1405 South Main Chapel Way Waugh Chapel Towne Centre
2 avis sur Sleepy’s
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Sharon C.
Évaluation du lieu : 2 Gambrills, MD
Not a terrible experience when visiting this store but I think it could have been better if the representative stopped promoting $ 6K mattresses. They are located next door to Regal Cinema and Yolavie in Waugh Chapel. Note to reps, take time to find out the customer’s budget and stop mentally calculating your commission if someone buys a $ 6000 mattress. Everyone is different so when you go to any mattress store, have an idea of what it is you are looking for, any incentives being offered and the associated logistics. I saw a sale flag in the window but no other signage in the store on the applicable items. There was a lot of talk about remote controls, Bluetooth and speakers for your bed but I wasn’t interested in all of that, I wanted to replace my current sleep system and focus on sleep. I ended up making a purchase elsewhere mainly because they listened to me instead of trying to peddle accessories and obscenely priced sleep sets.
Joan C.
Évaluation du lieu : 5 Odenton, MD
I would recommend Sleepy’s to anyone who would listen to me. This was my second purchase from them(the first one being 7 years ago in Hanover). This was my first time at the Gambrills location. Shout out to Lydia for being amazing. I think I tried 9 or 10 different beds but she was very patient with me. She explained the technology behind each one and did a great job of interpreting what was making me uncomfortable and then would move me to another mattress. After that, we had to narrow down what was in my price range. There were 2 other workers in the store and all 3 of them were working as a team. If Lydia needed help looking up something for us she would talk to someone who was at the computer and they would look it up for her. This way she could stay with us while all our questions were answered right away. My expectations for what a mattress would cost were way off but Lydia worked with me to help get me in a comfortable mattress but not something that I couldn’t afford. Delivery was also easy. We had our delivery come from 5−9pm. I didn’t even have to take off work to get it delivered. So convenient! All in all, a great experience at this Sleepy’s!