Starving Students Movers

Made a reservation with a week before the move (Saturday) for an afternoon spot. When we made the reservation asked them if we could change to the morning if it became available because of the new residence’s HOA rules. They were not able to accommodate when booked but we did ask.
We were called on Tuesday to get information about and confirm the move. We again asked if it was possible to do a morning move. This time we were told that someone had not confirmed for the morning and we would be able to change to the AM. The movers would arrive between 8am and noon. We thanked them for being accommodating and ended the call.
The day of the move we looked over the paperwork for the move and they have «pm» on the paperwork so we called them before 8am to find out what is going on and when they would be arriving. They say we are scheduled for the afternoon again and they can do nothing to change it. We again tell them we need to be done at a reasonable time because of the HOA rules and need them to come as soon as possible. The man on the phone then lied to us and said that he contacted dispatch and they would arrive between 8 and 12.
I later had to speak to dispatch when no movers had shown up at 11:30 am. I spoke to a supervisor and was told she was not informed of the situation and the movers would arrive between 1 and 5 pm.
The movers did not show up to pick up furniture until 6pm.
Starving Students obviously has major issues with communication between their employees. They just straight up lied at one point. They cannot show up on time even when they were originally scheduled for pick up between 1 and 5pm. I will not be using them again and do not recommend them.

I really wish I could give this company zero stars, or maybe even a negative number, but anyway, to make a long story short, never hire these people. They totally ripped me off.
The people at the company’s main number quoted me a total price of about $ 75 per hour, which I agreed to. The move was supposed to take about 5 hours, and ended up taking just over 5 (maybe 5 hours and 15 minutes or so) and they didn’t have to move me very far (I literally moved to another apartment on the same street, just down the block a little bit, but it took so long and I needed movers because there were A LOT of stairs), so they charged my credit card upfront for about $ 350.
So even if they charged me for some mileage and gas plus for a full six hours, I thought no way would they be charging me more than about $ 500. In the final analysis, they ended up charging me, I kid you not, somewhere near a total of nearly $ 1,500! Yes, as in about $ 1,000 more than the max I should’ve owed them.
After I repeatedly called them, getting shuffled around when someone would actually answer the phone from extension to extension, then leaving countless voicemail messages with their so-​called AR dept., I finally just disputed the charges with my credit card company, showing the documentation where it was clear that Starving Students Movers was WAY over-​charging me.
Capital One removed the charges and I thought my nightmare with Starving Students was at an end. Little did I know that they had one more trick up their sleeves. About 30 days after the charges were removed from my card, Starving Students did an automatic charge back (which I had never heard of at the time). When I went to investigate with Capital One, they told me that I couldn’t dispute an automatic charge.
What the hell! I asked them why they would even allow a company that had so clearly ripped me off to put any additional charges on my account, especially when Starving Students couldn’t prove that I owed them the amount they were trying to charge me and I got a whole speech about their policies regarding automatic charges and how there was nothing else that Capital One could do at that point (which means I should have sued Capital One and Starving Students both for unjust enrichment).
At the end of the day, since then, I’ve never used Starving Students or Capital One ever again. I did learn a valuable lesson though, which was never trust any moving company with your credit card number! Or immediately report your card stolen and have it replaced after dealing with the moving company and the charges you agreed to pay them.
Another option that I’ve found works too is just to book the moving company by using Groupon or another third party site so the moving company never has your direct credit card details.
Anyway, again, buyer beware and steer clear of Starving Students!

Had the worst experience with this company. First quoted a 3 day window for delivery. Then it turned into a 7 day delivery for a 4hr drive.
The pickup drivers left before completing the job. We had to rent another truck.
The delivery guys didn’t want to assemble my furniture that they took apart. They wouldn’t even hook up washer and dryer. They had no tools. WTH
They didn’t even take the plastic off the furniture. I guess you get what you pay for. I will never go with this company again.

The movers themselves get five stars but the company gets two for their business practices.
Charles and his moving partner where great and they did nothing less than a superb job. There was no scratches on anything. They moved in a timely fashion.
The business practices are very shady to say the least. I was estimated a moving cost of $ 234.00 and was given a final cost of $ 600.00. I felt like I was hoodwinked.
They charge double drive time which I was not told about. Starving Students need to be renamed Starving Movers. I believe the two movers need to go into business themselves and call it a day. Never again will I use this company unless I am moving less then ten miles.

A great company with professional service that made my move go smoothly and quick by hey came in under budget and finished quicker then expected.

