Friendly’s

Decent fast food. The place is always jammed so you know the food is fresh. I have never had a bad experience with the food whether take out or dine in. The service can be slow sometimes though. I like the fiver deal for the cheese burger, $ 5 for a decent cheeseburger and fries. The frappes and sundaes are good also but I find they are not so generous with the toppings or sauces. They send coupons all the time which is an added incemtive to eat there.

Food is ok. Our service was great! Jessica was super sweet and attentive! My cousin did say a waitress looked right at her and looked away when she came in, so I can see where the service has such a bad rep. I guess ask for Jessica :) food was slow but understandable because we came at peak hours. Free ice cream cake samples were passed around! Yum!

Horrible food horrible service this place is terrible!!! Cold food slow service been coming here for years and it never changes pretty sad!

I HATE this place. Figured I’d give it another try it’s been five or six years since a waitress’ bloody bandage fell off into my daughter’s ice cream and they refused to replace it or give a refund. Maybe they’d improved? No such luck. Went back again tonight, the place wasn’t busy – waited and waited at the gross take-​out counter while both a clerk and a manager gabbed away. Went to Wendy’s instead, probably for the best. On the plus side if you do go here, you can buy your weed in the unlit back parking lot and crash at the rent-​by-​the-​hour flop house behind it. Avoid at all cost.

Food was Ok. Service was not. Very slow with an inept waitress. Didn’t understand the menu offerings. No silverware till requested and didn’t receive for 5 minutes. Spent more time talking to other employees. Gave us the wrong bill, but said the amount was right… WRONG! Then overcharged on the second bill. Have never seen worse.

The food here is good as long as you don’t mind waiting 20 – 25 minutes. Seems that even when this place isn’t very busy, it’s still a long wait for food. I’m not sure why burgers, fries, and other fast foods take so long to come out of this kitchen? The service is always friendly and the food is good.

Horrible service. Expect to sit and wait forever while being ignored by three not-​at-​all busy waitresses. No greeting, no «we’ll be right with you;» nothing. Walked out without ordering and will never return.

My husband and I often eat breakfast out on Sunday mornings. Today we went back to Friendly’s…probably for the last time. The place was packed but we didn’t have to wait for a booth which was great. While walking past our table, our waitress told us her name and that she was our server and that she would be back shortly…15 minutes later she came back to say Hi and start her shtick. We asked for coffee, and ordered our meal since we had plenty of time to decide what we wanted. We got our coffee and my juice, and that was the last we saw of her for a while. 45 minutes later the Manager brought our meal out… it was stone cold… but by this time we were so hungry we ate it… I’ve heard too many horror stories about what happens in a restaurant kitchen when you complain about your food, so I kept quiet and ate my cold omelet and even colder toast and homefries. The crowd had been steadily thinning out, but as a previous reviewer stated… I don’t think the size of the crowd mattered when it came to the poor service. There were at least three people in the kitchen cooking and plenty of waitress staff. Even if you want to blame the kitchen staff for why it took so long to cook the food… you have to lay the blame for the temperature of the food directly on the server. If you know that you have tables waiting for food, you should be johnny on the spot when that food is ready to be brought out. There are lots of foods that can sit there and wait for you to pick it up, cold sandwiches, salads maybe… but not eggs, not toast, not pancakes, not breakfast food of any kind… It’s unacceptable! I was glad that our waitress, never asked how everything was… I was glad that the manager was bussing the tables and not polling the diners on the quality of their meals/​experience… because then I would not have been able to lie, I would have come clean immediately. I felt bad for the people sitting behind my husband… because they got he exact same service from the exact same waitress… and still hadn’t gotten their food by the time we left. I heard two other waitresses apologize to a table in another part of the restaurant for the long wait when they brought out their food. We left a $ 2 tip on a $ 23 bill, and commented that the service was SLOW! Of course we walked up to the register to pay, because Sue never came back to get our check, you know… after she slid it on the table while walking by without stopping or saying «I’ll take that when you’re ready»…or saying anything for that matter. In a nutshell, poor poor service and cold food… we will not be going back.

Friendly’s is Friendly’s. It’s mediocre chain food at best. My only issue here is service. I’ve been here half a dozen times with the kids and have yet to receive a correct order or any order at all. Even when there’s only 5 patrons in there, it still takes upwards of a half hour to get somebody to come over for a drink order, never mind the 2 hours I once waited for my meal. The staff is extremely dramatic and complain over customers, but this is probably the norm. I’d rather poke a pencil threw my eye than return here, but this is the hot spot for kid activities for some reason.

The food quality is pretty much what I find at any Friendly’s but the service is lacking and the restaurant is not the cleanest I’ve seen. Despite that still a good value for your money.

This Friendly’s is hot and cold. Either it’s really fast and the staff is really friendly… or not so much. The amount of patrons in the restaurant doesn’t really seem to effect the above stated… Either way, it’s a great place to bring kids, and is an overall crowd pleaser.