Phantom Fireworks

Thank you James. We appreciate your review and apologize for your horrible experience. We especially apologize for the lack of knowledge our volunteers had in regard to the products and prices. Our group sells these fireworks for Phantom in the hopes of a return that would benefit our church needs. We are a very small group who relied on our very amazing youth group to provide excellent service. Not on behalf of Phantom but on behalf of our fellowship. I’m sure the young man that helped you that day was polite and friendly. I apologize if that was not the case. As for the fireworks themselves, please direct those complaints to Phantom. Unfortunately, those of us that took time out of our regular jobs were pretty much screwed by Phantom Fireworks. It’s a sad situation for both customer and the volunteers who worked this booth. I was actually coming on to voice my own complaint and came across yours. As for the post about a 2^nd grader, I am not offended because I’m sure you were pretty pissed when you saw it. Again, I apologize on behalf of my group for your negative experience but we thank you for supporting our cause. Please feel free to comment back so we can arrange for you to get your money back on the item you did not receive that day. I do not want to cheat you out of your hard earned money as Phantom has cheated us of our time. Thank you again for your comment. We can figure out a way to get your money back. Also, please DO NOT ever buy from Phantom again. We were cheated 4 years in a row. Lesson learned. Have a blessed day!

My wife and I usually go to TNT Fireworks or Red Devil, but this year we stopped at this Phantom place because we had to run up to Ralphs to get some party supplies for the day (it was 4^th of July). Never again will I buy fireworks from here.
First off, when selecting our fireworks, the guy behind the counter did not know any of the prices and had to keep asking someone else. Then when he was totaling up our order, he didn’t even have a calculator and was trying to do all the math on a piece of paper which took a minute… (honestly I think he charged us a little more but I didn’t mind because I like supporting fireworks stands) and here’s the kicker, we didn’t even pick that many fireworks, It was a total of 6 items! And you may want to sit down for this part because you may piss yourself from laughing hysterically. but when we got to my in-​laws house and it got dark, we opened the bag and they shorted us the ONE box of fireworks that my wife had picked out! (which was a box of those screaming piccolo pete things) I know he charged us for it because I heard the guy asking how much they were. It was too late by that time to drive down there and yell at the guy, so we tried to make the best of it with our 5 boxes of fireworks. that didn’t happen either. These fireworks must have been leftovers from last year or something because 3 of them were duds and didn’t work. 1 fountain, 1 of those Oriental tree spinning things, and 1 of those boxes of cracklers. the fuse lit and burned all the way into the hole but nothing happened. My brother in-​law burned his hand on the fountain one trying to get it working for us by lighting the hole where the fuse went.
I decided to Google this firework stand and I found this on some social media website:
«Come see us at our #newlocation! Garden Grove Samoan United Methodist Youth presents Phantom Fireworks! Year 4! Now on Chapmsn & Euclid in the Ralph’s and #walgreens parking lot! Couponers… if you’re gonna hit this Wags this week, stop on by!»
Wow! Who typed this, a second grader? They couldn’t remember their prices, had trouble doing simple math, forgot to put all the items in the bag and sold us expired/​non-​working fireworks.
STAY AWAY FROM HERE IF YOU WANT A HAPPY 4TH OF JULY!!!