasty and not overcooked. Carnitas could have been a tad crispier around the edges but wee very tasty.
Definitely going back soon!

Yummy food, excellent service (thanks, Diane!) and really nice atmosphere. We actually shied away from this place because of previous reviews, but what a loss that would have been! I am so glad that we came. Our food was delivered 15 minutes after we placed our order, and our drinks were never empty. My only encouragement to the management would be to change their guacamole recipe. I’m afraid it tasted a little bit like store-​bought instead of fresh.

Here is a follow up from yesterday. This is a great place to eat. Good dining room with an excellent wait staff. Beer was nice and cold with Modelo on tap. Beer was a full pint in a tall glass. I had the Changas del Mar. A large tortilla stiluffed with crab and shrimp serves with beans and rice. This thin was stuffed with seafood. A shrimp in every bite. This place is great and well worth the visit. Definitely 5 stars. Good eating to all.