Dick’s Sporting Goods

Great store, and great selection. Glad that its part of the Crofton neighborhood

Located in the Waugh Chapel shopping area across from Wegman’s, I came here to get combination locks when everyone else in their back to school buying frenzy were sold out. I did call first to confirm and it was a good first impression with the guy who answered my call.
I was able to utilize the spacious parking area on the side of the building and avoid the slow walking, non-​attentive texters that sashay into the crossway. Checkout was painless and the store is laid out in an organized manner. There were no stray items in the aisles and all the racks were orderly.
If it’s your choice, they have a card you can sign up for and accumulate points for stuff. Good customer service by phone and in person. I’d come back and shop here. Appreciate them having items in stock.

We came into Dicks two weeks ago to purchase two bicycles. An employee named Tim helped us through every stage of the purchasing process, from patiently telling us detailed information about each bicycle, retrieving the bikes for us, and then helping us choose a bike rack. He was also kind enough to go out of his way to assemble the bike rack for us when we told him that we did not know how to do it ourselves. He assembled the bike rack and attached it to our car (which seemed like no easy task), and when we decided that the bike rack did not suit our needs, he took the rack off of the car, disassembled it, and returned it for us. He went far above and beyond our expectations by making sure that all of our needs were met, even while assisting other customers. I was a little hesitant to buy bikes from Dicks, but I will definitely continue to shop here in the future. A+ customer service.

THIEVES AND LIARS WORK HERE! This was a good shopping experience until my husband’s iPhone 6 plus fell out of his pocket in the shoe section. We walked to the car and realized he didn’t have it. I called the phone three times AND our picture is on the lock screen. We walked back in to look for it and another customer told us a short African American female store associate picked it up and said she would take it in the back. The other customer was nice enough to show us where she went. We knocked on the two-​way doors and no one turned around. I pushed one of the doors open and a short African American female associate came asking if we needed any help. I told her we lost a phone and asked if she found one. With a puzzled look on her face, she replied «A phone? Noo.» So this time we told her another customer said a short African American female associate took it in the back. Now, she replies, «let me check». After a few minutes, she came back and said «oh it was in the back» and when we received the phone it was turned off. It was on and had excellent battery life before it fell out the pocket so what does that tell you? Her name is MAYA by the way. She is too old for that!!! I WILL CALL CORPORATE AND REPORT THIS!

Waited forever for delivery on an item for my god son. Got there late, wrong size on his birthday. What idiots don’t check items before they are shipped? Thanks Dick’s for ruining his birthday skate party tonight… that’s a great business move! !!!

I wasn’t really familiar with Dick’s Sporting Goods Stores because this is the first one that is remotely close to me. Sure, I’ve seen them in Columbia and Virginia, but I never shopped here until it came to Crofton. I shopped here a few times and it seems to be a pretty worthy place to go for all of your sporting goods needs. I was able to find all of my sporting goods needs in one place. Sure, the items that I was shopping for weren’t too extreme, but they had them in stock, a large variety of colors and sizes to boot. Only issue I seem to encounter is that I can never seem to find anyone working on the floor when I’m in need of assistance, but this store offers a wide and plentiful variety of items to chose from. In addition to never being able to find staff on the floor to assist me, it never seems to be enough staff at the registers.
On the flip side of that, the store is huge, has plenty of parking in the front and side of the store and very clean and organized. Dick’s also offers customers a rewards program card for discounts and promotions for future purchases. I have to agree with my friend Crystal H. because I only saw a handful of Redskins paraphernalia and I implore them to start stocking local teams in the store… not just the Ravens.

Without a doubt, Dick’s is the best chain sports store. This particular one is quite large and has a large selection of quality products. I would like to see more sales due to the high price of the those quality products. It appears that every sport gear is available. Parking is abundant. Come here for your sport needs. And for those folks complaining about the lack of Redskin products, maybe you should focus your complaints to the Redskins lack of winning instead.

Worst service ever. Always a long line, no one is ever on the floor to help and the people really couldn’t care less if they are helpful or not. I’d rather go to target!

This was my second time going in there in less than a year and I will never go again. Similar things as stated below happened the first time.
The people were young and inexperienced. As soon as I walked in, two guys (no more than 18) were talking to two girls and I walked up as I was looking for UA men’s boxers for my fiancée. Instantly one of the guys ran away and the other guy asked me if I was looking for something. As soon as I asked about the men’s underwear, he seemed disgusted and pointed me to the direction very curtly.
I then wandered for a while browsing (great selection of items in their store) and picked up a few things to try on. I had no idea where the fitting rooms were as they were not well established with any signs. I then wandered the store for another 10 minutes trying to look for someone to open the apparently already unlocked and hidden fitting rooms. They seemed very under-​staffed at 6−7pm on a Monday evening. I ran into the guy who ran away in the beginning and stopped him to ask where they were, and he hurriedly told me then ran off. Not only that, but I needed new minimalist shoes for crossfit and running and the selection was pretty terrible (all they had were Nike Free’s). Not to mention the guy in the shoe section had a very small amount of knowledge about any type of minimalist shoe. He was not very helpful when I asked what a decent shoe would be while doing crossfit and a bit of running with knee issues. He just looked at me and shrugged his shoulders. Lastly, as I was checking out, they had one cashier at each end of the store and I, as well as the other people around me, stood there for about 20 minutes as one of the cashiers just meandered and talked to each and every person about their lives. Luckily someone saw the line going from 4 to about 20 people and got a second person. She was very quick and got people in and out.
The second cashier and the selection of items are the only good things about this place. I will stick to my Sport’s Authority store in Columbia and Laurel, thank you.

Completely disappointed in the lack of Redskins apparel. I don’t think I’ll be going back to this store just based on the poor and bias judgement of the people running it.

If you’re a Ravens fan, you’ll be in love! However, if you’re a Redskins fan, go elsewhere! Only 2 racks of Redskin gear in the entire store!
I have to say that I was EXTREMELY disappointed with their selection of sports gear in this location! I was looking for Redskin gear only to find that they only had 2 racks that were mostly jerseys! However, there was every bit of 10 + racks of Ravens gear! They even had more Navy gear in this location! I received good customer service and the store is very nice and clean, I was just very disappointed with their Redskin selection given their proximity to Fedex Field!

Huge!