Unilocal really needs a «NO STAR» option. It took Starving Students 5 hours to move my 2-​bedroom apartment 4 miles from Redondo Beach to Torrance. I already had everything packed for them, but the «foreman» of the 3-​man crew was the laziest one of all. One guy did most of the lifting while they had another guy dedicated to sorting the inside of the truck, but the «foreman» just stood around most of the day. I should’ve known it was going to be a long day when he showed up all groggy and yawning. Get some coffee! All of us working folk do it. Show some semblance of professionalism. This guy definitely didn’t appreciate the job he has. To top things off, he mentions that they’re allowed to take tips. I ended up tipping on top of the crazy moving cost ($ 500+) just so they would leave and stop «hollering» at my neighbors. I will never use this company again and will ensure to let anyone in my network know how terrible and unprofessional their employees are. I’m chalking this up to an expensive lesson learned.

I think this moving company has some major issues.
First, I thought this moving company was going to be great because they were super helpful when I asked all kinds of questions about their company and movers. The problems began when I was called numerous times by numerous people asking me the same questions over and over again, like they weren’t all communicating with each other. Had their dispatch call, the actual movers call and the people doing the actual moving boss call, all repeating the same questions over and over, was very frustrating.
Next, the people doing the actual moving were 4 hours late. They were struggling to find movers. Really? I had booked this move weeks in advance… The movers finally showed up and though they were super polite were all over the place. No one told us that they couldn’t move lamps or electronics. That would have been nice to know in advance… also, a few items were left behind in the old place as I guess they forgot them although we told them numerous times to make sure to get everything in all the rooms. These item were not electronics or lamps.
Also, when the movers move things, you can’t catch everything and this was unfortunate because I later found out some of my furniture was damaged from the move and a few things were missing. The items missing weren’t valuable by any means, but it was just like, are you serious?
Then, they told me numerous times anything they disassembled, they would assemble when they moved it to the new place. WRONG! After they moved everything in, the wandered around outside for 20 minutes and I was waiting for them to put my damn kitchen table together. They come back up to the apartment and said they were done and sorry it took so long, they were waiting for their boss to call back. Right. I asked them what about the table and the mirrors on the dressers and they stared blankly at me, then slowly said, oh well we are off the clock now. O. M…G. I told them rudely, just forget it and go.
Finally, I was so very displeased by this company’s service and disorganization. I will NEVER use them again and if people did have a good experience when them, they must of been lucky enough to have competent movers. When I complained to the managers of this, they did nothing about it, said they apologized for the bad experience. That was it… really? Well, screw you guys too. Lol.
My move was from La Habra to Torrance… it shouldn’t have been that difficult, but it was a nightmare.

My move could not have gone any more perfect thanks to Starving Students. They arrived on time and worked their butts off… they were very caring and careful with my things… highly recommend them… thanks Starving Students, when I move to IN I’m going to call you.

Prices were more than I thought for moving but this was my first
time using professionals. Thank you!

Found Starving Students in the yellow pages. I never used them before.
Their prices seemed reasonable so I decided to use them.
I already moved all my boxes so all they had to do was move the large items I had. I was lucky that everything I had left fit in their moving van.
The move took one trip and it took about 2.5 hrs. I was doing a local move. I moved from an apartment to a condo I just recently purchased.
No problems loading the truck and unloading truck.
Just make sure you have some cash on hand to give the movers a tip. That’s how they make their money. I also offered the movers something to drink half way through the move.
I would definitely use them again if I move. I already have told my friends of the positive experience I had with them

Overall, fairly satisfied with the price and service. Company has some odd exclusions of items they wouldn’t move, and movers lagged a little bit towards the end of the day, but on the other and they were pretty flexible on making an extra stop at Goodwill and packing items how I asked them to.

The saddest part of this is companies like these don’t understand the value of loyalty and repeat business. I’ve used this company three times and this is my reward. After requesting the same guys from my last move because they were decent, I get three different guys. This is how great my move was… I’m filing a criminal complaint for a stolen wedding gift. They stole for me even after I tipped them well and one of them lied about breaking a piece of artwork and tried to hide it. Yep, and I didn’t sweat it. I even called them that night and gave them an opportunity to return my wedding gift wiand no dice. I was told «do what you gotta do.» Luckily, I have footage from security cameras so this will be simple.
Note: I disputed it through my cc company but SS just sent me an invoice later.
Bottom line: Use another company. There are some with much better reviews. They’ve lost me. (And a friend who is moving in January. Gotta love word of mouth.)
What my parents taught me: You may not always take pride in the company you work for but at least take pride in yourself.